Total Complaints
23 filings
MERCEDES-BENZ GLB 250 · model year
23 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2022MERCEDES-BENZGLB 250 carries 23 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 GLB 250 is forward collision avoidance: adaptive cruise control with 3 filings, followed by forward collision avoidance: warnings (3) and forward collision avoidance: automatic emergency braking (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2022 GLB 250. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
23 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 3 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| UNKNOWN OR OTHER | 2 |
| ELECTRICAL SYSTEM | 2 |
| VISIBILITY | 1 |
| STRUCTURE:BODY | 1 |
| VEHICLE SPEED CONTROL | 1 |
| LANE DEPARTURE: WARNING | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING | 1 |
| SUSPENSION | 1 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| POWER TRAIN | 1 |
My fuel injection has been replaced 2 times in 3 years. Was advised that it could cause damages to other parts
My fuel injection has been replaced 2 times in 3 years. Was advised that it could cause damages to other parts
Brake over heats because of rust caused by rain which builds up causing brakes to freeze up. Explanation from dealer. In fact told us we need to dry brakes off if we drive in rain and park in garage for more than 2 days or we will have it happen again. Brakes freeze and car locked up and canât move it. We bought the car used had it inspected by a MBD in Atlanta G. Bulkhead , told breaks were like new. Mileage 23,666 miles. Put on about 4000 miles now brakes gone froze up from rain. Garage kept. While driving car we were noticing almost like the breakers were on but not stepping on break. A pulling like action. Seemed like emergency brake was on. Car at dealership now in Greenville SC Mercedes Benz dealer.
Brake over heats because of rust caused by rain which builds up causing brakes to freeze up. Explanation from dealer. In fact told us we need to dry brakes off if we drive in rain and park in garage for more than 2 days or we will have it happen again. Brakes freeze and car locked up and canât move it. We bought the car used had it inspected by a MBD in Atlanta G. Bulkhead , told breaks were like new. Mileage 23,666 miles. Put on about 4000 miles now brakes gone froze up from rain. Garage kept. While driving car we were noticing almost like the breakers were on but not stepping on break. A pulling like action. Seemed like emergency brake was on. Car at dealership now in Greenville SC Mercedes Benz dealer.
Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding the reliability of the vehicle. To address my concerns, I spoke with a Mercedes-Benz representative who informed me that, due to the problems Iâve experienced, I may be eligible for either an extended warranty or a credit toward the purchase of a new vehicle. After careful consideration, I opted for the extended warranty. However, I was later informed that this option had not been approvedâdespite it initially being presented as available. This contradiction is both confusing and frustrating, and it has significantly diminished my confidence in the customer service process.
Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding the reliability of the vehicle. To address my concerns, I spoke with a Mercedes-Benz representative who informed me that, due to the problems Iâve experienced, I may be eligible for either an extended warranty or a credit toward the purchase of a new vehicle. After careful consideration, I opted for the extended warranty. However, I was later informed that this option had not been approvedâdespite it initially being presented as available. This contradiction is both confusing and frustrating, and it has significantly diminished my confidence in the customer service process.
Despite maintaining the vehicle according to the recommended schedule, I have encountered ongoing performance issues (electrical, rear shocks, fan motor etc.) that are not in line with the standard of quality I expect from a brand of your reputation. Window not going down all the way on the driver side. Radio not working but was fixed. These issues have caused inconvenience and concern regarding the reliability of the vehicle. To address my concerns, I spoke with a Mercedes-Benz representative who informed me that, due to the problems Iâve experienced, I may be eligible for either an extended warranty or a credit toward the purchase of a new vehicle. After careful consideration, I opted for the extended warranty. However, I was later informed that this option had not been approvedâdespite it initially being presented as available. This contradiction is both confusing and frustrating, and it has significantly diminished my confidence in the customer service process.
this car really has a lot of issues and honestly if I didnât know what to do last night and didnât know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up from the automatic stop when you make stops and because the auto shut off never came back on and I had to literally make a split second decision and put it in park and start up again and go quick. The check engine light has been on since July 14,2024 and I bought the car on July 13,2024 and the dealership has not done anything about this issues and this morning these are all the codes that came up and thereâs a lot of codes and Mercedes hasnât called me back even after the calls and emails Iâve sent them, no one is calling me back.
