MERCEDES-BENZ EQE500 · model year

2023 MERCEDES-BENZ EQE500

6 NHTSA complaints, 3 crash reports for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023MERCEDES-BENZEQE500 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 EQE500 is unknown or other with 2 filings, followed by electrical system (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 15 investigation files overlapping the 2023 EQE500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

6
Complaints
3
Crashes
0
Fires
3
Injuries
0
Deaths

Total Complaints

6 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER2
ELECTRICAL SYSTEM1
AIR BAGS1
SERVICE BRAKES1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1

Recent Complaints

20240421FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if the safety system senses a police radar system a car may have installed (like an old school one on a civilian's car dashboard) the car's security system "shuts down" for a couple seconds and slams on the breaks nearly causing a crash. I have been driving at 15-20 MPH on a clear street and out of nowhere the car slams on the breaks because it detects someone's radar detector. As you can imagine, this is absolutley terrifying to be driving on a clear street and have the car slam on it's breaks. My heart rate goes up, I have been visibly shaken up. The feeling is as if I got into a car accident-but I didn't it was self-induced by the vehicle. I am worried if someone is driving behind me and is

20240324CrashAIR BAGS

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240324CrashSERVICE BRAKES

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240324CrashUNKNOWN OR OTHER

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240206UNKNOWN OR OTHER

On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the accelerator expecting the vehicle to come to a stop it did not. It continued traveling forward without any accelerator input.

20230806ELECTRICAL SYSTEM

Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

Compare 2023MERCEDES-BENZEQE500 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 MERCEDES-BENZ EQE500 have?
The 2023 MERCEDES-BENZ EQE500 has 6 NHTSA complaints, 3 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What are the most common problems with the 2023 MERCEDES-BENZ EQE500?
The most-complained component for the 2023 MERCEDES-BENZ EQE500 is UNKNOWN OR OTHER with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and AIR BAGS.
Is the 2023 MERCEDES-BENZ EQE500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.