2014 MERCEDES-BENZ E350

360 complaints filed with NHTSA.

360
Complaints
19
Crashes
15
Fires
13
Injuries
0
Deaths

Complaints by Component

ComponentCount
AIR BAGS48
SERVICE BRAKES43
ELECTRICAL SYSTEM37
SUSPENSION27
UNKNOWN OR OTHER26
STEERING25
FUEL/PROPULSION SYSTEM21
ENGINE19
POWER TRAIN14
STRUCTURE:BODY14
WHEELS11
FUEL SYSTEM, GASOLINE11
SEATS8
TIRES7
VEHICLE SPEED CONTROL6

Recalls (8)

15V79200024/11/2015

FUEL SYSTEM, GASOLINE:DELIVERY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2014 E350 and E350 4Matic sedans manufactured June 4, 2014, to July 9, 2014. The affected vehicles were built with a fuel feed line that has a single flare fitting instead of a double flare fitting.

16V89900014/12/2016

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The a

17V17700014/03/2017

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350

21V63800013/08/2021

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

15V08800013/02/2015

STRUCTURE:BODY:HOOD

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 E350 Sedan, E350 4Matic Sedan, E350 4Matic Station Wagon, E400 Hybrid Sedan, CLS 550 CGI, and CLS550 4Matic, 2013-2014 E550 4Matic Sedan, 2013 E63 Sedan, E63 Station Wagon and CLS63, 2014-2015 CLS63 4Matic, E63 4Matic Sedan, E

19V01000009/01/2019

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic

17V62700006/10/2017

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe

19V78700001/11/2019

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models

Recent Complaints

20250731FireELECTRICAL SYSTEM

I've had the car for 3 years and its all stock. It has 38,500 miles and today out of no where the driver side speaker in the door started making a crackling and popping noise. Smoke started coming from the speaker and filled the cabin. I quickly pulled over and turned off the car, because the smell of plastic burning was horrible. I was immediately alarmed by this and let the car cool down. I started driving again and it started again crackling and alot of smoke coming from the speaker. I called

20241230FireELECTRICAL SYSTEM

While driving in stop and go traffic I heard a loud popping noise from the dash area and smoke started filling the cabin. I called a DC area dealer service dept and was told to exit the DC beltway and un plug the audio amplifier in the trunk left access door That stopped the popping noise and the smoke .

20240522FireELECTRICAL SYSTEM

While driving in traffic there were loud popping and crackling sounds from the rear speakers. Then smoke appeared and an acrid burning smell. The smoke and loud sounds continued after I pulled over and turned the key off. I removed the fuses for the sound system and it remains inoperable. I went home and searched for this problem on the web and discovered that it is a common problem on 2014 Mercedes E350's. Despite this being cited as a common problem by owners, there is no recall. I called

20240111CrashSTRUCTURE:BODY

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say an

20240111CrashSTEERING

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say an

20240111CrashSUSPENSION

On 11/24/23 Mercedes Benz had replaced my subframe which was part of a safety recall. When I arrived home after picking up my vehicle, there was a loud bang from under the vehicle. I immediately called the service department and told them about what happened and also complained that the steering wheel was cocked to the left and pulling in that direction. My service advisor John advised me to bring it back the next day which I did. They never told me what caused the loud bang, but they did say an

20220920CrashFireELECTRICAL SYSTEM

There have been three events, all the same. Each time a speaker in a door, while driving, has began to squeal, sputter and the smoke. The first occurred while sitting inside a car wash, with the windows up, obviously. I was able to open the window, drenching myself, but venting the acrid electrical smoke. The second was while driving home from a medical clinic. The third was while driving on the interstate, traveling from my mothers funeral in California to Wisconsin It was 2am, just outs

20220801FireELECTRICAL SYSTEM

This car has an electrical problem related to the Radio Amplifier and Speakers. many stories on the net of burning wire speakers and amplifier related to this. i will attach link, my story same as all the rest. I have disconnected after wife complained of smell of electrical fire and smoke from speakers. our car hs Apc 56,000 miles now. https://www.carcomplaints.com/Mercedes-Benz/E350/2014/electrical/electrical_system.shtml Control Module - Mercedes-Benz TYP: Sirius – SDAR HW: 212 870 57 8

20220801FireUNKNOWN OR OTHER

This car has an electrical problem related to the Radio Amplifier and Speakers. many stories on the net of burning wire speakers and amplifier related to this. i will attach link, my story same as all the rest. I have disconnected after wife complained of smell of electrical fire and smoke from speakers. our car hs Apc 56,000 miles now. https://www.carcomplaints.com/Mercedes-Benz/E350/2014/electrical/electrical_system.shtml Control Module - Mercedes-Benz TYP: Sirius – SDAR HW: 212 870 57 8

