Total Complaints
2 filings
MERCEDES-BENZ EQS SUV 450 4MATIC · model year
2023 MERCEDES-BENZ EQS SUV 450 4MATIC
2 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MERCEDES-BENZEQS SUV 450 4MATIC carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 EQS SUV 450 4MATIC is exterior lighting with 1 filings, followed by unknown or other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2023 EQS SUV 450 4MATIC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
7
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| EXTERIOR LIGHTING | 1 |
| UNKNOWN OR OTHER | 1 |
Recalls (2)
24V37200028/05/2024
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 202
25V36600005/06/2025
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.
Recent Complaints
20251031UNKNOWN OR OTHER
My name is [XXX] , While driving around 60 mph on the hwy the vehicle suddently hit the brake coming to a complete stop, with no cars in close proximity fearing that vehicle behind would hit me i steped on the accelerator and was able to drive to safety with my [XXX] daughter and [XXX] classmate that was riding to scholl with us. vehicle was towed to the dealer(mercedes-benz of sannta Rosa CA) where they inspected it. no warning lamps INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20250321EXTERIOR LIGHTING
I am writing to formally document and express serious concern regarding a lighting issue with my Mercedes-Benz EQS, which presents a significant safety hazard for both me and my family. Since December 2024, I have been facing a recurring problem with a dark shadow or image that appears while driving, particularly noticeable after dark. This shadow often resembles the shape of a person and unexpectedly enlarges or shifts, creating an alarming visual that demands immediate attention while driving. On numerous occasions, I have instinctively applied the brakes suddenly, believing that someone was standing in front of the vehicle, only to realize it was a visual distortion. This is not only disturbing but also dangerous, especially when driving at higher speeds or in traffic. Due to this ongoing issue, I have been unable to use the vehicle for commuting to work and have avoided driving it during family outings after dark. It has affected my daily routine, my familyâs comfort, and our o
Compare 2023MERCEDES-BENZEQS SUV 450 4MATIC to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC have?▼
The 2023 MERCEDES-BENZ EQS SUV 450 4MATIC has 2 NHTSA complaints, 0 crashes, 0 fires, 7 injuries, and 0 deaths reported.
Are there any recalls for the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC?▼
Yes, the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC?▼
The most-complained component for the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC is EXTERIOR LIGHTING with 1 complaints. Other frequently reported areas include UNKNOWN OR OTHER.
Is the 2023 MERCEDES-BENZ EQS SUV 450 4MATIC safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.