2023 MERCEDES-BENZ EQS450+

I was stopped at a stop sign and when the light turn green I pressed the accelerator to move forward unfortunately, the vehicle hard braked for no reason. At first, I thought someone hit me from behind since there was no one in front of me but that was not the case. The braking was so violent that it caused my neck to snap back and forth, which caused the back of my head to hit the seat head support. I was going no faster then 10 mph but not slower then 5mph. In turn, the vehicle is available for inspection. My safety was at risk because I had no control or indicator that the braking was going to automatically brake on its own. The problem has not been reproduced or confirmed by the dealer or independent service center because the incident happened today (Sunday) therefore, I plan on making an appointment as soon as possible to see if they can identify any defects. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others since I plan on taking

I was stopped at a stop sign and when the light turn green I pressed the accelerator to move forward unfortunately, the vehicle hard braked for no reason. At first, I thought someone hit me from behind since there was no one in front of me but that was not the case. The braking was so violent that it caused my neck to snap back and forth, which caused the back of my head to hit the seat head support. I was going no faster then 10 mph but not slower then 5mph. In turn, the vehicle is available for inspection. My safety was at risk because I had no control or indicator that the braking was going to automatically brake on its own. The problem has not been reproduced or confirmed by the dealer or independent service center because the incident happened today (Sunday) therefore, I plan on making an appointment as soon as possible to see if they can identify any defects. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others since I plan on taking

The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they can’t. On 04/07/2024 I had my wife record while I’m driving and we got video of the car just completely hard breaking on its own with no cars in the front. I am worry that another vehicle will rear end me at higher speed when it does happen again.

The vehicle pre collision automatically stops the car completely five times with no car or any objects in the front. I took the car to Mercedes dealership to see if they can find the issues, but they can’t. On 04/07/2024 I had my wife record while I’m driving and we got video of the car just completely hard breaking on its own with no cars in the front. I am worry that another vehicle will rear end me at higher speed when it does happen again.

Please note that back in April 2023 my car was lawfully parked, and other SUV (Mercedes MB) was backing up and touch my front bumper. Because of that impact my front plastic grill got cracked and damaged front camera. The estimate to repair was almost $3000.00. I might assume it was a large impact, but yesterday during carwash when my car was not moving, car in front (another small SUV) suddenly rolled back and simple touched my front bumper. Because of that impact i got similar damage - front plastic grill is cracked and front camera is damaged. please note that other car didn't hit plastic grill as bumper is located further front. Its just of impact to front bumper to force front plastic to crack or poorly design of the components. I have both videos of impacts that i can provide upon request. I uploaded estimate from prior accident

On two separate occasions, while driving my 2023 Mercedes-Benz EQS 450 SUV, my vehicle abruptly came to a stop on the highway. The sudden and intense phantom braking caused me to experience whiplash on both occasions, even though there was no imminent collision threat. What was particularly concerning is that my car usually alerts me to any potential dangers and prompts me accordingly, but in these instances, it came to a halt unexpectedly. I reported the issue to the Mercedes-Benz of Annapolis Service Center, only to be told by my service advisor that this was a normal and preventive measure to avoid collisions. To my surprise, he even compared it to his experiences with a non-Mercedes vehicle. Strangely, this wasn't the first time I encountered such an incident; the initial occurrence was in a loaner vehicle provided to me due to other functionality issues with my car. To date, both the Mercedes service centers in Annapolis and Arlington have not taken my concerns seriously, which is

I drove the EQS without issue for six months. Then, about a month ago while I was in reverse backing out of my garage, the car slammed on brakes and the seat belt forcefully engaged. It felt as if I hit a brick wall. There was nothing behind me--nothing in the driveway. Then last Sunday, October 29, 2023, I was at a stop light and began accelerating down an off ramp. Nothing was in front of me; however, the car slammed on brakes again--with the selt belt forcefully engaging, and I came dangerously close to getting rear ended. My husband turned off the automatic emergency breaking system, and we got an appointment with the Mercedes dealership. They had the car all day on Tuesday and Wednesday (Oct. 31 and Nov. 1), and basically, the dealership is saying they cannot make any repairs because they cannot replicate the issue.

Vehicle would start and then shutdown. It would display the battery malfunction error. You would need to reset the vehicle with the key in order to activate/start the vehicle again. Dealer said they need to replace the MUC but Mercedes told the dealer to try a software update before. The vehicle is still not running the more recent software RL_NTG7_E316.505_22092AC3. Other vehicles are running E330. I don’t believe the dealer updated my software and this issue could happen and caused the vehicle to become disabled somewhere which would case an issue.