20220706CrashPOWER TRAIN

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to M

Mileage: 59,000

20220706CrashSTEERING

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to M

Mileage: 59,000

20220706CrashSUSPENSION

Have purchased a 2014 mercedes E350 59k miles. This vehicle has an issue as so do many Mercedes with their rear subframes rotted out at the control arm bracket which causes the rear link/thrust arm to detach from the subframe/axle carrier and posses a danger when breaking due to the rear spindle assembly flexing throwing the wheels out of alignment and could be at risk for a car crack. This vehicle has already been in a minor crash as a result of this issue. I personally have not brought it to M

Mileage: 59,000

20210313FireELECTRICAL SYSTEM

BURNING SMELL INSIDE THE CAR AND STATIC/CRACKLINGS NOISE FROM THE SPEAKER SYSTEM. NOISE CONTINUED WITH ENGINE OFF AS WELL AS ENGINE ON. SPEAKERS STARTED POPPING WITH SOUND LIKE GUNFIRE. SMELLED LIKE ELECTRICAL FIRE WAS HAPPENING. THEN ALL OF A SUDDEN HUGE AMOUNTS OF SMOKE BEGAN TO FILL THE BACK INSIDE OF CAR AROUND THE BACK DOOR PASSENGER SIDE AS I SAT IN THE CAR. CAR WAS IN PARKED POSITION AT THIS MOMENT N ENGINE WAS RUNNING N RADIO ON. I TURNED OFF CAR AND STREAM N JUMPED OUT OF CAR WAS EXTREM

Mileage: 59,000

20200930FireUNKNOWN OR OTHER

AFTER DRIVING FOR 1 HOUR, BACK SEAT SHELF SPEAKER MADE A LOUD POPPING AND HUMMING NOISE AND EMITTED A STRONG BURNING SMELL. TRUNK OPENED AND CONFIRMED SMOKE COMING FROM REAR AMPLIFIER, STRONG SMELL OF PLASTIC MELTING AND SPEAKERS WERE TOO HOT TO TOUCH. DISCONNECTED AMPLIFIER FROM BATTERY AND TOOK VEHICLE TO DEALER WHO CONFIRMED. DEALER RE-HOOKED AMPLIFIER TO BATTERY, CONFIRMED THAT AMPLIFIER WAS INDEED SMOKING AND SPEAKERS WOULD NEED REPLACING AS WELL. VEHICLE ONLY HAS 57,750 MILES AND IS OUT OF

Mileage: 57,750

20200924FireENGINE

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ E-350. THE CONTACT STATED THAT THERE WERE HIGH TEMPERATURE EMISSION FUMES COMING INTO THE ENGINE AND PASSENGER COMPARTMENTS. A MISSING BOLT THAT HOLDS THE EMISSIONS PORTIONS THAT ROUTS THE EMISSION FUMES OUT OF THE VEHICLE. THE ENGINE COMPARTMENT NOW HAD DAMAGE OF BURNED INSTALLATION, MELTED ELECTRICAL WIRING AND COMPONENTS AND THE FIRE WALL ALL HAVING TO BE REPLACED. THE DEALER (MERCEDES-BENZ OF WEST HOUSTON 1025 HIGHWAY 6 N, HOUSTON, TX 77079 (281) 492

Mileage: 84,579

20200521CrashUNKNOWN OR OTHER

I WAS EASING INTO MY GARAGE AND SUDDENLY THE CAR ACCELERATED AND THE BRAKES WOULD NOT WORK. *TR

20190613FireELECTRICAL SYSTEM

THE VEHICLE WAS IN TRANSIT ON THE HIGHWAY AT CRUISING SPEEDS WHEN SUDDENLY THE RIGHT REAR SPEAKER BEGAN TO MAKE NOISES THAT SOUNDED LIKE A RATTLING OR CRACKLING. PREVIOUSLY, THE CAR HAD BEEN MAKING SIMILAR CRACKLING NOISES FROM THE FRONT DASHBOARD, HOWEVER UPON THE SPREAD OF THIS NOISE TO THE RIGHT REAR SPEAKER, THE CAR SOON FILLED WITH THE SMELL OF BURNING RUBBER AND SMOKE. AS THE SMELL PROGRESSED, I PULLED OVER IN FEAR OF A POTENTIAL FIRE AND HAD THE VEHICLE TOWED AFTER I WAS TOLD THAT IT COUL

Mileage: 42,000

20190419CrashSERVICE BRAKES

DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

Mileage: 41,000

20190419CrashELECTRONIC STABILITY CONTROL (ESC)

DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

Mileage: 41,000

20190419CrashVEHICLE SPEED CONTROL

DISTRONIC WAS IN USE, AND FAILED. ABS LOCKE UP, CAUSING ME TO SKID INTO ANOTHER VEHICLE.

Mileage: 41,000