Total Complaints
6 filings
MERCEDES-BENZ EQB 300 4MATIC · model year
2024 MERCEDES-BENZ EQB 300 4MATIC
6 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2024MERCEDES-BENZEQB 300 4MATIC carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 EQB 300 4MATIC is electrical system with 2 filings, followed by unknown or other (2) and service brakes (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2024 EQB 300 4MATIC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
6
Complaints
3
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| UNKNOWN OR OTHER | 2 |
| SERVICE BRAKES | 1 |
| VEHICLE SPEED CONTROL | 1 |
Recalls (2)
25V05000007/02/2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
26V07300006/02/2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Recent Complaints
20260217UNKNOWN OR OTHER
Although I have not experienced safety issues myself, this exact model+year combination has been recalled more than once: 2024 Mercedes EQB 300 4matic, and when I searched by my VIN it shows recall. Iâm very concerned if my car is mistakenly not included - what if it has battery issue/fire risk but I am not aware? This poses huge safety risk on day to day driving. I request an investigation on this particular VIN and reasons of why it is not in the recall list despite all infos match.
20251117CrashSERVICE BRAKES
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20251117CrashELECTRICAL SYSTEM
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20251117CrashVEHICLE SPEED CONTROL
On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
20250209ELECTRICAL SYSTEM
For two months my EQB has been signaling high voltage when I charge it also now Iâm having a problem connecting the plug to charge my car it shows red light has faulty itâs at the shop for a week now and I havenât gotten updates about my car the cameras as well are turning black not working.
20250209UNKNOWN OR OTHER
For two months my EQB has been signaling high voltage when I charge it also now Iâm having a problem connecting the plug to charge my car it shows red light has faulty itâs at the shop for a week now and I havenât gotten updates about my car the cameras as well are turning black not working.
Compare 2024MERCEDES-BENZEQB 300 4MATIC to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2024 MERCEDES-BENZ EQB 300 4MATIC have?▼
The 2024 MERCEDES-BENZ EQB 300 4MATIC has 6 NHTSA complaints, 3 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2024 MERCEDES-BENZ EQB 300 4MATIC?▼
Yes, the 2024 MERCEDES-BENZ EQB 300 4MATIC has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2024 MERCEDES-BENZ EQB 300 4MATIC?▼
The most-complained component for the 2024 MERCEDES-BENZ EQB 300 4MATIC is ELECTRICAL SYSTEM with 2 complaints. Other frequently reported areas include UNKNOWN OR OTHER and SERVICE BRAKES.
Is the 2024 MERCEDES-BENZ EQB 300 4MATIC safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.