2023 MERCEDES-BENZ EQS580

ELECTRICAL SYSTEM:PROPULSION SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requir

Just over two months owning the vehicle (bought [XXX]) I was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. There were no obstacles front or behind or the sides. It threw me forward. I was aching and in shock, but needed to get out of the left lane so I pushed the gas pedal and the car moved so I could pull into the left turn lane. I did not know what happened. I did not see any lights on the dash. I was not sure what to do but knew I needed to get off this busy road and the Mercedes dealership was just up the road. I carefully drove to the dealership and explained in detail what happened. The Mercedes dealership told me they got a whole new program for the car sent from Germany and they wiped the previous program and put a new one on my car and that the problem was resolved. On [XXX] as I was driving down the road the same incident happened again. It threw me forward and this time I saw a little red triangle on the dashboard that was only there fo

Just over two months owning the vehicle (bought [XXX]) I was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. There were no obstacles front or behind or the sides. It threw me forward. I was aching and in shock, but needed to get out of the left lane so I pushed the gas pedal and the car moved so I could pull into the left turn lane. I did not know what happened. I did not see any lights on the dash. I was not sure what to do but knew I needed to get off this busy road and the Mercedes dealership was just up the road. I carefully drove to the dealership and explained in detail what happened. The Mercedes dealership told me they got a whole new program for the car sent from Germany and they wiped the previous program and put a new one on my car and that the problem was resolved. On [XXX] as I was driving down the road the same incident happened again. It threw me forward and this time I saw a little red triangle on the dashboard that was only there fo

Just over two months owning the vehicle (bought [XXX]) I was driving on a smaller highway at roughly 35 mph when the car suddenly came to a stop. There were no obstacles front or behind or the sides. It threw me forward. I was aching and in shock, but needed to get out of the left lane so I pushed the gas pedal and the car moved so I could pull into the left turn lane. I did not know what happened. I did not see any lights on the dash. I was not sure what to do but knew I needed to get off this busy road and the Mercedes dealership was just up the road. I carefully drove to the dealership and explained in detail what happened. The Mercedes dealership told me they got a whole new program for the car sent from Germany and they wiped the previous program and put a new one on my car and that the problem was resolved. On [XXX] as I was driving down the road the same incident happened again. It threw me forward and this time I saw a little red triangle on the dashboard that was only there fo

The door handles of the car open and close from the body automatically. However there are no sensors or safety measures before the door handles go back into body. Mulitple times my children were about to open door but handles started closing into body. Luckily they removed hands before getting fingers crushed.

when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages " Risk of vehicle rolling away" "Active Emergency Stop Assist currently unavailable" " Service required do not change transmission position". I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. The car has been with the mercedes dealership from last 15 days and Initially after 5 days they mentioned that car needs software udpate and after another week they mentioned car needs replacement of Power Electronics Module.

when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages " Risk of vehicle rolling away" "Active Emergency Stop Assist currently unavailable" " Service required do not change transmission position". I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. The car has been with the mercedes dealership from last 15 days and Initially after 5 days they mentioned that car needs software udpate and after another week they mentioned car needs replacement of Power Electronics Module.

when I was driving on freeway at 40-50 miles/hour with my daughter I started getting messages " Risk of vehicle rolling away" "Active Emergency Stop Assist currently unavailable" " Service required do not change transmission position". I got scared and moved to side safety lane in heavy running traffic. Car stopped and I tried to restart the car but car will not start at all and was getting all those messages. The car has been with the mercedes dealership from last 15 days and Initially after 5 days they mentioned that car needs software udpate and after another week they mentioned car needs replacement of Power Electronics Module.

I was traveling at about 45 miles per hours on a road with no obstacles (no cars in front of me or anything in the road) when the car braked with no warning.