MERCEDES-BENZ GLA 250 · model year

2023 MERCEDES-BENZ GLA 250

9 NHTSA complaints, 2 crash reports, and 1 recall campaign listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023MERCEDES-BENZGLA 250 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

The most frequently selected component label in reports for the 2023 GLA 250 is seat belts with 2 filings, followed by air bags (1) and service brakes (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 1 NHTSA recall campaign listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 15 investigation files overlapping the 2023 GLA 250. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

9
Complaints
2
Crashes
0
Fires
2
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

2 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SEAT BELTS2
AIR BAGS1
SERVICE BRAKES1
UNKNOWN OR OTHER1
FORWARD COLLISION AVOIDANCE: WARNINGS1
ENGINE1
SUSPENSION1
POWER TRAIN1

Recalls (1)

26V48100024/07/2026

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to d

Recent Complaints

20260216SUSPENSION

unkown available for inspection cylinder misfiring ,stalling loss of power while driving, jerking during accelerations rough unstable idle intense vehicle vibrations yes took in for service A and D no other lights appeared beside service A and D

20260216POWER TRAIN

unkown available for inspection cylinder misfiring ,stalling loss of power while driving, jerking during accelerations rough unstable idle intense vehicle vibrations yes took in for service A and D no other lights appeared beside service A and D

20260112ENGINE

In reference to Safety Recall N252494000 L87 Engine Loss of Propulsion... vehicle passed the recall test. But 2500 miles after the test the engine failed. Per dealership, awaiting new engine.

20251207SERVICE BRAKES

[XXX] we were driving to San Francisco. Traffic was very light because of the upcoming Thanksgiving Holiday. We were about 1000 feet from the toll plaza, driving at 50-55 MPH. There was a car behind us about six car lengths back. There were no cars in front of us between us and the Toll Plaza. Nothing at all. There were no cars in lanes to our left nor right in our vicinity. Suddenly our car made a loud GROWLING noise and the car jammed on the brakes! My wife screamed but we did not come to a complete stop. A bright Red Triangle appeared in the center of the instrument panel. Then it stopped and we drove on because there was the car behind us approaching quickly. I believe he swerved and went around us but I cannot be sure what he did. I just know he did not hit us, thank God! Prior to going to the Dealer, I notified the Dealer and MBUSA Customer Service on a 12 minute call of the problem. MBUSA said they would notify the Dealer and get back to me to investigate. When I arrived

20251207UNKNOWN OR OTHER

[XXX] we were driving to San Francisco. Traffic was very light because of the upcoming Thanksgiving Holiday. We were about 1000 feet from the toll plaza, driving at 50-55 MPH. There was a car behind us about six car lengths back. There were no cars in front of us between us and the Toll Plaza. Nothing at all. There were no cars in lanes to our left nor right in our vicinity. Suddenly our car made a loud GROWLING noise and the car jammed on the brakes! My wife screamed but we did not come to a complete stop. A bright Red Triangle appeared in the center of the instrument panel. Then it stopped and we drove on because there was the car behind us approaching quickly. I believe he swerved and went around us but I cannot be sure what he did. I just know he did not hit us, thank God! Prior to going to the Dealer, I notified the Dealer and MBUSA Customer Service on a 12 minute call of the problem. MBUSA said they would notify the Dealer and get back to me to investigate. When I arrived

20251207FORWARD COLLISION AVOIDANCE: WARNINGS

[XXX] we were driving to San Francisco. Traffic was very light because of the upcoming Thanksgiving Holiday. We were about 1000 feet from the toll plaza, driving at 50-55 MPH. There was a car behind us about six car lengths back. There were no cars in front of us between us and the Toll Plaza. Nothing at all. There were no cars in lanes to our left nor right in our vicinity. Suddenly our car made a loud GROWLING noise and the car jammed on the brakes! My wife screamed but we did not come to a complete stop. A bright Red Triangle appeared in the center of the instrument panel. Then it stopped and we drove on because there was the car behind us approaching quickly. I believe he swerved and went around us but I cannot be sure what he did. I just know he did not hit us, thank God! Prior to going to the Dealer, I notified the Dealer and MBUSA Customer Service on a 12 minute call of the problem. MBUSA said they would notify the Dealer and get back to me to investigate. When I arrived

20240906CrashAIR BAGS

Incident on [XXX] 1450 GLA 250 approx 6 months old ? Est car was doing 40 mph impacted back of car my GLA 250 (other car was 1955 chevy - driver stated to police and on report he had a brake failure - no brakes ) as she was at the stop light it pushed her car about 4-5 feet almost hitting car in front of her which was also stopped at light - Police and ambulance was on site since it was 3 min from my house and car still on which dashboard was lighted with the airbag failures •The GLA 250 car was stopped at stop light and not moving when it was impacted from rear •The GLA 250 car airbags did not deploy it also showed error messages for right/left rear and front left airbag to call service (so car knew it had impact and failed to deploy airbags) •The Car SOS and my wife phone both engaged calling 911 so car knew it had a impact •Seat belt did not restrain here as it webbing only bunched up as she hit steering wheel •The car computer dash was still on when I arrived and pol

20240906CrashSEAT BELTS

Incident on [XXX] 1450 GLA 250 approx 6 months old ? Est car was doing 40 mph impacted back of car my GLA 250 (other car was 1955 chevy - driver stated to police and on report he had a brake failure - no brakes ) as she was at the stop light it pushed her car about 4-5 feet almost hitting car in front of her which was also stopped at light - Police and ambulance was on site since it was 3 min from my house and car still on which dashboard was lighted with the airbag failures •The GLA 250 car was stopped at stop light and not moving when it was impacted from rear •The GLA 250 car airbags did not deploy it also showed error messages for right/left rear and front left airbag to call service (so car knew it had impact and failed to deploy airbags) •The Car SOS and my wife phone both engaged calling 911 so car knew it had a impact •Seat belt did not restrain here as it webbing only bunched up as she hit steering wheel •The car computer dash was still on when I arrived and pol

20230830SEAT BELTS

The rear drivers side seat belt receiver would not allow the belt buckle to insert leaving the rear passenger without seatbelt protection. During the inspection process at the dealers the technician fount a small (1cm) item lodged in the receiver area. My concern is that an item of that size would be able to render the seatbelt assembly inoperable. Based on the many test criteria for these items I believe that the receiver should have been designed to prevent small items from becoming lodged into the receiver and preventing use of the seatbelt. The item required the dealership to completely remove the seat and the receiver assembly from the car to determine the failure mode.

Compare 2023MERCEDES-BENZGLA 250 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 MERCEDES-BENZ GLA 250 have?
The 2023 MERCEDES-BENZ GLA 250 has 9 NHTSA complaints, 2 crashes, 0 fires, 2 injuries, and 0 deaths reported.
Are there any recalls for the 2023 MERCEDES-BENZ GLA 250?
Yes, the 2023 MERCEDES-BENZ GLA 250 has 1 recall(s). The most common affected component is LATCHES/LOCKS/LINKAGES:DOORS:LOCK. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 MERCEDES-BENZ GLA 250?
The most-complained component for the 2023 MERCEDES-BENZ GLA 250 is SEAT BELTS with 2 complaints. Other frequently reported areas include AIR BAGS and SERVICE BRAKES.
Is the 2023 MERCEDES-BENZ GLA 250 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 MERCEDES-BENZ GLA 250; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.