Total Complaints
7 filings
MERCEDES-BENZ GL320 · model year
7 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCEDES-BENZGL320 carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 4 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 GL320 is visibility:defroster/defogger/hvac system with 1 filings, followed by suspension:front (1) and engine and engine cooling (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2007 GL320. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
7 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| SUSPENSION:FRONT | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEATS | 1 |
| SUSPENSION | 1 |
| UNKNOWN OR OTHER | 1 |
I WAS DRIVING ON I10 WEST NEAR MOBILE, AL AT NIGHT. I HEARD A LOUD POP NEAR THE REAR OF THE VEHICLE AND FEEL IT LIFT INTO THE AIR AND START BOUNCING UNCONTROLLABLY. THE SEATBELT ENGAGED AND I WAS WORRIED FOR MY 10 MONTH OLD IN THE BACKSEAT. I HAD TO COME TO A COMPLETE STOP TO REGAIN CONTROL. A PASSERBY STOPPED AND SAID IT LOOKED LIKE THE CAR LIFTED 2 FEET IN THE AIR. AFTER RESTARTING THE CAR MULTIPLE TIMES THE AIR SUSPENSION HAS NOT RECALLIBRATED. MY BACK AND NECK ARE SORE. I CALLED MY FIANCE TO MEET MYSELF AND THE BABY SO WE COULD GET HOME. I WAS NOT GOING TO RISK SHAKEN BABY SYNDROME. AFTER GOOGLING THE ISSUE, IT SEEMS THE AIR BAGS IN THE STRUTS EXPLODED, WITHOUT PROVOCATION OR WARNING. THE CAR WENT TO DRIVING FINE TO TERRIBLE, PAINFUL, AND TIRING. AND IT SEEMS THIS IS A COMMON PROBLEM.
Mileage: 184,000
I WAS DRIVING ON I10 WEST NEAR MOBILE, AL AT NIGHT. I HEARD A LOUD POP NEAR THE REAR OF THE VEHICLE AND FEEL IT LIFT INTO THE AIR AND START BOUNCING UNCONTROLLABLY. THE SEATBELT ENGAGED AND I WAS WORRIED FOR MY 10 MONTH OLD IN THE BACKSEAT. I HAD TO COME TO A COMPLETE STOP TO REGAIN CONTROL. A PASSERBY STOPPED AND SAID IT LOOKED LIKE THE CAR LIFTED 2 FEET IN THE AIR. AFTER RESTARTING THE CAR MULTIPLE TIMES THE AIR SUSPENSION HAS NOT RECALLIBRATED. MY BACK AND NECK ARE SORE. I CALLED MY FIANCE TO MEET MYSELF AND THE BABY SO WE COULD GET HOME. I WAS NOT GOING TO RISK SHAKEN BABY SYNDROME. AFTER GOOGLING THE ISSUE, IT SEEMS THE AIR BAGS IN THE STRUTS EXPLODED, WITHOUT PROVOCATION OR WARNING. THE CAR WENT TO DRIVING FINE TO TERRIBLE, PAINFUL, AND TIRING. AND IT SEEMS THIS IS A COMMON PROBLEM.
