Total Complaints
54 filings
MERCEDES-BENZ E320 · model year
54 NHTSA complaints, 8 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2001MERCEDES-BENZE320 carries 54 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 6 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2001 E320 is electrical system with 10 filings, followed by exterior lighting (5) and air bags (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2001 E320. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
54 filings
Crashes Reported
8 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 10 |
| EXTERIOR LIGHTING | 5 |
| AIR BAGS | 5 |
| POWER TRAIN | 3 |
| ENGINE | 3 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| AIR BAGS:FRONTAL | 2 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
| SUSPENSION:FRONT | 2 |
| STEERING | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| FUEL SYSTEM, GASOLINE | 1 |
| SEAT BELTS:FRONT:RETRACTOR | 1 |
Unknown, the car filled with smoke from within the dashboard on driver side.
Unknown, the car filled with smoke from within the dashboard on driver side.
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE AIR BAG AND SIDE CURTAIN AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT PULLED OFF TO THE SHOULDER TO INSPECT THE VEHICLE AND SAW THAT THERE WAS NO DAMAGE TO THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT HAD NOT SUFFERED INJURIES. THE CONTACT DROVE THE VEHICLE HOME AFTER THE FAILURE. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005) WAS CONTACTED AND THE CONTACT WAS INFORMED THAT AN INVESTIGATOR WOULD CONTACT HIM TO DISCUSS THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000.
Mileage: 231,000
TL* THE CONTACT OWNS A 2001 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE SUN ROOF SEAL DISINTEGRATED AND CAUSED WATER TO LEAK INTO THE VEHICLE. THE CONTACT STATED THAT HIS 2008 MODEL VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE 2001 VIN WAS NOT INCLUDED. THE CONTACT CONTACTED MERCEDES-BENZ OF FORT LAUDERDALE LOCATED AT 2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316; (954) 949-0623) AND IT WAS CONFIRMED THAT THE FAILURE WAS THE SAME HOWEVER, THE 2001 MODEL WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 360,000.*LN*JB
Mileage: 360,000
SRS LIGHT APPEARS ON DASHBOARD. CAR WAS CHECKED IN A REPAIR SHOP. DIAGNOSTICS INDICATE A CODE WHICH HAD RECALL ISSUES. I CALLED A MERCEDES DEALER TO DISCUSS THE PROBLEM BUT WAS TOLD THERE WAS NO RECALLS ON THIS. WHAT IS TO BE DONE WHEN AN ACCIDENT HAPPENS? THIS IS A SAFETY ISSUE!!
ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018
Mileage: 150,000
ENGINE CAUGHT ON FIRE WHILE VEHICLE WAS IDLING IN PARK IN THE DRIVEWAY. COMPLETELY DESTROYED THE VEHICLE IN 10-15 MINUTES. FIRE STARTED UNDER THE HOOD. I BELIEVE THAT THERE WAS AN ELECTRICAL PROBLEM THAT INDUCED THE FIRE BUT UNABLE TO BE SURE. PHOTOS ARE AVAILABLE IF NEEDED. THE CAR WAS IN GOOD MAINTENANCE, NO ENGINE WORK HAD BEEN DONE RECENTLY. LAST REPAIR WAS A TRANSMISSION FLUID REPLACEMENT AFTER REPAIRING A TRANSMISSION FLUID LEAK IN EARLY DECEMBER 2018
Mileage: 150,000
IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.
Mileage: 153,769
IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.
Mileage: 153,769
IGNITION AND KEY DEFECTS CAUSES CAR TO STOP RUNNING AND STALL. STEERING WHEEL LOCKS WHILE CAR IS IN MOTION.
Mileage: 153,769
WHEN VEH. IS STOPPED AT A LIGHT OR JUST IN A PARKING LOT, IT STALLS OR WILL NOT START RIGHT AWAY. EVENTUALLY IT STARTS AND AWAY WE GO. NEVER A WARNING WHATSOEVER. ALL FLUIDS ARE FULL AND BATTERY IS GOOD. REC. FUEL(GAS) IS ALWAYS USED.
WHEN VEH. IS STOPPED AT A LIGHT OR JUST IN A PARKING LOT, IT STALLS OR WILL NOT START RIGHT AWAY. EVENTUALLY IT STARTS AND AWAY WE GO. NEVER A WARNING WHATSOEVER. ALL FLUIDS ARE FULL AND BATTERY IS GOOD. REC. FUEL(GAS) IS ALWAYS USED.
DEFECTIVE INSULATION ON THE WIRING FOR THE EXTERIOR LIGHTING. IT APPEARS THIS PROBLEM IS CATALYZED BY HEAT. INSULATION CRUMBLES AND LEAVE BARE WIRE EXPOSED, CAUSING SHORTAGE AND FAILURE/MELTING OF LIGHT SOCKET. OBVIOUSLY, MERCEDES BENZ OF NORTH AMERICA REALIZED ISSUE BUT S NOT COMPELLED TO MAKE REPAIRS!
