MERCEDES-BENZ G 550 · model year

2019 MERCEDES-BENZ G 550

9 NHTSA complaints, and 6 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2019MERCEDES-BENZG 550 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 G 550 is electronic stability control (esc) with 2 filings, followed by electrical system (2) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2019 G 550. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

9
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRONIC STABILITY CONTROL (ESC)2
ELECTRICAL SYSTEM2
SERVICE BRAKES1
POWER TRAIN1
SUSPENSION1
VISIBILITY/WIPER1
LATCHES/LOCKS/LINKAGES:DOORS:LATCH1

Recalls (6)

22V36500020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

21V35300014/05/2021

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 G550 and G63 AMG vehicles. Components within the door latch may prevent the rear doors from latching or opening properly.

21V96100013/12/2021

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the

24V65900009/09/2024

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

19V78800001/11/2019

SEAT BELTS

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Cou

Recent Complaints

20250724LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The driver-side door latch on my 2019 Mercedes-Benz G550 is malfunctioning. The door fails to securely close or stay latched, even when shut firmly. This poses a serious safety hazard while driving, as the door may open unexpectedly during motion or remain partially ajar. I have not been involved in any accidents, and the vehicle is well maintained. The issue seems mechanical in nature and affects the structural integrity of the door and its latching mechanism. I contacted an authorized Mercedes-Benz service center and was informed there is no recall. I also contacted Mercedes-Benz USA and am awaiting further response. This is a high-end, relatively new vehicle, and a door latch failure of this kind could lead to injury or worse. I am submitting this complaint to ensure this matter is officially recorded and to urge NHTSA to investigate whether this is a wider defect.

20231009VISIBILITY/WIPER

Windshield cracked on its own with no motive

20220117ELECTRICAL SYSTEM

Lock Differential error message. Mercedes Benz attempted to fix twice but it’s still reporting the error.

20200509ELECTRONIC STABILITY CONTROL (ESC)

MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A

Mileage: 3,350

20200509ELECTRICAL SYSTEM

MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A

Mileage: 3,350

20200509SUSPENSION

MY 2019 G550 HAS BEEN TO MERCEDES DEALERS TWICE FOR A "FRONT/REAR DIFFERENTIAL LOCK SYSTEM MALFUNCTION" ERROR APPEARING ON THE DISPLAY SCREEN. ALONG WITH THIS IT SHOWS THE ABS AND ESP ARE BE INACTIVE. EACH TIME AT A MERCEDES DEALER THEY REPLACE PARTS AND SAY IT IS FIXED. IT IS NOT FIXED. THIS WEEK I BECAME STRANDED WHEN I PICKED MY DOG UP FROM THE VET AND THIS ERROR MESSAGE APPEARED, ALONG WITH 'ACTIVE DISTANCE ASSIST INOPERATIVE', 'ACTIVE BRAKE ASSIST FUNCTIONS LIMITED', 'BLIND SPOT ASSIST INOPERATIVE', 'STEERING MALFUNCTION INCREASED PHYSICAL EFFORT' ERROR MESSAGES. THE CAR COULD NOT BE STEERED. I TRIED TO TRADE IT IN AT A MERCEDES DEALER AND THEY TOLD ME THERE IS A RECALL FOR THIS THAT THERE IS NO REMEDY AVAILABLE FOR, SO THEY CAN'T EVEN TAKE THE CAR IN TRADE. THE RECALL # IS 2020020019. NHTSA RECALL # 20V090. THE MANUFACTURER HAS NO FIX FOR THIS PROBLEM. MERCEDES OF NORTH ORLANDO OFFERED TO LOOK AT IT FOR A THIRD TIME BUT THEY ALSO SAID THERE IS NO FIX FOR THIS RECALL, A

Mileage: 3,350

20200414SERVICE BRAKES

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.

Mileage: 500

20200414ELECTRONIC STABILITY CONTROL (ESC)

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.

Mileage: 500

20200414POWER TRAIN

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ G550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V090000 (POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND ATTEMPTING TO EXIT THE FREEWAY, THE VEHICLE VIBRATED AND THE BRAKES ACTIVATED INDEPENDENTLY. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT STATED THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT CONTACTED MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400), WHO STATED THAT THE LANE DEPARTURE ASSIST WAS ENGAGED AT THE TIME. THE CONTACT STATED THAT AFTER READING ABOUT THE FEATURE, THE CONTACT LEARNED THAT WHEN THE SYSTEM WAS ACTIVE THE VEHICLE WOULD VIBRATE AND MOVE THE VEHICLE BACK INTO THE EXPECTED LANE.

Mileage: 500

Compare 2019MERCEDES-BENZG 550 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 MERCEDES-BENZ G 550 have?
The 2019 MERCEDES-BENZ G 550 has 9 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2019 MERCEDES-BENZ G 550?
Yes, the 2019 MERCEDES-BENZ G 550 has 6 recall(s). The most common affected component is ELECTRICAL SYSTEM:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 MERCEDES-BENZ G 550?
The most-complained component for the 2019 MERCEDES-BENZ G 550 is ELECTRONIC STABILITY CONTROL (ESC) with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and SERVICE BRAKES.
Is the 2019 MERCEDES-BENZ G 550 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.