Mileage: 184,000
THE SEAT WARMER WAS TURNED ON AND THE SEAT CAUGHT FIRE. SMOKE FILLED THE CABIN OF THE CAR. THE RESULT WAS A HOLE IN THE SEAT OF THE CAR. *TR
Mileage: 104,000
MY GL 320 ? 2007 LOST ALL ELECTRICAL POWER AND THE ENGINE STALLED WHILE BEING DRIVEN. THE POWER COMES BACK ON IN 10 TO 20 SECONDS AND THE CAR CAN BE RESTARTED. THIS HAPPENED 3 TIMES DURING THE FIRST 10 DAYS OF OCT 2009 WHEN THE MILEAGE WAS JUST UNDER 30,000. NOTE THE POWER STEERING AND BRAKE ASSIST GO OUT COMPLETELY AS DO THE HEADLIGHTS. ON ONE ACCESSION AT NIGHT ON A CURVE I WENT OFF THE ROAD BEFORE BEING ABLE TO STOP. ON ALL OCCASIONS THIS HAPPENED 15 TO 20 SECONDS AFTER APPLYING THE BRAKES TO DEACTIVATE THE SPEED CONTROL AND AFTER COASTING TO LESS THAN APPX. 40MPH. THE DEALER COULD FIND NO DIRECT CODE INDICATION FOR THE PROBLEM BUT DID FIND NUMEROUS LOW VOLTAGE CODES AND CHANGED OUT A NUMBER OF FUSE AND REFUSE BOXES AND FUSES. THE CAR HAS BEEN DRIVEN ONLY 100 MILES SINCE THE DEALER WORK AND THE PROBLEM HAS NOR RECURRED. *TR
Mileage: 29,100
MY GL 320 ? 2007 LOST ALL ELECTRICAL POWER AND THE ENGINE STALLED WHILE BEING DRIVEN. THE POWER COMES BACK ON IN 10 TO 20 SECONDS AND THE CAR CAN BE RESTARTED. THIS HAPPENED 3 TIMES DURING THE FIRST 10 DAYS OF OCT 2009 WHEN THE MILEAGE WAS JUST UNDER 30,000. NOTE THE POWER STEERING AND BRAKE ASSIST GO OUT COMPLETELY AS DO THE HEADLIGHTS. ON ONE ACCESSION AT NIGHT ON A CURVE I WENT OFF THE ROAD BEFORE BEING ABLE TO STOP. ON ALL OCCASIONS THIS HAPPENED 15 TO 20 SECONDS AFTER APPLYING THE BRAKES TO DEACTIVATE THE SPEED CONTROL AND AFTER COASTING TO LESS THAN APPX. 40MPH. THE DEALER COULD FIND NO DIRECT CODE INDICATION FOR THE PROBLEM BUT DID FIND NUMEROUS LOW VOLTAGE CODES AND CHANGED OUT A NUMBER OF FUSE AND REFUSE BOXES AND FUSES. THE CAR HAS BEEN DRIVEN ONLY 100 MILES SINCE THE DEALER WORK AND THE PROBLEM HAS NOR RECURRED. *TR
Mileage: 29,100
DRAMATIC EXPLOSIVE FAILURE OF THE RIGHT ADAPTIVE SUSPENSION STRUT AIRBAG WHILE VEHICLE WAS STANDING IN THE DRIVEWAY WITH THE ENGINE ON. THE VEHICLE WAS TOWED TO A DEALERSHIP SERVICE DEPARTMENT WHERE THE STRUT WAS REPLACED AND THE FAILED PART WAS RETURNED TO MBUSA FOR INSPECTION. I HAVE HIGH QUALITY DIGITAL PHOTOS OF THE INCIDENT WHILE THE VEHICLE WAS STILL IN THE DRIVEWAY, IF NHTSA WOULD LIKE THEM, BUT UNFORTUNATELY NOT OF THE REMOVED, DAMAGED STRUT. *TR
Mileage: 57,453
ON THE 2007-2008 MERCEDES GL THE DRIVER AND PASSENGER SIDE AC VENT CLOSEST TO THE SIDE WINDOWS ALLOWS AIR TO BE DIRECTED THE VENT ON THE DOOR (WHICH SHOULD BE USED FOR DEFROST ONLY); THIS THEN FOGS UP THE SIDE WINDOWS, MAKING IT IMPOSSIBLE TO SEE THE SIDE MIRRORS WHENEVER THE AC IS ON. THIS IS CERTAINLY A HUGE SAFETY PROBLEM IN HOT HUMID AREAS LIKE HOUSTON. I HAVE HAD TO DUCT TAPE THE VENT TUBE IN ORDER TO KEEP THE VENTS FROM FOGGING UP THE SIDE WINDOWS AND BLOCKING THE VIEW OF THE SIDE MIRRORS. THIS WAS REPORTED TO MERCEDES USA A YEAR AGO, ACCORDING TO MY LOCAL DEALERSHIP, BUT MERCEDES USA HAS YET TO FIX THIS DANGEROUS DESIGN DEFECT. *TR
Mileage: 14
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.