2020 MERCEDES-BENZ GLE 350

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

STRUCTURE:FRAME AND MEMBERS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450

SEATS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS450, GLS580, GLE350, GLE450, AMG C63, and 2021 AMG GLE53 vehicles. The seats may have been assembled incorrectly.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLE 350 vehicles. The wiring harness connected to the prefuse box in the engine compartment might not be properly secured, which could deactivate fused components, such as power steering assist, headlights, and wipers.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument clus

STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, th

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the func

BACK OVER PREVENTION:DISPLAY FUNCTION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp

STRUCTURE:INTERIOR PANELS:DASHBOARD

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS 450, GLE 350, GLE 450, and 2021 AMG GLE53 vehicles. The dashboard surface may not be properly secured to the base material.

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC, and GLS580 4MATIC vehicles. The rear door window trim may detach.

EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com

Cooling system failure due to cracked coolant line beneath intake manifold at 57,000 miles. Part # 264-200-42-01. Sudden coolant loss can cause engine overheating and potential engine stall while driving, posing safety risks. The original part was plastic and has been superseded by manufacturer to metal, suggesting design inadequacy. This was confirmed by Mercedes Benz dealership and also by MB USA. There have been multiple reports by other owners online, indicating this has been a common problem on a 2020 GLE 350. There was also an article in Jan 2022 stating that Mercedes had sent a letter to 800,000 owners informing them of a defect, but no there was no recall due to part shortage. https://www.insurancejournal.com/news/international/2022/01/05/648140.htm Yes, dealership has diagnosed it and confirmed this is the problem. There was a warning lamp/message stating low coolant level, which prompted me to take the vehicle to the dealership. Car has been serviced regularly at the Merced

After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the dealership confirmed a transmission solenoid valve fault in the control unit and recommended replacement of the transmission valve body and park pawl solenoid, along with a transmission service. The condition was confirmed by the dealership, and there were no warning messages, indicator lights, or symptoms prior to the sudden failure.

After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the dealership confirmed a transmission solenoid valve fault in the control unit and recommended replacement of the transmission valve body and park pawl solenoid, along with a transmission service. The condition was confirmed by the dealership, and there were no warning messages, indicator lights, or symptoms prior to the sudden failure.

After starting my vehicle and placing it into drive, a warning message appeared on the dashboard stating, “Vehicle warning Do not continue to drive,” indicating that the vehicle would be unable to move forward or in reverse. Immediately following the warning, the vehicle lost all ability to move in either direction while other vehicles were approaching, creating a hazardous situation placing my safety at risk. I was required to keep my foot on the brake and ultimately place the vehicle in the park position. The vehicle was subsequently towed to the dealership. Following diagnostic testing, the dealership confirmed a transmission solenoid valve fault in the control unit and recommended replacement of the transmission valve body and park pawl solenoid, along with a transmission service. The condition was confirmed by the dealership, and there were no warning messages, indicator lights, or symptoms prior to the sudden failure.

My 2020 GLE 350 first displayed a problem with left indicator on front left hand head lamp. I took an appointment with my Mercedes dealer for repair. Then it started showing all kinds of safety problems on the screen -like blind spot monitoring, collision warning etc not working. I parked it in my garage, shut off the engine, locked it and in a couple minutes, it started a blower like sound. I called Mercedes service center and described the problem. They sent a tow truck. While waiting for tow truck, the blower would automatically start every 3 to 4 minutes in a standing, switched off car which can be very dangerous. After diagnostics the authorized service center found the root cause to be a worn out seal which let condensation in the lamp assembly and the water entered in the electrical module. I have taken up the issue with Mercedes corporate. While they are investigating, I wanted to file this complaint so that if there are similar complaints in this model, it may be a manufacturi

My 2020 GLE 350 first displayed a problem with left indicator on front left hand head lamp. I took an appointment with my Mercedes dealer for repair. Then it started showing all kinds of safety problems on the screen -like blind spot monitoring, collision warning etc not working. I parked it in my garage, shut off the engine, locked it and in a couple minutes, it started a blower like sound. I called Mercedes service center and described the problem. They sent a tow truck. While waiting for tow truck, the blower would automatically start every 3 to 4 minutes in a standing, switched off car which can be very dangerous. After diagnostics the authorized service center found the root cause to be a worn out seal which let condensation in the lamp assembly and the water entered in the electrical module. I have taken up the issue with Mercedes corporate. While they are investigating, I wanted to file this complaint so that if there are similar complaints in this model, it may be a manufacturi

My 2020 GLE 350 first displayed a problem with left indicator on front left hand head lamp. I took an appointment with my Mercedes dealer for repair. Then it started showing all kinds of safety problems on the screen -like blind spot monitoring, collision warning etc not working. I parked it in my garage, shut off the engine, locked it and in a couple minutes, it started a blower like sound. I called Mercedes service center and described the problem. They sent a tow truck. While waiting for tow truck, the blower would automatically start every 3 to 4 minutes in a standing, switched off car which can be very dangerous. After diagnostics the authorized service center found the root cause to be a worn out seal which let condensation in the lamp assembly and the water entered in the electrical module. I have taken up the issue with Mercedes corporate. While they are investigating, I wanted to file this complaint so that if there are similar complaints in this model, it may be a manufacturi

