Total Complaints
1 filings
MERCEDES-BENZ EQE350+ · model year
2023 MERCEDES-BENZ EQE350+
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MERCEDES-BENZEQE350+ carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 EQE350+ is service brakes with 2 filings, followed by electrical system (2) and steering (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2023 EQE350+. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 2 |
| ELECTRICAL SYSTEM | 2 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| POWER TRAIN | 1 |
| UNKNOWN OR OTHER | 1 |
Recent Complaints
20240527UNKNOWN OR OTHER
On [XXX] an alert pop up on dash board saying to stop the car. I was driving I [XXX]. When stopped car showed an alert to Tow the car to dealer because a malfunction in the system. Called tow company and went to the dealer. They told me that day that the magnet part that regenerates when brake was broken. After 15 days I called back for an updated then they told me a software update is necessary and will be released on May 2024. On [XXX] dealership contacted me and gave me my car back with no repair or software update installed. There are reports that this car model stops when an error occurs, if they don't fix the software could be an accident. Being software means that could affect at least all the car in this model EQE 350 SUV, or even all the EV form this manufacturer INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20240324POWER TRAIN
Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
20240324ELECTRICAL SYSTEM
Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since I leased the car. Second time has happened in four weeks.
20240217CrashELECTRICAL SYSTEM
THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking at the rear camera to see why it stopped and what was in the path and contemplating whether I should get out and go see in person (as I did not clearly see anything in the rear camera) the car started moving again at what felt like a high-speed, backwards as I was still in reverse. I tried to brake but the brakes did not work. So, I started turning so as not to go directly into the home of the neighbor across the street. I turned sharply enough that the car went diagonally into my next-door neighbor's yard to the left of our home. The car continued to move in reverse and I kept steering to avoid the car hitting my neighbor's home. The car hit and knocked over
20240217CrashSERVICE BRAKES
THIS IS A SUDDEN ACCELATION INCIDENT in reverse with a brake incident. On January 11, 2024 shortly after 12:00 p.m., I was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As I was looking at the rear camera to see why it stopped and what was in the path and contemplating whether I should get out and go see in person (as I did not clearly see anything in the rear camera) the car started moving again at what felt like a high-speed, backwards as I was still in reverse. I tried to brake but the brakes did not work. So, I started turning so as not to go directly into the home of the neighbor across the street. I turned sharply enough that the car went diagonally into my next-door neighbor's yard to the left of our home. The car continued to move in reverse and I kept steering to avoid the car hitting my neighbor's home. The car hit and knocked over
20240213FireELECTRICAL SYSTEM
***THIS IS NOT MY CAR*** My car was in for service at the dealer. The dealer provided this EQE350 as a loaner. The loaner was electric, which exploded in our garage and burned the house down. The dwelling is 100% loss and 90% of contents were lost. We have pictures and videos from ring doorbells showing the combustion, and you can hear the thermal runaway. Please help us. GOOGLE "Mercedes Benz EQE Garage Fire Florida".
20231030SERVICE BRAKES
This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.
20231030STEERING
This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.
Compare 2023MERCEDES-BENZEQE350+ to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 MERCEDES-BENZ EQE350+ have?▼
The 2023 MERCEDES-BENZ EQE350+ has 1 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2023 MERCEDES-BENZ EQE350+?▼
The most-complained component for the 2023 MERCEDES-BENZ EQE350+ is SERVICE BRAKES with 2 complaints. Other frequently reported areas include ELECTRICAL SYSTEM and STEERING.
Is the 2023 MERCEDES-BENZ EQE350+ safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.