Mileage: 200,000
WHEN THE BRAKES WERE APPLIED TO SLOW DOWN THE CAR WATER FROM A CUP IN THE CUPHOLDER DIRECTLY ABOVE THE CENTER CONSOLE WHERE THE GEAR SHIFTER IS LOCATED SPILLED AND SEEPED DOWN INTO AN ELECTRICAL CIRCUIT BOARD THAT WAS LOCATED BENEATH THE CUP HOLDER. THE CAR CAME TO AN ABRUPT STOP AND WAS INOPERABLE. THE CIRCUIT BOARD SHORT CIRCUITED. THIS WAS THE SECOND TIME THIS OCCURRED WHERE LIQUID WAS SPILLED AND SEEPED INTO THE CIRCUIT BOARD. I SUSPECT THAT THE LOCATION OF THE CIRCUIT WOULD BE THE SAME FOR SEVERAL MODEL YEARS AND IS A DESIGN FLAW IN THAT IT MAKES NO SENSE TO LOCATE A CIRCUIT BOARD IN A PLACE WHERE LIQUID IS LIKELY TO BE SPILLED AND CAN CAUSE A SHORT CIRCUIT THAT RENDERS THE VEHICLE INOPERABLE. THIS IS VERY DANGEROUS AS IT LEFT THE CAR INOPERABLE IN THE MIDDLE OF A 3 LANE HIGHWAY. THE DRIVER AND PASSENGERS WERE EXPOSED TO THE POSSIBILITY OF THE CAR BEING STRUCK BY ANOTHER VEHICLE ON THE HIGHWAY OR STRUCK BY A VEHICLE TRYING TO LEAVE THE VEHICLE AND SEEK SAFETY ON THE SIDE OF THE H
Mileage: 110,000
THE PLASTIC COATING ON THE WIRING FOR THE HEADLIGHTS IS COMING OFF LEAVING EXPOSED COPPER WIRES THAT SHORT OUT CAUSING HEADLIGHTS, ETC. TO FAIL. *TR
Mileage: 167,000
THE PLASTIC COATING ON THE WIRING FOR THE HEADLIGHTS IS COMING OFF LEAVING EXPOSED COPPER WIRES THAT SHORT OUT CAUSING HEADLIGHTS, ETC. TO FAIL. *TR
Mileage: 167,000
2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.
2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.
2001 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING AND BRAKES. *SMD THE CONSUMER STATED WHEN HE DROVE OVER A SPEED BUMP, THE CHECK ENGINE LIGHT ILLUMINATED. HE PUT THE VEHICLE IN REVERSE, AND DISCOVERED THE BRAKES DID NOT WORK, HE TRIED TO TURN THE STEERING WHEEL AND IT WAS NOT WORKING EITHER. WITH GREAT EFFORT, HE WAS FINALLY ABLE TO MAKE A LEFT TURN. HE TURNED THE VEHICLE OFF, RE-STARTED IT, AND THE CHECK ENGINE LIGHT DID NOT COME BACK ON. THE BRAKES AND STEERING ALSO RESUMED TO NORMAL OPERATION.
THE PASSENGER SIDE FRONT LOW BEAM HEADLAMP STOPPED WORKING. WE CHANGED THE LIGHT BULB, BUT THAT DID NOT CORRECT THE PROBLEM. WE NOTED THAT THE SOCKET FOR THE PASSENGER SIDE LOW BEAM APPEARED BURNT. WE TOOK IT TO A MECHANIC WHO REWIRED THE RIGHT FRONT LOW BEAM LIGHT SOCKET AND WIRE HARNESS. AFTER THIS INITIAL PROBLEM, THE DRIVER SIDE HIGH BEAM HEADLAMP STOPPED WORKING. WE REPLACED THE LAMP BULB. WE NOTED THAT THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET APPEARED BURNT. WE DID NOT REPLACE THE DRIVER SIDE HIGH BEAM HEADLAMP SOCKET. SO IT DOES NOT WORK. AFTER THE ABOVE TWO PROBLEMS, THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP STOPPED WORKING. WE CHANGED THE LAMP BULB, BUT THAT DID NOT CORRECT THE PROBLEM. THE DRIVER SIDE REAR BRAKE, TAIL, AND PARKING LAMP SOCKET DID NOT APPEAR BURNT. INSTEAD THE LAMP WAS LOSE AND COULD NOT BE TIGHTENED. WE USED BLACK ELECTRIC TAPE TO HOLD THE LAMP IN PLACE, WHICH HAS WORKED. HOWEVER, WE MUST PERIODICALLY RE-TAPE. *TR
Mileage: 95,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.