2015 MERCEDES-BENZ E400

The sub frame of this car is being replaced under a warranty extension due to severe rusting and separation creating an extremely unsafe driving condition. It was determined during inspection the rear brake lines were also corroded. This is also due to environmental exposure and substandard materials of construction. Many E classes of the W212 and prior have this concern but Mercedes is not covering the brake lines as part of this warranty. In fact they are charging up to $4000 to replace with the subframe already removed!! This is highly concerning as this is a safety concern that must be covered.

The contact owns a 2015 Mercedes-Benz E400. The contact stated that while the vehicle was parked, the steering wheel material was peeling off. Additionally, the driver’s and passenger’s side window buttons were peeling. The contact stated that the dashboard was bubbling. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 76,000.

Mileage: 76,000

Went on a 2000 miles road trip and my blind spot monitoring systems and then my turn signals stopped working.

Went on a 2000 miles road trip and my blind spot monitoring systems and then my turn signals stopped working.

Purchased new 2015 MB e400 in 12/2014 MB issued a bulliten in 12/15 (1 year later) indicating that the engines may experience a problem with the timing belt harness which may cause engine failure. We have the exact same issue now at 69k miles and MB refuses to acknowledge the issue claiming i need a new engine. I cannot use the car for fear of engine failure which may cause death or serious injury

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED MERCEDES-BENZ OF GRAPEVINE (1300 TEXAN TRAIL, GRAPEVINE, TX 76051, (817) 310-9748) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO DEALER TO GET DIAGNOSED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. IN FEBRUARY OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER SIDE AIR BAG. RALLYE MOTORS (1600 NORTHERN BLVD, ROSLYN, NY 11576, (516) 625-1000) STATED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF EDISON (LOCATED AT 910 US-1, EDISON, NJ 08817, (732) 549-6600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE IN MAY OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ E400A. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ E400. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WILMINGTON, 3801 LANCASTER PIKE, WILMINGTON, DE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

COLLISION AVOIDANCE SYSTEM (PRESAFE PLUS) FAILED TO WARN (AS ADVERTISED BY MBUSA) OF AN IMMINENT REAR END COLLISION ON AN EXPRESSWAY. THE SYSTEM IS SUPPOSED TO PROVIDE AN AUDIBLE WARNING SIGNAL BASED ON THE RATE OF CHANGE OF THE CLOSING DISTANCE BETWEEN MB AND A VEHICLE IN FRONT. MOREOVER, IF THE DRIVER IGNORES THE WARNING SIGNAL, THE MB IS SUPPOSED TO APPLY BRAKES AUTOMATICALLY. NEITHER OF THESE TWO EVENTS TOOK PLACE, RESULTING IN A REAR END COLLISION. THE HIGHWAY BEFORE AND AT THE POINT OF COLLISION WAS STRAIGHT WITH NO CURVES. AFTER COLLISION DAMAGE REPAIR BY AN MB DEALERSHIP AND ASSURANCE FROM THE DEALER THAT THE SAFETY SYSTEMS WERE OPERATIONAL, I TESTED THE VEHICLE MULTIPLE TIMES BY DRIVING THE MB INTO A VARIETY OF LARGE BOXES THE FRONTS OF WHICH WERE COVERED WITH METALLIC FOIL. ALL TESTS FAILED TO PROVIDE BOTH AN AUDIBLE WARNING AS WELL AS AUTOMATIC BRAKING (SEE WWW.YOUTUBE.COM/WATCH?V=6_D9A_AXAV4 FOR ONE EXAMPLE OF TEST). MBUSA ADVERTISING IN 2015 TOUTED THESE SAFETY FE

Mileage: 15,000

TAKATA RECALL

TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE.

TAKATA RECALL #17V627, I WAS NOTIFIED OF THE RECALL BUT UNABLE TO GET THE DEFECTIVE PARTS REPLACED AS THE DEALER REPORTED THAT REPLACEMENT PARTS ARE STILL NOT AVAILABLE.

NOT MADE AWARE OF STEERING WHEEL CLOCK SPRING RECALL BY MANUFACTURER. ISSUE APPARENTLY STILL UNRESOLVED.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Mileage: 1,500

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ E400. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WAS EQUIPPED WITH A DISTRONIC DEVICE THAT ALLOWED THE CONTACT TO STOP THE VEHICLE IN THE EVENT OF A CRASH. THE CONTACT STATED THAT THE DEVICE FAILED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND THE PASSENGER SUSTAINED MINOR INJURIES, WHICH REQUIRED THE CONTACT TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

Mileage: 1,500