2023 MERCEDES-BENZ GLE 350

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may

Panel on roof between front windshield and panoramic roof completely shattered

When driving on an interstate going 55-70 mph and the cruise in on, the car cruise flashes randomly down to 15 or 20 mph and the car severely brakes. This is NOT because someone is in front of us on the highway. It does it when no one is in front of us. Sometimes there are cars behind us and this type of severe breaking is very dangerous when traveling at 70 mph. Cars behind us have had to slam on their breaks to avoid rear-ending us. I have taken the vehicle to Morgantown Mercedes Benz twice complaining about this issue. They cannot find the problem.

First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent was to continue on i5 N. The push was a lot stronger than normal. Almost crashed into meridian

First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent was to continue on i5 N. The push was a lot stronger than normal. Almost crashed into meridian

First incident on I5 around exit 186 9 car was cruise control was on. Speed was set at 65. Car was accelerating from 60 to 65 but all of a sudden it slams on the brakes when no car was in front from 60ish to 45. Almost caused the car in the back to hit us. Multiple incident of cruise control on and while automatic lane change it would hit the breaks mid lane change when no other car is present ( especially when the interstate is curving). Going i5 north express lane. Cruise control on there was dotted lines for left exit. Car would was pushed heavily by lane keep to the left. But the intent was to continue on i5 N. The push was a lot stronger than normal. Almost crashed into meridian

As I was driving, sunroof suddenly exploded. My screen was partially opened. The sunroof itself was closed. I did not observe anything to hit the car, I did not hear any road debris hit the car. The glass shattered inside the vehicle over myself/my person, also my passenger in the front passenger seat, who is my son. I was so startled and in shock, but able to pull over to a safe area. Glass shards were noted to be down my shirt and pants. Glass shards were noted to be in items that were in my car rear seat. Also on my child. We were able to remove the glass from our person with very minor knicks as expected when handling glass material. There was no warning regarding any component failures or warning lamps, no sounds from the road, and no observed debris hitting the vehicle. It was about 613pm on Tuesday December 31, 2024. The weather was clear, no rain or extreme temperatures. As soon as I was in a safe place, I placed call to Mercedes-Benz at 658p. I was advised to take vehicle t

Cracked windshield. Manufacturer has not been able to supply a replacement for 4 months. Every time I ask for an ETA the day moves back a month. This is a safety concern for many affected drivers with no apparent solution from MBUSA.

The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment. The clicking remained for approximately 10-15 minutes while driving after starting the vehicle. The noise had become more persistent and would occur while driving at speeds of 45 MPH or higher. While coasting and attempting to accelerate the vehicle would shift roughly and jerk while shifting to first gear. The dealer was contacted and was unable to complete the recall remedy due to a lack of available parts. The vehicle was not diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 10,000. Parts distribution discon

Mileage: 10,000

The contact owns a 2023 Mercedes-Benz GLE350. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the vehicle revved loudly and there was a clicking sound coming from the engine compartment. The clicking remained for approximately 10-15 minutes while driving after starting the vehicle. The noise had become more persistent and would occur while driving at speeds of 45 MPH or higher. While coasting and attempting to accelerate the vehicle would shift roughly and jerk while shifting to first gear. The dealer was contacted and was unable to complete the recall remedy due to a lack of available parts. The vehicle was not diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 10,000. Parts distribution discon

Mileage: 10,000

My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.

My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.

My instrument cluster has gone black twice. Meaning I have no speedometer, gas gauge, etc. My blind spot monitoring, front parking, and other safety features do not work when this happens. It stays this way for several hours and then displays again, usually overnight. Mercedes has denied the issue, despite me providing a video of the malfunction while driving. They have had my car for 25 days and provided no resolution, claiming there is no issue. MBUSA has not responded to my inquiry/complaint.

I have been getting Battery Monitor - Charge status very low warnings for the past month and they occur at any moment, including while driving the car. The warning then states for me to stop and pull the car over so it can charge up. MESSAGE: 12V Battery The battery's state of charge is very low. The Remote Services are no longer available - in order to reduce your vehicle's energy consumption. The ability to start and access your vehicle may be restricted. For details of how to charge your 12V battery, refer to the Operator's Manual for your vehicle. I've been getting this message daily for about a month and had set an appointment with Mercedes to check the vehicle. The dealership stated the following: Good afternoon Mr. [XXX]! We have your GLE ready for pickup. Our testing could not find anything with the battery message you were getting. No current or stored faults whatsoever -- tested the battery and it passed. Not sure what could have caused that message to come up, but we h

This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury. This failure put the safety of the persons in the other car at risk for injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This car rear-ended another car while slowing down and preparing to stop at a red light. The Automatic Emergency Brake system failed to provide any alert whatsoever, no warning lamps, no audible alerts, no warning messages, nothing. The Automatic Emergency Brake system failed to engage the brakes. The Automatic Emergency Brake system failed to provide any braking assistance whatsoever. This failure put the safety of the driver, [XXX] , at risk for injury. This failure put the safety of the persons in the other car at risk for injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Mercedes Benz GLE 350. The contact stated while coming off the highway at 15-20 MPH, she made a left into her community. The brake stopped to the floor and the seat belt restrained her without cause. The Automatic Emergency Braking (AEB) displayed illuminated when no collision occurred., no other warning lights illuminated. The contact drove the vehicle to the dealer with no issues. The vehicle has not been repaired, awaiting a diagnostic. The manufacturer was not made aware of the failure yet. The approximate failure mileage was 6,000.

Mileage: 6,000

The contact owns a 2023 Mercedes Benz GLE 350. The contact stated while coming off the highway at 15-20 MPH, she made a left into her community. The brake stopped to the floor and the seat belt restrained her without cause. The Automatic Emergency Braking (AEB) displayed illuminated when no collision occurred., no other warning lights illuminated. The contact drove the vehicle to the dealer with no issues. The vehicle has not been repaired, awaiting a diagnostic. The manufacturer was not made aware of the failure yet. The approximate failure mileage was 6,000.

Mileage: 6,000

Foul odor coming from AC vents. My 2023 GLE350W has less than 12k miles on it. Needed BIO pledge service, cabin filter and dust filter. Odor was making passengers in the vehicle ill. I had to pay $412 which should have been deemed a RECALL as earlier models have had covered/reimbursed. Mercedes Dealership confirmed issue and preformed repair.

Key Fob is way too sensitive! Unlock doors, lift gate, and windows when it’s placed in front pants pockets. Key must be placed in your shirt or upper jacket pockets to avoid vehicle being unlocked and stolen! Lift gate and will could open causing damage to garage door or hitting walls depending on your parking structure. It’s a concern when parking at shopping centers. Vehicle may unlock if key fob is placed in front pants pockets!

Key Fob is way too sensitive! Unlock doors, lift gate, and windows when it’s placed in front pants pockets. Key must be placed in your shirt or upper jacket pockets to avoid vehicle being unlocked and stolen! Lift gate and will could open causing damage to garage door or hitting walls depending on your parking structure. It’s a concern when parking at shopping centers. Vehicle may unlock if key fob is placed in front pants pockets!