2021 MERCEDES-BENZ GLB 250

38 complaints filed with NHTSA.

38
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER7
ENGINE6
ELECTRICAL SYSTEM4
SUSPENSION3
POWER TRAIN3
WHEELS2
BACK OVER PREVENTION2
STRUCTURE:BODY2
FUEL/PROPULSION SYSTEM2
VISIBILITY1
AIR BAGS1
TIRES:TREAD/BELT1
SEAT BELTS1
STEERING1
VISIBILITY/WIPER1

Recalls (4)

22V36500020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

21V35400014/05/2021

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m

22V23200008/04/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

Recent Complaints

20260103SERVICE BRAKES

I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.

20260103POWER TRAIN

I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.

20260103WHEELS

I purchased this vehicle in May 28 2025. I certified car. I took in for oil change Nov 17-2025. Found out they had lot of issues., left front bushing arm leaking. Rt engine mount leaking. Bad brakes battery low. Bad tire rt back passage side.front wheel axle and rear wheel axle is bad and screw on the engine mount is missing. Screw and leaking..?and the vehicle needed a alignment.

20251212POWER TRAIN

IT APPEARS AS IF THERE IS AN ISSUE WITH THE TRANSMISSION. IN THIS VEHICLE. WHEN YOU COME TO A STOP THE TRANSMISSION HAS A LOUD CLUNKING NOISE COMING FROM LEFT SIDE OF VEHICLE. THE CLUNKING OCCURS WHEN THE VEHICLE DOWNSHIFTS. IT CLUNKS FROM D4 TO D3, THEN D3 TO D2 , AND AGAIN AT D2 TO D1. I HAVE TAKEN IT TO THE DEALER NUMEROUS TIMES TO HAVE IT CHECKED. THE SERVICE MGR WENY FOR S TEST DRIVE WITH ME AND HEARD IT. I WAS THEN TOLD THE CLUNKING WAS " NORMAL" . I PURCHASED THE VEHICLE AS A CERTIFIED US

20251212ENGINE

Engine locked up while driving out of state on the interstate. Vehicle lost all power and engine stopped functioning. Managed to pull over and stop the vehicle on the side of the interstate. Had truck towed to repair shop where they diagnosed connecting rod/crankshaft bearing failure, as well as lifter and cylinder misfire/failure on cylinder 7. Metal shavings were discovered in the oil, and engine locked up and cannot be repaired. I am currently in the process of having the engine replaced, but

20251212FUEL/PROPULSION SYSTEM

Engine locked up while driving out of state on the interstate. Vehicle lost all power and engine stopped functioning. Managed to pull over and stop the vehicle on the side of the interstate. Had truck towed to repair shop where they diagnosed connecting rod/crankshaft bearing failure, as well as lifter and cylinder misfire/failure on cylinder 7. Metal shavings were discovered in the oil, and engine locked up and cannot be repaired. I am currently in the process of having the engine replaced, but

20251210VISIBILITY/WIPER

Driving on north bound of Merritt Parkway between exit 17 and 18. Today 12/10/25 9:28 AM My panoramic sunroof exploded ! all catch on video, driver on the vehicle behind me , came to check on me; and told me the glass went over four feet up in the air and then hit his vehicle windshield, I call Mercedes Benz customer service support to report the incident and open a case, they told me to drive to the closest dealer from the incident (Mercedes Benz of Fairfield) when I arrived and show the vehi

20251130ENGINE

Engine showed signs of loss of power and excess noise. It was taken to dealership via MB roadside assistance. At the dealership, they diagnosed it with engine catastrophic failure due to metal parts found in the oil filter. At no time was the engine disassembled to ensure known defects and still under warranty parts were not the cause. Dealer estimated the repair to cost in excess of $22K. MBUSA was contacted and they made no efforts to make the situation whole. The cost estimated was for

20251123STEERING

Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud cracking noises originating from the front axle area, noticeable especially at low speeds. The problem appeared suddenly and is rapidly worsening. After researching the issue, we’ve discovered that

