Total Complaints
81 filings
MERCEDES-BENZ E320 · model year
81 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000MERCEDES-BENZE320 carries 81 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 5 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 E320 is air bags with 8 filings, followed by suspension (4) and visibility:rearview mirrors/devices (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2000 E320. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
81 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 8 |
| SUSPENSION | 4 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 3 |
| POWER TRAIN | 3 |
| SERVICE BRAKES | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT | 2 |
| TIRES | 2 |
| ELECTRICAL SYSTEM:HORN | 2 |
| AIR BAGS:FRONTAL | 2 |
| AIR BAGS:SIDE/WINDOW | 2 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 2 |
| EXTERIOR LIGHTING | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cracked in half from the control arm
My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cracked in half from the control arm
My car passenger side control arm has dry rotted and cracked in half I noticed this because my car steering wheel has never turned all the way to the right side so as I pulled up to the store, I had got out my car to check to see what the problem was and come to find out that the lower control arm by the lower ball joint was cracked in half from the control arm
I purchased 4 brand new tires from Firestone. They said tires has warranty and lifetime rotation as long as I own the car. I didn't receive any documentation about it or email shows my warranty. My right rear tire exploded in middle of highway. It was so hard to pull over almost got into an accident. I put my spare tire and checked tire if it caused by screw or any object there was nothing wrong with it. My tire just broke on side wall. I call Firestone center explained what's happened and I said I need to know what's wrong with the tire. I have 3 more the same tires I don't want to die. They gave me inspection number and take it to place I purchased and install my tire. I left my key and gave them inspection number. Next day they put new tire and charge me money for install no explain about what's happened old tire. After install the new tire 2 of wheelnuts missing on it no information about it also. I don't want to die.they need take it seriously. Store address:1492 Annapolis
i got abs warning on the dash board, anti lock brake warning, sbc warnings, brake shop warnings...messages, brake pedal travels to the floor,. not stopping the car at the least.
TL* THE CONTACT OWNS A 2000 MERCEDES-BENZ E320 WAGON. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE SIDE AIR BAGS ON THE DRIVER'S SIDE AND THE FRONT AND REAR PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND THE EXECUTIVE REFERRAL MANAGER STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GARAGE. THE FAILURE MILEAGE WAS 140,000.
Mileage: 140,000
MY HUSBAND I WAS TRAVELING SOUTHBOUND I-99 AT A SPEED OF 65 WE BOTH HAD OUR SEATBELT ON AND AT 11.20AM MERCEDES SIDE AIRBAG DEPLOYED WITHOUT ANY CONTACT WITH ANOTHER VEHICLE OR ACCIDENT.. AIRBAG DEPLOYING CAUSING INJURY TO MYSELF HITTING MY FACE AND RIGHT SIDE OF MY BODY INCIDENTS HAPPENED AT (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mileage: 234,000
MY HUSBAND DRIVING ON 99 FREEWAY GOING SOUTH BOUND AT 11:20AM SIDE PASSAGER AIRBAG DEPLOYED WITHOUT ANY IMPACT WITH ANY CAR I WAS IN PASSAGER SIT AIRBAG INJURED ME BLOWING UP IN MY FACE MY FACE IS BRUISE, INJURED MY HEAD AND RIGHT SIDE OF MY BODU
Mileage: 280,000
WHILE PULLING OUT OF A PARKING LOT, THE FRONT LEFT CORNER OF CAR FELL DOWN AND THERE WAS A SOUND LIKE I HIT A POTHOLE. THE ROAD WAS CLEAR. AT THIS POINT THE VEHICLE BECAME DIFFICULT TO STEER. I HAD THE CAR TOWED TO MY HOUSE AND AFTER FURTHER INSPECTION, I NOTICED THE LOWER CONTROL ARM HAD ROTTED OUT AND BROKE.
Mileage: 160,000
WHILE PULLING OUT OF A PARKING LOT, THE FRONT LEFT CORNER OF CAR FELL DOWN AND THERE WAS A SOUND LIKE I HIT A POTHOLE. THE ROAD WAS CLEAR. AT THIS POINT THE VEHICLE BECAME DIFFICULT TO STEER. I HAD THE CAR TOWED TO MY HOUSE AND AFTER FURTHER INSPECTION, I NOTICED THE LOWER CONTROL ARM HAD ROTTED OUT AND BROKE.
