Total Complaints
9 filings
MERCEDES-BENZ GLE 350 4MATIC · model year
9 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025MERCEDES-BENZGLE 350 4MATIC carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 GLE 350 4MATIC is structure:body with 1 filings, followed by service brakes (1) and seat belts (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2025 GLE 350 4MATIC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:BODY | 1 |
| SERVICE BRAKES | 1 |
| SEAT BELTS | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| WHEELS | 1 |
| ENGINE | 1 |
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
SEAT BELTS:REAR/OTHER
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Mo
I am submitting this complaint regarding my Mercedes-Benz GLE350 with VIN [XXX] . I have brought the vehicle in for service on multiple occasionsâOctober, January, March, May, and Novemberâdue to recurring transmission-related issues. These issues include jerking, delayed acceleration, and irregular shifting. Each time, the dealer did not confirm a definitive fault but performed software updates or adaptations. While the symptoms temporarily disappeared, they repeatedly returned. I am concerned that the root cause remains unresolved, and I seek a proper resolution. Supporting documentation is attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I purchased my Mercedes-Benz new, and it currently has only 1,800 miles on it. My wife primarily drives the car, and we have experienced several alarming incidents where the vehicle suddenly shuts down while driving. 1.About two weeks after we purchased the car, it stalled at a stop sign. At the time, we ignored it. 2.On two separate occasions afterward, the vehicle suddenly slowed down and stopped while she was driving on the highway. 3.Most recently, two days ago, while driving to work early in the morning on the freeway, the car suddenly stopped in the dark. Thankfully, there were no cars immediately behind her. She attempted to restart the car, but it would not start immediately. After several minutes, it restarted, and she drove back home, very shaken by the incident. I contacted Mercedes-Benz, and I was told this may be a âsoftware issue.â However, given the seriousness of the situation, I strongly believe this requires urgent investigation. A vehicle unexpectedly shutting d
I purchased my Mercedes-Benz new, and it currently has only 1,800 miles on it. My wife primarily drives the car, and we have experienced several alarming incidents where the vehicle suddenly shuts down while driving. 1.About two weeks after we purchased the car, it stalled at a stop sign. At the time, we ignored it. 2.On two separate occasions afterward, the vehicle suddenly slowed down and stopped while she was driving on the highway. 3.Most recently, two days ago, while driving to work early in the morning on the freeway, the car suddenly stopped in the dark. Thankfully, there were no cars immediately behind her. She attempted to restart the car, but it would not start immediately. After several minutes, it restarted, and she drove back home, very shaken by the incident. I contacted Mercedes-Benz, and I was told this may be a âsoftware issue.â However, given the seriousness of the situation, I strongly believe this requires urgent investigation. A vehicle unexpectedly shutting d
I am reporting a serious safety concern involving the Cooper Discoverer Stronghold AT tires currently mounted on my 2025 MercedesâBenz GLEâ¯350 (VIN [XXX]), of which I am the first owner. I purchased this vehicle new from a Mercedes dealer. Upon beginning to drive the vehicle, I immediately experienced poor grip and traction, especially in wet road conditions and while cornering, leading to reduced handling stability that I believe poses a significant risk to safety. Despite reaching out multiple times to both MercedesâBenz USA Customer Care and my local Mercedes-Benz dealership, I have received no response, acknowledgment, or offer to inspect or remedy the issue. After investigating, I discovered that certain Cooper Discoverer Stronghold AT tires are subject to NHTSA recall 25T006 due to missing DOT date codes (manufactured in week 05 of 2025, February 2â8, 2025) Tires involved in this recall lack the fourâdigit production week/year identifier on the whiteâlettered sidewall
The contact owns a 2025 Mercedes-Benz GLE350 4Matic. The contact stated that while driving at an undisclosed speed and coming to a stop, the contact heard a loud sound coming from the rear end of vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where the contact was informed that the rearview camera was inoperable. The dealer referred the contact to the manufacturer for further assistance. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 800.
Mileage: 800
When driving on a quiet, straight road with no other cars anywhere nearby the vehicle suddenly slammed on the brakes until the car came to a complete stop. The seat belt pre-tensioners also activated and there were loud audible warning beeping and red "radar" images on the dashboard. My safety was not at risk in this instance however if the same thing happened while I was being followed then I'd be a risk from being hit from behind. I frequently travel on busy interstates and it scares me to think that this could happen again. The system also activated three times when backing out of my driveway, again nothing was around. I have taken the car to the dealer, Carlton Mercedes-Benz in Greenville, SC, twice and they have failed to find anything wrong with it so made no changes. This leaves me with little confidence in the vehicle. The dealer was not forthcoming about the details of what checks they actually did. Please see above for info on the other warnings etc. that activated during the
When driving on a quiet, straight road with no other cars anywhere nearby the vehicle suddenly slammed on the brakes until the car came to a complete stop. The seat belt pre-tensioners also activated and there were loud audible warning beeping and red "radar" images on the dashboard. My safety was not at risk in this instance however if the same thing happened while I was being followed then I'd be a risk from being hit from behind. I frequently travel on busy interstates and it scares me to think that this could happen again. The system also activated three times when backing out of my driveway, again nothing was around. I have taken the car to the dealer, Carlton Mercedes-Benz in Greenville, SC, twice and they have failed to find anything wrong with it so made no changes. This leaves me with little confidence in the vehicle. The dealer was not forthcoming about the details of what checks they actually did. Please see above for info on the other warnings etc. that activated during the
When driving on a quiet, straight road with no other cars anywhere nearby the vehicle suddenly slammed on the brakes until the car came to a complete stop. The seat belt pre-tensioners also activated and there were loud audible warning beeping and red "radar" images on the dashboard. My safety was not at risk in this instance however if the same thing happened while I was being followed then I'd be a risk from being hit from behind. I frequently travel on busy interstates and it scares me to think that this could happen again. The system also activated three times when backing out of my driveway, again nothing was around. I have taken the car to the dealer, Carlton Mercedes-Benz in Greenville, SC, twice and they have failed to find anything wrong with it so made no changes. This leaves me with little confidence in the vehicle. The dealer was not forthcoming about the details of what checks they actually did. Please see above for info on the other warnings etc. that activated during the
On [XXX] We were driving our 2025 Gle350 fourmatic west on [XXX] between [XXX] and [XXX] @ 7:30 pm, driving at 70 mph in the right lane the panoramic sunroof exploded into shards of glass and rained down on the driver and passenger, it sounded like a gun went off as the front moveable roof panel blew apart. The vehicle had approximately 650 miles on the odometer. Nothing struck the car, no foreign objects were found in the vehicle cabin amidst the 1,000s of shards of glass inside the car. Upon taking the vehicle to Mercedes Benz of Novi for service, their comments were that we must be mistaken and a rock must have struck the vehicles roof. We have filed a claim with AAA insurance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.