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. The check engine warning light was illuminated. In addition, the contact stated that while the vehicle was stopped, the vehicle was idling low. The vehicle was taken to a local dealer, where it was diagnosed with a misfire in cylinder #4. The vehicle was not repaired. Upon further investigation, the contact related the failure to a NHTSA recall; however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

Cylinder head is defective and needs replacing. It is at the dealer for service at the tune of $7700. The car will not accelerate and sounds like it is in the wrong gear. Upon searching the Internet it seems like there are tons as in 1000’s of 2020, 2021 and 2023 Mercedes GLE 350s all having the same problem. There should be a recall as most cars are seeing this problem at 20,000 to 30,000 miles and at times when it is replaced, it turns around and happens again. Starting misfiring in October and continued to get worse.

The main multimedia screen in the car has failed and is malfunctioning. Rear view parking camera only works some of the time. No access to temperature control. No access to navigation. No access to multimedia. The lack of functioning camera system has put myself and others at risk during parking and driving. This has been reported as a recall in the past (NHTSA 21V354, MBUSA Campaign 2021080009) and has been reportedly completed. My concern is that this repair/fix dis not sufficiently address the root of this issue and now the problem has returned.

Engine Cylinder Head Failure on CPO Mercedes-Benz GLE 350 Vehicle Information: •Make: Mercedes-Benz •Model: GLE 350 •Year: 2020 •Mileage at time of issue: 90,000 Summary of Complaint: The vehicle experienced a premature cylinder head failure, resulting in significant engine damage and repair costs. There were no prior warning lights or diagnostic codes indicating a problem before the failure occurred. The malfunction caused sudden performance issues, including rough idling, misfiring, and loss of power. Details of the Incident: While operating the vehicle under normal driving conditions, the engine began to run roughly and lost power unexpectedly. Diagnostic testing revealed that the cylinder head had failed, which appears to be a mechanical or manufacturing defect rather than wear and tear. The repair estimate from the dealership was approximately $8,900, which is disproportionately high for a vehicle of this age and mileage. Safety Concerns: This type of failure could le

Wire harness need to be replaces car is under 100k miles and the same issue has been recalled cla250 gla models with the same engine. Current model GLE is not under recall but has the same issue with the electrical issue “oil pump vavle connector fault” which cause engine light .

Wire harness need to be replaces car is under 100k miles and the same issue has been recalled cla250 gla models with the same engine. Current model GLE is not under recall but has the same issue with the electrical issue “oil pump vavle connector fault” which cause engine light .

I am writing to express serious concern regarding a potentially dangerous mechanical issue with my Mercedes GLE 350. The vehicle has experienced a complete cylinder head failure, requiring an estimated $7,000 repair. Both an independent service center and an authorized Mercedes service center have confirmed this diagnosis. During the inspection process, Mercedes conducted two diagnostic tests—one costing $250 and a second costing $700—before determining that the cylinder head must be replaced. I was informed by the Mercedes service advisor that the company is aware this issue has affected other GLE 350 vehicles; however, no recall has been issued to date. This failure presents a significant safety risk. The vehicle suddenly loses power without warning, and acceleration becomes severely limited, often not exceeding 20–40 mph even when pressing the accelerator fully. The check engine light illuminates at the time of power loss, leaving the driver unable to maintain safe highway spe

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel pump. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V445000 (Fuel System, Gasoline), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,000.

Mileage: 79,000

Air bag warning light

My 2020 Mercedes-Benz GLE 350 experienced a complete engine seizure at approximately 60,000 miles without any warning signs. The vehicle shut down and would not restart. The engine is completely inoperable. I am aware of recalls involving engine stalling and fuel system issues in this model, and I believe this may be related to a broader defect. Mercedes-Benz has not offered support as of this writing.

The contact owns a 2020 Mercedes-Benz GLE350. The contact stated that the vehicle started to display failures with the air conditioning system blowing hot air. The vehicle was taken for inspection at a local dealer, and the contact was informed that the vehicle was experiencing electrical failures due to water entering the footwells, with the check engine warning light remaining illuminated. The vehicle was diagnosed, and the contact was informed that the air conditioning was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 44,000.

Mileage: 44,000

The vehicle recently experienced a cylinder head failure, confirmed by a diagnotic code P0302 (Misfire in cylinder 2), resulting in rough idling, reduced power, and potential safety risks during opreration. This issue appears to be a known defect in the M264 engine, as evidenced by similar complains from owners of GLE 350, GLC 300, and other models on forums like [XXX] and [XXX] . The failure occurred just beyond the standard 4-year/50,000-mile warranty, and Mercedes-Benz USA denied my request for a goodwill repair despite acknowledging similar issues in related models under extended warranties. Repair costs are estimated $8,000 to $13,500. I believe this defect warrants investigation due to its prevalence and potential to cause sudden power loss, which could lead to hazardous driving conditions. I urge NHTSA to investigate the M264 engine in the 2020 GLE 350 for a possible recall to protect owners and ensure safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Transmission Control Module / Valve Body failure occurred at 44,000 miles