Total Complaints
22 filings
MERCEDES-BENZ E550 · model year
22 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013MERCEDES-BENZE550 carries 22 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 E550 is air bags with 8 filings, followed by service brakes (3) and structure:body (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2013 E550. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
22 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 8 |
| SERVICE BRAKES | 3 |
| STRUCTURE:BODY | 3 |
| SUSPENSION | 3 |
| WHEELS | 1 |
| ENGINE | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
The contact owns a 2013 Mercedes-Benz E550. The contact stated while driving approximately 35 MPH and depressing the vehicle brake pedal, the vehicle failed to immediately stop. During the failure, the "Forward Collision Avoidance" feature had malfunctioned. The contact stated that the failure had occurred on two separate occasions. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted regarding the failure. The failure mileage was 20,800.
Mileage: 20,800
While under a hard stop the vehicleâs rear end started to swing back and forth suddenly causing loss of control of the vehicle. Mercedes Benz diagnosed the problem as a rusted through subframe which theyâve said is a âknown issueâ and extended the warranty on the part. The part is unavailable and thereâs no ETA from Mercedes which means that the vehicle is unsafe to drive and cannot be repaired.
While under a hard stop the vehicleâs rear end started to swing back and forth suddenly causing loss of control of the vehicle. Mercedes Benz diagnosed the problem as a rusted through subframe which theyâve said is a âknown issueâ and extended the warranty on the part. The part is unavailable and thereâs no ETA from Mercedes which means that the vehicle is unsafe to drive and cannot be repaired.
The contact owns a 2013 Mercedes-Benz E550. The contact stated that upon taking the vehicle to the dealer for servicing, the dealer diagnosed that oil had leaked from the cam adjusters to the wiring harness and had reached the ECU. The dealer replaced the camshaft position sensors, the camshaft solenoid and the ECU. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
Mileage: 89,000
The contact owns a 2013 Mercedes-Benz E550. The contact stated that upon taking the vehicle to the dealer for servicing, the dealer diagnosed that oil had leaked from the cam adjusters to the wiring harness and had reached the ECU. The dealer replaced the camshaft position sensors, the camshaft solenoid and the ECU. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
Mileage: 89,000
Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations
Mileage: 92,000
Rear frame and brake line damage due to rust and corrosion Problems identified by euro Motorcars Devon (car dealer) Car will not pass safety inspection Outside manufacturer warranty considerations Outside extended warranty considerations
Mileage: 92,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2013 E550 ##
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES- BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A FAILURE WAS NOT EXPERIENCED. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER (MERCEDES BENZ OF SARASOTA, 4754 CLARK RD, SARASOTA, FL) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ E550C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OKLAHOMA CITY (14240 BROADWAY EXTENSION HWY, EDMOND, OK 73013, (405) 236-1224) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. MERCEDES-BENZ OF WALNUT CREEK (1301 PARKSIDE DR, WALNUT CREEK, CA 94596) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAMARA RECALL. I LEARNED TODAY THAT MB SENT NOTICES SUPPOSEDLY IN FEBRUARY OF 2018 ABOUT CARS THAT WERE NOW OR EVER HAVE BEEN IN THE STATE OF GEORGIA. MINE WAS SOLD IN ATLANTA. I BOUGHT IT AS A CERTIFIED PREOWNED IN 2014. I HAVE RECEIVED NO NOTICES. I ALSO OWNED A 2011 ML 350 BLUETEC THAT I BOUGHT NEW IN DEC 2010. I HAVE PERIODICALLY RECEIVED NOTICES ON THAT CAR FOR SEVERAL YEARS NOW, BUT STILL NO ACTION EITHER. WHAT IS UP? THEY KNOW WE OWN IT. WE ALWAYS SERVICE IT AT A MB DEALER.
Mileage: 24,000
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL JUNE 30, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" THE REPAIR PARTS ARE NOT AVALIABLE TO CORRECT OR REPAIR THE PROBLEM. THIS IS THE PASSENGER SIDE AIR BAG, WHAT AM I TO DO.
1- NEW COMPLETE BRAKE JOBS DONE BY MERCEDES DEALER BUT THE SHUDDER ALWAYS THERE. TOOK THEM TO MERCEDES DEALER AGAIN FOR INSPECTION AND PAID $90.00 PLUS. NOTHING WRONG BUT THE SHUDDER IS STILL THERE. 2- REAR SUSPENSION KEEP DROPPING OVERNIGHT PARK IN A GARAGE.
Mileage: 70,000
1- NEW COMPLETE BRAKE JOBS DONE BY MERCEDES DEALER BUT THE SHUDDER ALWAYS THERE. TOOK THEM TO MERCEDES DEALER AGAIN FOR INSPECTION AND PAID $90.00 PLUS. NOTHING WRONG BUT THE SHUDDER IS STILL THERE. 2- REAR SUSPENSION KEEP DROPPING OVERNIGHT PARK IN A GARAGE.
Mileage: 70,000
FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM.
Mileage: 60
FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM.
Mileage: 60
FROM THE FIRST DAY THE CAR WAS DELIVERED, THE ENGINE HAD SEVERAL SERIOUS ENGINE MISS-FIRES WHERE IT WOULD NOT RUN ON ALL OF ITS CYLINDERS. DISABLING THE VEHICLE. THE DEALER WOULD RE-FLASH THE COMPUTER. FROM THE FIRST DAY THE CAR WAS DELIVERED, THE BODY FELL APART, REQUIRING A SPECIALIST FROM GERMANY TO RE-WELD AND REINFORCE THE BODY AROUND THE LEFT REAR SUSPENSION MOUNT. I HAVE THE WORK ORDERS, BUT THEY HAVE PERSONAL INFORMATION ON THEM, PREVENTING ME FROM UPLOADING THEM.
Mileage: 60
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.