MERCEDES-BENZ EQE 350+ · model year

2023 MERCEDES-BENZ EQE 350+

6 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023MERCEDES-BENZEQE 350+ carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 EQE 350+ is service brakes with 2 filings, followed by vehicle speed control (1) and air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2023 EQE 350+. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

6
Complaints
3
Crashes
0
Fires
3
Injuries
0
Deaths

Total Complaints

6 filings

Crashes Reported

3 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SERVICE BRAKES2
VEHICLE SPEED CONTROL1
AIR BAGS1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1
FORWARD COLLISION AVOIDANCE: WARNINGS1

Recalls (2)

25V15000007/03/2025

WHEELS:RIM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 4MATIC and EQE 350+ vehicles. The rim inserts may detach from the wheels while driving.

25V36600005/06/2025

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing.

Recent Complaints

20260126CrashAIR BAGS

Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering intervention or collision warnings were provided during the pre-crash phase. GUARD 360: Collision detection monitoring failed to log the event. Safety Risk: The failure of the airbags to deploy during a high-energy impact represents a catastrophic failure of safety systems mandated by FMVSS 208 and directly increased the risk of occupant injury. Warning Symptoms: The dashboard was clear of all safety faults. No SRS or restraint system warning lights

20260126CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering intervention or collision warnings were provided during the pre-crash phase. GUARD 360: Collision detection monitoring failed to log the event. Safety Risk: The failure of the airbags to deploy during a high-energy impact represents a catastrophic failure of safety systems mandated by FMVSS 208 and directly increased the risk of occupant injury. Warning Symptoms: The dashboard was clear of all safety faults. No SRS or restraint system warning lights

20260126CrashFORWARD COLLISION AVOIDANCE: WARNINGS

Description of Incident: On January 19, 2026, this vehicle was involved in a severe frontal collision. Despite significant structural damage resulting in a total loss (GEICO Claim: 0445628610101151), multiple critical safety systems failed to activate. Specific System Failures: SRS (Airbags): None of the 10 airbags deployed despite a high-energy impact that met deployment thresholds. Active Brake Assist: The system failed to monitor traffic or apply autonomous braking to reduce impact severity. Steering/Stability Assist: No steering intervention or collision warnings were provided during the pre-crash phase. GUARD 360: Collision detection monitoring failed to log the event. Safety Risk: The failure of the airbags to deploy during a high-energy impact represents a catastrophic failure of safety systems mandated by FMVSS 208 and directly increased the risk of occupant injury. Warning Symptoms: The dashboard was clear of all safety faults. No SRS or restraint system warning lights

20251126SERVICE BRAKES

My Mercedes-Benz EQE has an intermittent but dangerous brake failure. When braking lightly and then needing to brake harder, the brake pedal becomes soft and fades, sinking further with almost no increase in braking power. The vehicle continues moving forward even when pressing the pedal harder. I must quickly release the pedal and press it again to regain braking. This creates a serious risk of crashing, especially at low speeds or in traffic. The issue is happening more frequently. Mercedes-Benz of Encino told me “everything is good,” but the issue continues. Another dealership (Mercedes Keys European) refused to even inspect the vehicle. A loaner EQE I drove for several days did NOT have this issue, confirming my vehicle’s braking system is not normal. This is a major safety defect, and I am requesting NHTSA to investigate.

20241014SERVICE BRAKES

September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the dealership from Friday Sept 13th until around Oct 9th. They finished their testing and sent the info to corporate Mercedes on Wed Sept. 18th. I finally heard back from Mercedes corporate on Oct 3rd, 2024. They said that they didn't find any malfunctions. During this waiting period I was pressured by the Mercedes dealership to file an Insurance Claim. I said I wasn't filing a claim until I heard back from Mercedes Corporate. There have been sever

20241014VEHICLE SPEED CONTROL

September 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the dealership from Friday Sept 13th until around Oct 9th. They finished their testing and sent the info to corporate Mercedes on Wed Sept. 18th. I finally heard back from Mercedes corporate on Oct 3rd, 2024. They said that they didn't find any malfunctions. During this waiting period I was pressured by the Mercedes dealership to file an Insurance Claim. I said I wasn't filing a claim until I heard back from Mercedes Corporate. There have been sever

Compare 2023MERCEDES-BENZEQE 350+ to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 MERCEDES-BENZ EQE 350+ have?
The 2023 MERCEDES-BENZ EQE 350+ has 6 NHTSA complaints, 3 crashes, 0 fires, 3 injuries, and 0 deaths reported.
Are there any recalls for the 2023 MERCEDES-BENZ EQE 350+?
Yes, the 2023 MERCEDES-BENZ EQE 350+ has 2 recall(s). The most common affected component is WHEELS:RIM. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 MERCEDES-BENZ EQE 350+?
The most-complained component for the 2023 MERCEDES-BENZ EQE 350+ is SERVICE BRAKES with 2 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and AIR BAGS.
Is the 2023 MERCEDES-BENZ EQE 350+ safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.