Total Complaints
2 filings
MERCEDES-BENZ GLA 250 · model year
2 NHTSA complaints, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024MERCEDES-BENZGLA 250 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 GLA 250 is unknown or other with 1 filings, followed by electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2024 GLA 250. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
| ELECTRICAL SYSTEM | 1 |
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 AMG GLA 35 4MATIC, GLA 250 4MATIC, and GLA 250 vehicles. The front headlights may have missing headlight aim markings, which can result in improperly aimed headlights. As such, these vehicles fail to comply with the requirements of Federal Mot
The engine light comes on constantly. The 1st incident happened 05/2024. I have reported this to the dealership and was told it was ok to drive. Then it kept happening, on 11/05/24 I took the vehicle in for repair. It was returned 11/08/24 and ilthe engine light turned on again. I was told to take the car to the dealership on 11/13/24 and the vehicle has been at the dealership until now 12/11/24. The vehicle stalled on an occasion while in motion. I had to press the start button to continue driving the car. Another occasion the dashboard turned off completely yet the engine light was on. I have voiced to the dealership that I donât feel safe in the vehicle. On 12/06/25 the dealership notified me a part was ordered to resolve the issue with the engine. Again, I donât feel safe driving this car. I have voiced this numerous times to the dealership and customer service. Iâm waiting on obtaining the documentation from the dealership to provide to you.
Car has been sent to dealership service center multiple times since we bought it in June 2024 for a sound created by rear camera. Dealership acknowledged sound made by camera. Last thing shop did was place a âfoam paddingâ to help reduce sound. But it did not help with the noise. They claim that it is âusualâ across all GLA250. It is consistently making a noise that it distracts the driver. I tried to reach out to dealersip Sales dept and they could not help us with the car and suggested we talk to corporate but they also just referred us back to the dealership service center.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.