2003 MERCEDES-BENZ E320

281 complaints filed with NHTSA.

281
Complaints
12
Crashes
1
Fires
16
Injuries
0
Deaths

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM71
SERVICE BRAKES57
ELECTRICAL SYSTEM19
FUEL SYSTEM, GASOLINE18
AIR BAGS16
SERVICE BRAKES, HYDRAULIC16
SUSPENSION10
ELECTRONIC STABILITY CONTROL (ESC)7
ENGINE7
POWER TRAIN:AUTOMATIC TRANSMISSION5
UNKNOWN OR OTHER4
POWER TRAIN4
EQUIPMENT4
STRUCTURE:BODY4
EXTERIOR LIGHTING:HEADLIGHTS3

Recent Complaints

20200924CrashSERVICE BRAKES

DEALERSHIP FAILED TO FIX AND INSPECT MY SBC PUMP WHICH LEAD TO MY VEHICLE BEING TOTALED AND LOSING ESP.

Mileage: 177,000

20200924CrashELECTRONIC STABILITY CONTROL (ESC)

DEALERSHIP FAILED TO FIX AND INSPECT MY SBC PUMP WHICH LEAD TO MY VEHICLE BEING TOTALED AND LOSING ESP.

Mileage: 177,000

20190109CrashAIR BAGS

TL* THE CONTACT OWNED A 2004 MERCEDES-BENZ E320. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END WAS SEVERELY DAMAGED, BUT THE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED CHEST AND TORSO INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 193,000.

Mileage: 193,000

20180718FireFUEL/PROPULSION SYSTEM

DAUGHTER DRIVES THIS CAR. I HAVE OWNED IT SINCE 2005. MERCEDES NEVER NOTIFIED US NOR MADE US AWARE OF AN EXTENDED WARRANTY ON THE DEFECTIVE FUEL TANKS. A MECHANIC TOLD US ABOUT THE WARRANTY AND TOLD US TO CONTACT MERCEDES IMMEDIATELY. FEBRUARY 2018 I CONTACTED CORPORATE OFFICE AND THEY TOLD ME TWICE THAT I NEEDED TO HAVE THE CAR TAKEN TO MERCEDES DEALERSHIP AND HAVE THEM CONFIRMED THE ISSUE. TWICE MERCEDES CORPORATE OFFICE REPS TOLD ME TO DRIVE IT TO DEALERSHIP AND HAVE THEM EVALUATE THE CAR

Mileage: 200,000

20151117CrashSERVICE BRAKES

BRAKES JUST WHEN OUT ON IT AND THEY HAVE A RECALL BUT IS GOOD FOR JUST 10 THEY NEED TO BE RESPONS FOR THIS PROBLEM MAKING CARS WITH NO BRAKES IS A DEITH WISH I HOPE YOU GUYS DO SOMETHING ABOUT IT IS NOT SAFE AT ALL

Mileage: 120,000

20121219STRUCTURE:BODY

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE C

Mileage: 73,000

20121219VISIBILITY

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE C

Mileage: 73,000

20121219SUSPENSION

PROBLEM #1). THE INTERIOR DRIVER AND PASSENGER DOOR HANDLES HAVE A CHROME TAPE OF SOME TYPE THAT COVERS THE HANDLES. THIS TAPE OVERTIME COMES OFF ON THE INSIDE AND IT IS EXTREMELY SHARP LIKE A RAZOR. I CUT MY FINGER TWICE ON THE DRIVER-SIDE AND A PASSENGER GOT CUT ON THE PASSENGER SIDE A YEAR LATER. I CONTACTED MERCEDES ABOUT THIS AND THEY WOULDN'T DO OR OFFER ANYTHING. PROBLEM #2). THE DRIVER AND PASSENGER SUN VISORS OVERTIME GET VERY VERY STIFF AND WILL NOT GO BACK ALL THE WAY UP. MY WIFE C

Mileage: 73,000

20110912AIR BAGS

AIRBAGS DID NOT DEPLOY IN A 100 MPH. COLLISION AND AM NOT SURE BECAUSE THEY SHOULD HAVE.THIS RESULTED IN THE DRIVERS FACE SMASHING INTO THE WINDSHIELD OF THE VEHICLE AND BREAKING HIS NOSE. CAN YOU PLEASE ADVISE? *TR

Mileage: 1,152,780

20110318CrashSERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNED A 2003 MERCEDES BENZ E320. HE WAS DRIVING 35MPH ON 12-15-05 WHEN THE BRAKES FAILED AND A CRASH OCCURRED WHICH SEVERELY INJURED HIS SHOULDER. A POLICE REPORT WAS FILED AND THE CONTACT WAS GIVEN A CITATION. THE CONTACT NOTICED A YELLOW BRAKE WARNING LIGHT PRIOR TO THE FAILURE ON THE INSTRUMENT PANEL. THE CONTACT STATED HE SUSTAINED INJURIES FROM HIS TOES TO THE TOP OF HIS HEAD INCLUDING A CONCUSSION AND MEMORY LOSS. HE WAS TAKEN TO AN EMERGENCY ROOM WHO ONLY DIAGNOSED HIM

