Mercedes-Benz EQE 500 · model year

2023 Mercedes-Benz EQE 500

12 NHTSA complaints, 4 crash reports, and 2 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

Complaints
12
Recalls
2

The 2023Mercedes-BenzEQE 500 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

The most frequently selected component label in reports for the 2023 EQE 500 is electrical system with 3 filings, followed by unknown or other (2) and service brakes (2). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 2 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.

NHTSA currently has 15 investigation files overlapping the 2023 EQE 500. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.

12
Complaints
4
Crashes
0
Fires
3
Injuries
0
Deaths
F
PlainCars Safety Score
0/100
2023 Mercedes-Benz EQE 500

PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.

NHTSA Overall Rating N/A
Not rated
NHTSA New Car Assessment Program overall crash-test rating.
Front Crash N/A
Not rated
Frontal barrier crash-test rating.
Side Crash N/A
Not rated
Side barrier and pole crash-test rating.
Rollover Resistance N/A
Not rated
Static stability factor + dynamic rollover test rating.
Rollover Risk N/A
Not reported
NHTSA single-vehicle rollover probability, dynamic test.

Total Complaints

12 filings

Crashes Reported

4 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM3
UNKNOWN OR OTHER2
SERVICE BRAKES2
AIR BAGS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
ENGINE1
POWER TRAIN1
TIRES1

Recalls (2)

24V11500016/02/2024

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles.

23V55500004/08/2023

STRUCTURE:FRAME AND MEMBERS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 AMG EQE, EQE 500, and EQE 350 vehicles. The absorbers in the roof frame may not be secured properly and can detach during window air bag deployment.

Recent Complaints

20250706CrashSERVICE BRAKES

I was in bumper-to-bumper traffic traveling West on Interstate 376 in Pittsburgh, PA. The weather was clear and cool, and the pavement where I was driving was dry. I was proceeding through the Fort Pitt tunnel outbound. Given that traffic was stop and go and moving very slowly, I switched my recouperation setting from “normal” to “strong” to enable one-pedal driving using the paddles on the sides of the steering wheel. Immediately after doing so, traffic was inching forward just West of the Fort Pitt tunnel, starting up Greentree Hill. I saw the truck in front of me starting to move forward so I took my foot off my brake (up to that point it had functioned correctly) and the car started moving forward slowly. When the brake lights of the truck in front of me illuminated, I placed my foot on my brake. The brake pedal depressed but the car brakes did not function. I immediately noted that the brakes had not functioned and as a result I pressed harder with my foot on the b

20250612TIRES

The contact owns a 2023 Mercedes- Benz EQE 500 equipped with Pirelli Tires, Tire Line: P-Zero All Season, Tire Size: 255/40/R20, and DOT Number: 1931H811J. The contact stated while driving at an undisclosed speed over a bump, the tires had either experienced a blow out or blisters. The contact stated that the failure had occurred on all four original tires and had recurred on several of the same replacement tires. The cause of the failures were not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The vehicle failure mileage was approximately 5,000. The tires failure mileage was approximately 5,000.

Mileage: 5,000

20240924ELECTRICAL SYSTEM

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the high

20240924ENGINE

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the high

20240924POWER TRAIN

At 0820 AM on Monday, 23 SEP 24 while traveling South on interstate 95/495 in rush hour traffic the vehicle lost complete power and 3-4 messages appeared in the display. I recall one saying the rear differential is inoperable. I turned on the emergency flashers and was fortunate to allow the car to coast to the highway’s left shoulder without causing an accident. I don’t remember the other warnings as I was preoccupied trying to get the car safely off the highway. I was able to restart the vehicle after allowing it to sit for a minute or two. I have an appointment to have it inspected on Thursday at Mercedes of Annapolis, MD. This is the second time the vehicle has lost power while traveling on the beltway. A recall was eventually issued a few weeks after the first incident. I convinced my wife to purchase this vehicle to replace her 20 year old car thinking it would provide safe, reliable transportation. To the contrary the car has had to be towed twice, has lost power on the high

20240605ELECTRICAL SYSTEM

The contact owns a 2023 Mercedes-Benz EQE500. The contact stated that while driving approximately 45 MPH, the vehicle lost propulsion and stalled. Moments later, the contact was able to restart the vehicle and continued driving. The next day the vehicle was driven to the local dealer who determined that the failure was related to NHTSA Campaign Number: 24V372000 (Electrical System); but the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,500.

Mileage: 2,500

20240421FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

There have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if the safety system senses a police radar system a car may have installed (like an old school one on a civilian's car dashboard) the car's security system "shuts down" for a couple seconds and slams on the breaks nearly causing a crash. I have been driving at 15-20 MPH on a clear street and out of nowhere the car slams on the breaks because it detects someone's radar detector. As you can imagine, this is absolutley terrifying to be driving on a clear street and have the car slam on it's breaks. My heart rate goes up, I have been visibly shaken up. The feeling is as if I got into a car accident-but I didn't it was self-induced by the vehicle. I am worried if someone is driving behind me and is

20240324CrashAIR BAGS

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240324CrashSERVICE BRAKES

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240324CrashUNKNOWN OR OTHER

On [XXX] my wife was driving to a place of business here in Las Vegas, NV at approximately [XXX]. She proceeded to pull into a parking spot with her foot on the brake pulling up to the parking block. She never took her foot off the brake preparing to stop once she reached the parking block. Once she reached the parking block she applied the brakes firmly to bring the car to a stop, however, the car took off at a high rate of speed. The car then jumped over the parking block onto the sidewalk my wife continued to apply the brakes but they did not work the car tires kept spinning and eventually caused her to hit the wall of the building. At the time of the incident no warning lights came on the dash because everything went blank, no airbag deployed, no messages came on the car nor did it send any messages to me alerting me that my vehicle was involved in a accident. Due to this vehicle malfunctioning my wife has suffered a concussion, bruises to her breast and chest area and she also has

20240206UNKNOWN OR OTHER

On 01/12/2024 the driver profile on my vehicle was remotely wiped with no authorization. This profile has settings for multiple automated driver functions including a creep function that I have always left off (On is the default). Once the driver profile was wiped, when I lifted my foot off the accelerator expecting the vehicle to come to a stop it did not. It continued traveling forward without any accelerator input.

20230806ELECTRICAL SYSTEM

Electrical interference with USB audio. There are loose connections that travel on the headliner all the way to the back of the car rear top speakers. Audio source suddenly gets disconnected and make a huge buzzing sound on the rear left speaker mounted to headliner. A potential fire hazard.

Compare 2023Mercedes-BenzEQE 500 to Similar Vehicles

NHTSA Investigations

View all investigations

Vehicle Safety Guides

Frequently Asked Questions

How many complaints does the 2023 Mercedes-Benz EQE 500 have?▼
The 2023 Mercedes-Benz EQE 500 has 12 NHTSA complaints, 4 crashes, 0 fires, 3 injuries, and 0 deaths reported.
Are there any recalls for the 2023 Mercedes-Benz EQE 500?▼
Yes, the 2023 Mercedes-Benz EQE 500 has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 Mercedes-Benz EQE 500?▼
The most-complained component for the 2023 Mercedes-Benz EQE 500 is ELECTRICAL SYSTEM with 3 complaints. Other frequently reported areas include UNKNOWN OR OTHER and SERVICE BRAKES.
Is the 2023 Mercedes-Benz EQE 500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.

Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 Mercedes-Benz EQE 500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.