2016 MERCEDES-BENZ E350

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350

ENGINE AND ENGINE COOLING:ENGINE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cabl

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models

Fuel odor is very apparent (while idle) but difficult to identify location. Same models seem to have recalls for fuel injectors/rails but not this specific VIN. I believe the issue might be of similar recall. I will have the car diagnosed soon.

The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound coming through the windshield while driving. The vehicle was taken to Dunaway Glass Repair Company, where the windshield was being replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline for the VIN to be added to a recall for potential reimbursement. The failure mileage was approximately 140,000.

Mileage: 140,000

The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound coming through the windshield while driving. The vehicle was taken to Dunaway Glass Repair Company, where the windshield was being replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline for the VIN to be added to a recall for potential reimbursement. The failure mileage was approximately 140,000.

Mileage: 140,000

Since May 2024, I had taken my car in for repairs at 3 different shops for same exact issue diagnosed as leak from air intake system. It has been repaired 7 times since it first occurred in May 2024, and unfortunately it is still not resolved. This is a potential danger to the driver because all of a sudden there will be loud noise from the engine, car will start misfiring and slow down the speed. The previous 3 attempts of repair were made at Mercedes Benz of West Covina. The car is non drivable at the moment.

Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and down randomly until it eventually stayed at 0 physically and digitally as I was going 55-60 MPH • *Check Engine light ON • *Red ‘Brake’ light ON • *ABS failed • *Distance sensors failed • *Stability control failed • *Electronic braking system failed • *Power steering failed • *Cruise control failed • *Mercedes PRE-SAFE failed • *Blind Spot Assist failed • *Lane Keeping Assist failed • *Adaptive Highbeam Assist failed • *Mileage was not displaying on the dash • Car would not shut off as I pushed the off button when I managed to eventually stop • *Climate temperature sensor reaching temps of 127 degrees Fahrenheit. Q2: I lost control of the vehicle whil

Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and down randomly until it eventually stayed at 0 physically and digitally as I was going 55-60 MPH • *Check Engine light ON • *Red ‘Brake’ light ON • *ABS failed • *Distance sensors failed • *Stability control failed • *Electronic braking system failed • *Power steering failed • *Cruise control failed • *Mercedes PRE-SAFE failed • *Blind Spot Assist failed • *Lane Keeping Assist failed • *Adaptive Highbeam Assist failed • *Mileage was not displaying on the dash • Car would not shut off as I pushed the off button when I managed to eventually stop • *Climate temperature sensor reaching temps of 127 degrees Fahrenheit. Q2: I lost control of the vehicle whil

Q1: Yes, it is available for inspection upon request. The instrument cluster showed some messages* randomly appearing/beeping on and off but there were other issues present: • Acceleration not possible in drive • At one point transmission would not shift from gear 3 • *Speedometer would go up and down randomly until it eventually stayed at 0 physically and digitally as I was going 55-60 MPH • *Check Engine light ON • *Red ‘Brake’ light ON • *ABS failed • *Distance sensors failed • *Stability control failed • *Electronic braking system failed • *Power steering failed • *Cruise control failed • *Mercedes PRE-SAFE failed • *Blind Spot Assist failed • *Lane Keeping Assist failed • *Adaptive Highbeam Assist failed • *Mileage was not displaying on the dash • Car would not shut off as I pushed the off button when I managed to eventually stop • *Climate temperature sensor reaching temps of 127 degrees Fahrenheit. Q2: I lost control of the vehicle whil

The fuel pump assembly Seals leaked fuel into my vehicle and saturated the interior of my car

I believe there is faulty wiring in the door speaker front passenger side. It causes crackling and humming. It lessens some when you turn ECO off. Concerned it could ignite a fire. Once told by dealer it’s caused by rain going into the door. Next time told that just to look at the problem would be around $600 because it has steel doors??

Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. MBUSA failed to notify me of safety defect. Vehicle was purchased from MB of Arlington, VA in 4/2019 however dealership sold vehicle that is dangerous to drive. The vehicle also has additional safety defects such as a passenger tail light that does not work, and a license plate light not functioning. Dealership wants an additional $1500 to replace these (2) lights. Vehicle has low mileage at 60,000 and was purchased with 35,000 under MB CPO program. I am very disappointed in Mercedes Benz and have never had so many quality and safety issues with any of my prior E-Classes before. I contacted MBUSA and opened up a Executive Care Escalations Case [XXX

Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. MBUSA failed to notify me of safety defect. Vehicle was purchased from MB of Arlington, VA in 4/2019 however dealership sold vehicle that is dangerous to drive. The vehicle also has additional safety defects such as a passenger tail light that does not work, and a license plate light not functioning. Dealership wants an additional $1500 to replace these (2) lights. Vehicle has low mileage at 60,000 and was purchased with 35,000 under MB CPO program. I am very disappointed in Mercedes Benz and have never had so many quality and safety issues with any of my prior E-Classes before. I contacted MBUSA and opened up a Executive Care Escalations Case [XXX

Dealership stated on 6/4/24 extensive rust and perforations on rear vehicle sub frame that can cause risk to driver of accident or injury. MBUSA is offering to replace sub frame part # 212 350 38 05. However dealership advised MBUSA is not offering to replace corroded brake lines or brake fluid exchange, and would need to come out of pocket. MBUSA failed to notify me of safety defect. Vehicle was purchased from MB of Arlington, VA in 4/2019 however dealership sold vehicle that is dangerous to drive. The vehicle also has additional safety defects such as a passenger tail light that does not work, and a license plate light not functioning. Dealership wants an additional $1500 to replace these (2) lights. Vehicle has low mileage at 60,000 and was purchased with 35,000 under MB CPO program. I am very disappointed in Mercedes Benz and have never had so many quality and safety issues with any of my prior E-Classes before. I contacted MBUSA and opened up a Executive Care Escalations Case [XXX

Recently (April 2024) we've noticed water drops forming on the inside of the vehicle along the top of the front windshield after a rain. Pushing outward along the top inside of the windshield glass indicates some movement of the glass. This applies all along the top inside of the windshield and not just one spot or area. So far, we have only observed water drops and have not observed any water pooling or puddling yet. We have not yet contacted a dealer; however we have conducted online research that strongly suggests that the windshield urethane adhesive seal is failing. Additional online information suggests that Mercedes had identified windshield urethane adhesive seal batch issues with certain 2016 E350 models. There have been no warning lamps or indicators from the vehicle. We have not observed any vehicle performance issues other than hearing a slight general whistling sound while driving at highway speeds above 55 mph, but that has been unchanged for years so it is likely n

We have been getting water in the front passenger compartment below the door area, after rain. We took it to our mechanic, who determined that the windshield integrity has been compromised along the top area in front of the passenger dash. Apparently the seal has separated, allowing water to enter the vehicle. Our mechanic stated that the safety of the vehicle has been compromised and the windshield needs to be removed and re-glued. We are currently waiting for an appointment with a glass specialist to have this repaired, as there does not seem to be a recall listed. Several months ago we had the drain(s) cleared and thought this would solve the problem, but it did not.

I received a letter from Mercedes-Benz USA LLC located at 1 Mercedes-Benz drive Sandy springs Georgia 30328 phone number 800-367-6372. This letter advised me of the extension of warranty coverage on the rear subframe of my vehicle to 20 years with unlimited mileage cover. I call my local Mercedes dealership where I purchased the vehicle to inquire about the severity of this problem. I specifically inquired as to whether this presented a safety concern or not. I was advised that the rear sub frame is the mechanism that holds the rear end of the car to the frame which if deteriorated enough would cause the rear end to separate from the frame resulting in problems with maneuvering the vehicle. Once I was advised of this I requested an appointment to go in and have the rear sub frame inspected to see exactly where the deterioration stands on this vehicle. In my opinion this is a definite safety concern and should have been classified as a recall rather than just a warranty extension. I was

The contact owns a 2016 Mercedes-Benz E350. The contact stated that while the vehicle was parked and shut off inside the garage, there was an abnormally strong fuel odor detected. The vehicle was taken to the dealer, where it was diagnosed with a cracked fuel filter that needed to be replaced. The vehicle was then taken to an independent mechanic, who replaced the fuel filter. The manufacturer was not made aware of the failure. The failure mileage was 48,000.

Mileage: 48,000

I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.

I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.

I was driving my husband's 2016 E350 at 45 mph when the car accelerated. I attempted to control the speed by braking but the brake did not respond well. The steering wheel was also loose. The car sped up and turned left to the opposite side of the road, crossed the two lanes and hit the fence followed by a tree. The car was totaled, and the tree broke down at its branches. I survived the crush with two fractures on my back and on my left thumb.

The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking from the front driver’s side windshield. The contact also stated that several months later, she became aware that the front passenger’s side windshield was leaking. An undisclosed dealer was notified of the failure and the contact was provided an estimate for the repair, but no further assistance was provided. The vehicle was then taken to a collision center where it was diagnosed that the windshield bonding had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure and the contact was referred to the dealer. The contact was then referred to the NHTSA Hotline. The failure mileage was approximately 39,000.

Mileage: 39,000