Total Complaints
3 filings
MERCEDES-BENZ GL · model year
3 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCEDES-BENZGL carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 GL is fuel system, gasoline:delivery:fuel pump with 1 filings, followed by seats (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2007 GL. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 1 |
| SEATS | 1 |
| POWER TRAIN | 1 |
WHILE DRIVING FOR A PERIOD OF 30 MINUTES TO A HOUR ON CRUISE CONTROL THEN ALL OF A SUDDEN Y CRUISE CONTROL SENDS UP A ERROR MESSAGE N CUTS OUT THEN MY TRANSMISSION DROPS FROM 7TH GEAR TO 6TH GEAR AND WOULD GET STUCK AND I CAN'T SHIFT IT AT ALL. I WOULD HAVE TO PULL OVER TURN MY OF THE CAR TURN IT BACK ON JUST SO THE TRANNY WOULD SHIFT NORMAL. ANOTHER 30 MIN OR SO IT DOES IT AGAIN N I HAVE TO REPEAT THE PROCESS TO RESET MY TRANSMISSION. *TR
Mileage: 79,500
I WAS DRIVING FOR LESS THAN 5 MINUTES WITH SEAT HEATER ON WHEN I FELT BURNING ON LEFT SIDE OF MY LOWER BACK. I FELT THE SEAT AND IT WAS VERY HOT AND MELTING. I IMMEDIATELY TURNED SEAT HEATER OFF, BUT I WAS IN TRAFFIC AND COULD NOT STOP. THE SEAT BEGAN TO COOL, BUT I SMELLED A STRONG BURNING ODOR. WHEN I WAS ABLE TO STOP THE CAR, I LOOKED AND SAW A BURN IN THE SEAT ABOUT THE SIZE OF A NICKEL. I TOOK THE CAR TO THE DEALERSHIP THAT DAY; THE SERVICE TECHNICIAN ACTED VERY SURPRISED AND CONCERNED ABOUT MY SEAT, AND TOLD ME THAT THEY HAD NEVER SEEN PROBLEM BEFORE. THEY HAD ME SET UP A SERVICE APPOINTMENT, THE APPOINTMENT RECEPTIONIST SAID "HOW STRANGE- WE HAD A CALL YESTERDAY ABOUT A GL WITH THE SAME PROBLEM" I HAD MY SERVICE APPOINTMENT TODAY. AFTER INSPECTING THE GL, THE SERVICE TECHNICIAN TOLD ME THAT THE PROBLEM IN MY SEAT WAS DUE TO WEAR. THEY SAID THAT IT IS THE SIDE THAT I ENTER THE CAR AND I MUST HAVE WORN IT DOWN, AND THAT CAUSED THE MALFUNCTION WHICH LEAD TO MY SEAT GETTING
Mileage: 68,800
TL*THE CONTACT OWNS A 2007 MERCEDES BENZ GL320. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING AND BRAKES LOST POWER. THE CONTACT SWAYED TO THE SIDE OF THE HIGHWAY AND A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FUEL PUMP WAS REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE CONTACT WAS VERY CONCERNED IN DRIVING THE VEHICLE DUE TO THE SAFETY RISKS INVOLVED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.