Total Complaints
9 filings
MERCEDES-BENZ G 550 · model year
9 NHTSA complaints, and 6 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2019MERCEDES-BENZG 550 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 G 550 is electronic stability control (esc) with 2 filings, followed by electrical system (2) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2019 G 550. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| ELECTRICAL SYSTEM | 2 |
| SERVICE BRAKES | 1 |
| POWER TRAIN | 1 |
| SUSPENSION | 1 |
| VISIBILITY/WIPER | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
SEAT BELTS
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Cou
The driver-side door latch on my 2019 Mercedes-Benz G550 is malfunctioning. The door fails to securely close or stay latched, even when shut firmly. This poses a serious safety hazard while driving, as the door may open unexpectedly during motion or remain partially ajar. I have not been involved in any accidents, and the vehicle is well maintained. The issue seems mechanical in nature and affects the structural integrity of the door and its latching mechanism. I contacted an authorized Mercedes-Benz service center and was informed there is no recall. I also contacted Mercedes-Benz USA and am awaiting further response. This is a high-end, relatively new vehicle, and a door latch failure of this kind could lead to injury or worse. I am submitting this complaint to ensure this matter is officially recorded and to urge NHTSA to investigate whether this is a wider defect.
Windshield cracked on its own with no motive
Lock Differential error message. Mercedes Benz attempted to fix twice but itâs still reporting the error.
MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A
Mileage: 3,350
MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A
Mileage: 3,350
MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A
Mileage: 3,350
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.
Mileage: 500
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.
Mileage: 500
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.
Mileage: 500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.