this car really has a lot of issues and honestly if I didnât know what to do last night and didnât know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up from the automatic stop when you make stops and because the auto shut off never came back on and I had to literally make a split second decision and put it in park and start up again and go quick. The check engine light has been on since July 14,2024 and I bought the car on July 13,2024 and the dealership has not done anything about this issues and this morning these are all the codes that came up and thereâs a lot of codes and Mercedes hasnât called me back even after the calls and emails Iâve sent them, no one is calling me back.
this car really has a lot of issues and honestly if I didnât know what to do last night and didnât know about cars, it could have seriously cost me my life but luckily I was able to move out the way of a truck that was coming fast behind me while I was at a traffic light and when the light turned green the car would not start back up from the automatic stop when you make stops and because the auto shut off never came back on and I had to literally make a split second decision and put it in park and start up again and go quick. The check engine light has been on since July 14,2024 and I bought the car on July 13,2024 and the dealership has not done anything about this issues and this morning these are all the codes that came up and thereâs a lot of codes and Mercedes hasnât called me back even after the calls and emails Iâve sent them, no one is calling me back.
Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit signs and it does show up in the instrument panel but the car speeds up randomly i.e. from 35 to 50 and above to not limited to 35. The adaptive speed control at random will malfunction the car will not slow down and brake. This has happened several times. When turn signal is engaged and you enter turning lane the car may slow down or not. This vehicle I was told is a MBUA corporate vehicle held back at MBUSA for over 2 years then auctioned. Fletcher Jones Las Vegas had the vehicle on the lot with 47 miles and sold it to me with 48 miles. There is no maintenance or service record the driver assist system, hardware, software system was checked, calibrated, repaired or tested. Given the mileage
Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit signs and it does show up in the instrument panel but the car speeds up randomly i.e. from 35 to 50 and above to not limited to 35. The adaptive speed control at random will malfunction the car will not slow down and brake. This has happened several times. When turn signal is engaged and you enter turning lane the car may slow down or not. This vehicle I was told is a MBUA corporate vehicle held back at MBUSA for over 2 years then auctioned. Fletcher Jones Las Vegas had the vehicle on the lot with 47 miles and sold it to me with 48 miles. There is no maintenance or service record the driver assist system, hardware, software system was checked, calibrated, repaired or tested. Given the mileage
Coordinate this complaint with previous complaints reference 11569682 and 11569502, As of last night the car has 1136 miles. I have thoroughly tested the car to the best of my ability and set and reset the settings. The hill decent has only engaged twice. The car is supposed to read speed limit signs and it does show up in the instrument panel but the car speeds up randomly i.e. from 35 to 50 and above to not limited to 35. The adaptive speed control at random will malfunction the car will not slow down and brake. This has happened several times. When turn signal is engaged and you enter turning lane the car may slow down or not. This vehicle I was told is a MBUA corporate vehicle held back at MBUSA for over 2 years then auctioned. Fletcher Jones Las Vegas had the vehicle on the lot with 47 miles and sold it to me with 48 miles. There is no maintenance or service record the driver assist system, hardware, software system was checked, calibrated, repaired or tested. Given the mileage
All advance driver assistance system has a 50% work fail reliability. It may work it may fail to work, I bought the cat from a Mercades Dealer in Las Vegas with 48 miles on it. The vehicle has approx 900 now. The driver assist system fails daily, it is unreliable, dangerous and a hazard to occupants and others. It needs to be inspected and repaired, recalled.
All advance driver assistance system has a 50% work fail reliability. It may work it may fail to work, I bought the cat from a Mercades Dealer in Las Vegas with 48 miles on it. The vehicle has approx 900 now. The driver assist system fails daily, it is unreliable, dangerous and a hazard to occupants and others. It needs to be inspected and repaired, recalled.
All advance driver assistance system has a 50% work fail reliability. It may work it may fail to work, I bought the cat from a Mercades Dealer in Las Vegas with 48 miles on it. The vehicle has approx 900 now. The driver assist system fails daily, it is unreliable, dangerous and a hazard to occupants and others. It needs to be inspected and repaired, recalled.
Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA
Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA
Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA
Parked the car not far from home, when my boyfriend got out and shut the door, the sunroof completely imploded. Tempered yet sharp shards were everywhere including my mouth, hair and body. MB took no responsibility and wound even have the car towed. Roof was repaired via my car insurance including private towing. MB wanted nothing to do with me. I do know that this has been a serious problem all over the country for some time. Please advise.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.