Total Complaints
7 filings
MERCEDES-BENZ GLB 250 · model year
2023 MERCEDES-BENZ GLB 250
7 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MERCEDES-BENZGLB 250 carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 GLB 250 is unknown or other with 1 filings, followed by power train (1) and visibility:windshield wiper/washer (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2023 GLB 250. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
| POWER TRAIN | 1 |
| VISIBILITY:WINDSHIELD WIPER/WASHER | 1 |
| Carry Handle, Shell, Base | 1 |
| Other/I am not sure | 1 |
| VISIBILITY/WIPER | 1 |
| ENGINE | 1 |
Recent Complaints
20251111ENGINE
Cylinder repair dealership said it's a known issue but Mercedes Benz said they will not cover the repair.
20250911VISIBILITY/WIPER
I was driving on Highway on May 19th and the Panoramic Sunroof suddenly shattered
20250711Carry Handle, Shell, Base
Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and did not make a difference over time. The car seat continues to loosen over time to the point where it is moving more than an inch side to side at the belt path. This can cause injury to a child during a crash. Car seat has been installed with the assistance of certified Child Passenger Safety Technicians and Instructors on multiple occasions.
20250711Other/I am not sure
Graco Turn2Me car seat is loosening over time when installed with the vehicle seatbelt and the SnugLock Lock-Off. The vehicle seat belt was also switched to a locked mode after proper installation and did not make a difference over time. The car seat continues to loosen over time to the point where it is moving more than an inch side to side at the belt path. This can cause injury to a child during a crash. Car seat has been installed with the assistance of certified Child Passenger Safety Technicians and Instructors on multiple occasions.
20250618VISIBILITY:WINDSHIELD WIPER/WASHER
The windshield washer stopped working It doesnât clean because no water comes out to do the job
20250422POWER TRAIN
The contact owns a 2023 Mercedes-Benz GLB250. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the transmission warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. There was no warning light illuminated. The manufacturer was made aware of the failure. The approximate failure mileage was 18,000.
Mileage: 18,000
20250102UNKNOWN OR OTHER
Transmission switching to neutral by itself while driving on the highway. This issue has occurred twice in December 2024.
Compare 2023MERCEDES-BENZGLB 250 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 MERCEDES-BENZ GLB 250 have?▼
The 2023 MERCEDES-BENZ GLB 250 has 7 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2023 MERCEDES-BENZ GLB 250?▼
The most-complained component for the 2023 MERCEDES-BENZ GLB 250 is UNKNOWN OR OTHER with 1 complaints. Other frequently reported areas include POWER TRAIN and VISIBILITY:WINDSHIELD WIPER/WASHER.
Is the 2023 MERCEDES-BENZ GLB 250 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.