As I was traveling on a highway at 70 mph in my 2023 Mercedes-Benz EQS, 450+, the overhead sunroof glass spontaneously exploded without warning or signs. The glass blew out edge to edge into hundreds of tiny pieces of tempered glass. If it had not been for my *closed* cloth sunroof sunshade, the 100s of tiny pieces of tempered glass would have rained down onto my head and body while I was driving at highway speed. The sound was EXTREMELY loud, like a gun shot or bomb explosion. For a moment, I literally thought someone had shot a gun at my vehicle. I was extremely fortunate that I was able to maintain control of my vehicle, as this sudden explosion could’ve easily caused me to lose control and crash.

While driving the Brakes locked in the middle of the Freeway and Street it happen 3 Times already and the only thing that the Service department from Mercedes Benz saids is that they cant duplicate the malfunction a return the car It Dangerous because it just stops the brakes lock and the car stops completly in the middle of the road

While driving the Brakes locked in the middle of the Freeway and Street it happen 3 Times already and the only thing that the Service department from Mercedes Benz saids is that they cant duplicate the malfunction a return the car It Dangerous because it just stops the brakes lock and the car stops completly in the middle of the road

On 05Jun23, EQS 450+ suddenly reduced the speed to 30mph on the SRT highway while I was driving with cruise control set to 70mph. This creates sudden deceleration in the car and slow down as well as on the left lane traffic where there was a following car behind me with high speed. This happens multiple times when I was driving on the different highways in Texas as well as in FM roads. Car’s Behavior while Cruise control is SET to 70+mph and Intelligent Recuperation is ON. Highway Speed Sign is 70mph. 🔴 Sudden, unexpected deceleration 🔴 Wrong speed sign pops up on the dashboard 🔴 Confusing warning sound 🔴 Speed sign Indicator acts like inconsistent or confused by changing from 30mph to 45mph or vice versa.

On 05Jun23, EQS 450+ suddenly reduced the speed to 30mph on the SRT highway while I was driving with cruise control set to 70mph. This creates sudden deceleration in the car and slow down as well as on the left lane traffic where there was a following car behind me with high speed. This happens multiple times when I was driving on the different highways in Texas as well as in FM roads. Car’s Behavior while Cruise control is SET to 70+mph and Intelligent Recuperation is ON. Highway Speed Sign is 70mph. 🔴 Sudden, unexpected deceleration 🔴 Wrong speed sign pops up on the dashboard 🔴 Confusing warning sound 🔴 Speed sign Indicator acts like inconsistent or confused by changing from 30mph to 45mph or vice versa.

On 05Jun23, EQS 450+ suddenly reduced the speed to 30mph on the SRT highway while I was driving with cruise control set to 70mph. This creates sudden deceleration in the car and slow down as well as on the left lane traffic where there was a following car behind me with high speed. This happens multiple times when I was driving on the different highways in Texas as well as in FM roads. Car’s Behavior while Cruise control is SET to 70+mph and Intelligent Recuperation is ON. Highway Speed Sign is 70mph. 🔴 Sudden, unexpected deceleration 🔴 Wrong speed sign pops up on the dashboard 🔴 Confusing warning sound 🔴 Speed sign Indicator acts like inconsistent or confused by changing from 30mph to 45mph or vice versa.

On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed normal operation.

On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed normal operation.

On June 1 2023 at 6:24 pm, driving at around 40 mph, the car suddenly braked hard and lurched to the left. There were no cars or other obstructions in front of the car. This braking and lurching to the left lasted a few seconds, but almost came to a complete stop. After a few seconds it resumed normal operation.

Around 5:48 pm Pacific time today, May 8, 2023, traveling westbound on Sunset Blvd (near the Drummond street intersection), the brakes suddenly engaged hard for a few seconds and then released and continued. Speed was around 35 mph and there were no obstructions around. This is the second incident of phantom braking that has occurred in 2 months. Luckily there was no car behind that could have collided into us from the sudden phantom braking.

Around 5:48 pm Pacific time today, May 8, 2023, traveling westbound on Sunset Blvd (near the Drummond street intersection), the brakes suddenly engaged hard for a few seconds and then released and continued. Speed was around 35 mph and there were no obstructions around. This is the second incident of phantom braking that has occurred in 2 months. Luckily there was no car behind that could have collided into us from the sudden phantom braking.

Around 5:48 pm Pacific time today, May 8, 2023, traveling westbound on Sunset Blvd (near the Drummond street intersection), the brakes suddenly engaged hard for a few seconds and then released and continued. Speed was around 35 mph and there were no obstructions around. This is the second incident of phantom braking that has occurred in 2 months. Luckily there was no car behind that could have collided into us from the sudden phantom braking.