20251123SUSPENSION

Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud cracking noises originating from the front axle area, noticeable especially at low speeds. The problem appeared suddenly and is rapidly worsening. After researching the issue, we’ve discovered that

20251123UNKNOWN OR OTHER

Escalating Safety Concern – Loud Clunking, Thumping, and Cracking from Front Axle at Low Speeds We are long-time loyal customers and currently own four identical Mercedes-Benz models. Unfortunately, one of our vehicles, a 2021 mb glb250 has recently developed severe clunking, thumping, and loud cracking noises originating from the front axle area, noticeable especially at low speeds. The problem appeared suddenly and is rapidly worsening. After researching the issue, we’ve discovered that

20250902UNKNOWN OR OTHER

While driving, the panoramic moonroof on my 2021 Mercedes-Benz GLB 250 (VIN: [XXX] ) suddenly shattered without any visible impact or prior damage. It sounded like an explosion, and glass rained down into the vehicle. This could have caused serious injury to myself or my child. There was no indication that a rock or debris hit the vehicle. No vehicles were in front of me, and I have no history of impact damage. This seems to have happened spontaneously, and after researching the issue, I found

20250620ENGINE

In April 2025, my 2021 Mercedes-Benz GLB 250 (81,000 miles) suffered repeated engine issues caused by a cylinder head failure. The dealer attempted a cylinder head replacement, but during their own test drive after repairs, the engine completely seized and failed again on their property. This indicates a severe defect in the engine assembly that risks sudden power loss while driving, which could cause an accident. Prior to the failure, there were warning messages about misfires and rough idle.

20250620FUEL/PROPULSION SYSTEM

In April 2025, my 2021 Mercedes-Benz GLB 250 (81,000 miles) suffered repeated engine issues caused by a cylinder head failure. The dealer attempted a cylinder head replacement, but during their own test drive after repairs, the engine completely seized and failed again on their property. This indicates a severe defect in the engine assembly that risks sudden power loss while driving, which could cause an accident. Prior to the failure, there were warning messages about misfires and rough idle.

20250620POWER TRAIN

In April 2025, my 2021 Mercedes-Benz GLB 250 (81,000 miles) suffered repeated engine issues caused by a cylinder head failure. The dealer attempted a cylinder head replacement, but during their own test drive after repairs, the engine completely seized and failed again on their property. This indicates a severe defect in the engine assembly that risks sudden power loss while driving, which could cause an accident. Prior to the failure, there were warning messages about misfires and rough idle.

20250611SEAT BELTS

Seat belt failure.Driver side…mechanism… it feels unsafe…the retractor is not locking

20250606ENGINE

Jerking and loud noise from the engine after attempting to accelerate from a red light stop. Vehicle is idling very roughly and almost sounds like a diesel engine. Check engine light came on. Inspection at the dealership found multiple faults for camshaft positions deviating from the specified value. When the oil filter was removed, the shop reported finding some metal particles in the oil. The conclusion was that a mechanical fault caused a metal part in the engine to brake and clog up the engi

20250606UNKNOWN OR OTHER

Jerking and loud noise from the engine after attempting to accelerate from a red light stop. Vehicle is idling very roughly and almost sounds like a diesel engine. Check engine light came on. Inspection at the dealership found multiple faults for camshaft positions deviating from the specified value. When the oil filter was removed, the shop reported finding some metal particles in the oil. The conclusion was that a mechanical fault caused a metal part in the engine to brake and clog up the engi

20240906TIRES:TREAD/BELT

The contact owns a 2021 Mercedes-Benz GLB250 equipped with Continental Tires, Tire Line: ProContact GX SSR, Tire Line: 235/55/R18, DOT Number: A33LWXX41220. The contact stated while driving 70 MPH, the vehicle began to vibrate with a flapping sound coming from the vehicle. Despite the failure, the contact was able to drive the vehicle to the residence. The contact then drove the vehicle to an independent mechanic where three humps were discovered on the front driver’s side tire that had formed

Mileage: 30,600

20240227UNKNOWN OR OTHER

Glass that’s in between the windshield and sunroof