Mileage: 160,000
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
Mileage: 163,000
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. WHILE DRIVING 40 MPH, THE CONTACT HEARD A NOISE UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT OF THE VEHICLE FRACTURED. IN ADDITION, THE CONTACT NOTICED SMOKE COMING FROM THE SIDE CURTAIN AIR BAG, BUT THE AIR BAG FAILED TO DEPLOY. THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 163,000.
Mileage: 163,000
WHILE DRIVING 55MPH ON A STRAIGHT AND LEVEL ROAD, THE PASSENGER SIDE CURTAIN AND RIGHT REAR PASSENGER DOOR AIRBAGS DEPLOYED SUDDENLY AND WITHOUT WARNING. THE WEATHER CONDITIONS WERE CLEAR AND DRY. THE ROAD WAS ASPHALT AND ALSO DRY. THERE WERE NO OTHER VEHICLES NEARBY AND NOTHING IN THE ROAD WAS RUN OVER. THERE WAS NO CONTACT WITH ANY OBJECTS WHATSOEVER. THERE WERE NO CAUTION OR WARNING LIGHTS PRIOR TO THE EVENT. THE RED "SRS" LIGHT CAME ON SHORTLY AFTER THE AIR BAGS DEPLOYED.
Mileage: 205,000
THE SPRING PERCH BROKEN ON THE CAR WHILE IT WAS PARKED, ALONG WITH THE PERCH THE SPRING BROKE AS WELL.
Mileage: 189,300
DRIVING NORMALLY AT 40 MPH WHEN THE CAR GAVE OUT A LOUD GRINDING NOISE, AND STARTED TO SLOW DOWN ON ITS OWN. CAR STOPPED IN THE MIDDLE OF A BUSY ROAD AND NEEDED TO BE TOWED FOR SERVICE. A NEW FRONT DRIVESHAFT WAS NEEDED . *TR
Mileage: 230,525
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY FOLLOWED BY AN UNINTENDED ACCELERATION AND DECELERATION OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,900.
Mileage: 107,900
TL* THE CONTACT OWNS A 2000 MERCEDES BENZ E320. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED INTERMITTENTLY FOLLOWED BY AN UNINTENDED ACCELERATION AND DECELERATION OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,900.
Mileage: 107,900
AFTER RETURNING HOME FROM WORK AT APPROXIMATELY 4:10PM I NOTICED TWO PUDDLES IN FRONT OF THE DRIVERS SIDE REAR TIRE. AFTER KNEELING DOWN AND PLACING 2 FINGERS IN ONE OF THE FIST SIZE PUDDLES, I DETERMINED IT WAS GAS. THE VEHICLE HAS NOT BEEN DRIVEN IN EXCESS OF 10 DAYS, AND ITS VERY ODD TO SUDDENLY BEGIN LEAKING WHILE THE CAR IS STATIONARY. *TR
Mileage: 217,193
WHILE DRIVING ALONG FORT DIX ROAD, IN PEMBERTON, NJ, THE DRIVER SIDE AIRBAGS DEPLOYED, WITH NO EXPLAIN SIGN. UPON THE DEPLOYMENT OF THE AIRBAGS THE VEHICLE LOST POWER AND WAS UNABLE TO ACCELERATE TO DRIVE TO SIDE OF ROAD WAS ABLE TO ROLL. UPON THE VEHICLE STOPPING, THE AIRBAGS SMACKED ME ON MY LEFT SIDE LEAVING ME IN TOTAL PAIN ON MY LEFT SIDE UPPER ARM. UPON GETTING OUT OF THE VEHICLE, I NOTICED THAT THE AIRBAGS HAD ONLY DEPLOYED ON THE DRIVER'S SIDE, BOTH FRONT AND BACK DOORS AIRBAGS ALONG WITH THE AIRBAG IN DRIVERS SIDE UPPER AREA WHICH COVERED THE WINDOWS. MY FOUR YEAR OLD DAUGHTER WAS IN THE CAR, ON THE PASSENGER SIDE BUT NO DAMAGE OR DEPLOYMENT OF AIRBAGS. UPON TRYING TO START THE VEHICLE AND MOVING IT COMPLETELY OFF THE RIDE, THE VEHICLE WOULD NOT MOVE, EVEN WHEN VEHICLE WAS PUT IN DRIVE OR REVERSE. *TR
Mileage: 212,125
THE VEHICLE FUEL CAP WOULD NOT COME OFF THE TANK. FORCIBLY REMOVE THE FUEL CAP, REPLACED WITH A NEW $35 CAP PURCHASED FROM THE MERCEDES DEALER AND THE SAME EXACT THING OCCURRED. *TR
Mileage: 300,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.