Mileage: 19,000

20080611SERVICE BRAKES, AIR

I WAS DRIVING MY 2003 MERCEDES BENZ E 320 ON APRIL 3,2008. ALL OF A SUDDEN A SIGN APPEARED ON THE DASH BOARD THAT BRAKE WAS DISABLED AND I WAS UNABLE TO CONTROL THE VEHICLE WITHOUT A BRAKE AND STILL IT WAS RUNNING. SOME HOW I MANAGED TO DRIVE THE VEHICLE TO A PARKING LOT ON LEFT AND STOPPED IT BY CHANGING THE GEAR TO PARKING. IF IT WAS HAPPENING AFTER 10 SECOND IT WOULD HAVE COLLIDED WITH OTHER VEHICLES IN HIGH SPEED IN A MAJOR INTERSECTION AND I WOULDN'T BE IN THE FACE OF THE EARTH TODAY.

Mileage: 82,000

20050919CrashVEHICLE SPEED CONTROL

I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE

20050919CrashAIR BAGS:FRONTAL

I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE

20050919CrashEQUIPMENT

I WAS PARKING MY VEHICLE (2003 MERCEDES E 320) BETWEEN 2 CARS IN A PARKING LOT. THE VEHICLE WAS ALREADY ON THE PARKING SPOT (AFTER MAKING A RIGHT TURN TO ENTER THE SPOT ... WHILE THE FEET WERE ON THE BREAK PEDAL) WHEN THERE WAS A SUDDEN UN-INTENDED ACCELERATION THAT MADE THE VEHICLE RACE OFF AND HIT THE CONCRETE WALL ABOUT TWO FEET IN FRONT OF THE VEHICLE. THE VEHICLE SUSTAINED CONSIDERABLE DAMAGE TO THE FRONT BUMPER, HOOD, HEAD LIGHTS. THE FRONT DOORS WERE JAMMED CAUSING THE DRIVER TO USE THE

20041214CrashSERVICE BRAKES, HYDRAULIC

CERTIFIED LTR RE SAFETY RECALL NOTIFICATION 2004-050014 FOR 2003 E20 MERCEDES SEDAN BRAKING SYSTEM, REQUESTING INVESTIGATION. *BF THE CONSUMER STATED ANOTHER MOTORIST VEHICLE BEGAN BOBBING FROM SIDE TO SIDE THEN SUDDENLY JUMPED OVER IN FRONT OF THE CONSUMERS VEHICLE. SUDDENLY THERE WAS A LOUD NOISE FOLLOWED BY A THICK PLUME OF WHITE SMOKE WHICH RAPIDLY ENGULFED THE VEHICLE. THE CONSUMER'S FOOT DEEPLY DEPRESSED THE BRAKES AND THE VEHICLE SIMPLY DID NOT STOP UNTIL IT COLLIDED INTO THE BACK O

20041029CrashSEAT BELTS:FRONT

THE CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, IN WHICH THE SPEED WAS UNDETERMINED. THE SEAT BELT FAILED TO HOLD THE CONSUMER. THE CONSUMER RECEIVED HEAD INJURIES AND WAS TRANSPORTED TO THE LOCAL HOSPITAL. *JB

Mileage: 30,000

20041013CrashAIR BAGS:FRONTAL

THE VEHICLE'S AIR BAGS DID NOT DEPLOY PROPERLY UPON IMPACT. *NM ON AUG 2004 THE CONSUMER WAS INVOLVED IN AN AUTO ACCIDENT AND THE VEHICLE SLID UNDER THE REAR OF A FORD EXCURSION. THE CONSUMERS STOMACH HIT THE STEERING WHEEL BRANDING HER STOMACH WITH THE MERCEDES EMBLEM SCALDING HER LEFT ARM. THE CONSUMER HAD TO GET ASSISTANCE GETTING OUT OF THE SEAT BELT. REPORTED PROBLEM WITH THE SRS SYSTEM IN DEC 2002. AIRBAG DID NOT DEPLOY. *TC

20041013CrashSEAT BELTS:FRONT

THE VEHICLE'S AIR BAGS DID NOT DEPLOY PROPERLY UPON IMPACT. *NM ON AUG 2004 THE CONSUMER WAS INVOLVED IN AN AUTO ACCIDENT AND THE VEHICLE SLID UNDER THE REAR OF A FORD EXCURSION. THE CONSUMERS STOMACH HIT THE STEERING WHEEL BRANDING HER STOMACH WITH THE MERCEDES EMBLEM SCALDING HER LEFT ARM. THE CONSUMER HAD TO GET ASSISTANCE GETTING OUT OF THE SEAT BELT. REPORTED PROBLEM WITH THE SRS SYSTEM IN DEC 2002. AIRBAG DID NOT DEPLOY. *TC