1997 MERCEDES-BENZ E320

80 complaints filed with NHTSA.

80
Complaints
5
Crashes
4
Fires
15
Injuries
0
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS12
SUSPENSION10
SEAT BELTS9
SUSPENSION:FRONT6
AIR BAGS5
POWER TRAIN:AUTOMATIC TRANSMISSION3
ELECTRICAL SYSTEM3
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM2
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE2
SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY2
VISIBILITY:WINDSHIELD1
INTERIOR LIGHTING1
SEATS1
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP1
ELECTRICAL SYSTEM:12V/24V/48V BATTERY1

Recent Complaints

20180329AIR BAGS

1997 MERCEDES BENZ E-320. CONSUMER WRITES IN REGARDS TO AIRBAGS MALFUNCTION. *SMD CONSUMER STATED THAT PASSENGER SIDE AIRBAG DEPLOYED DEFECTIVELY FOR NO REASON WHILE DRIVING AT A SPEED OF 5MPH. CONSUMER STATED THAT CONTENTS FROM THE AIRBAG INFLATOR DID NOT GO INTO AIRBAG BUT INSTEAD HIT HIMSELF AND A PASSENGER IN THE TORSO AREA. *CN

20161128FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 1997 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE IN THE DRIVEWAY DUE TO A FAULTY WIRING HARNESSS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

20150910FireAIR BAGS

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURED, WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES DUE TO THE SUBSTANCE FROM THE AIR BAG THAT REQUIRED MEDICAL ATTENTION.

Mileage: 150,000

20150910FireSUSPENSION

TL* THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT 60 MPH, THE AIR BAGS DEPLOYED INADVERTENTLY EMITTED A YELLOW SUBSTANCE AND THE VEHICLE SHOOK VIOLENTLY. SHORTLY AFTER, THE SHIFT LEVER EXPLODED AND SMOKE STARTED TO EMIT FROM THE CONSOLE. THE CONTACT NOTICED THAT THE CAM SHAFT FRACTURED, WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED UNKNOWN INJURIES DUE TO THE SUBSTANCE FROM THE AIR BAG THAT REQUIRED MEDICAL ATTENTION.

Mileage: 150,000

20141206AIR BAGS

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR THE CAR WAS STRUCK BY ANYTHING! I LOOKED AT THE DRIVERS ON EITHER SIDE OF ME (NOBODY BEHIND ME) TO SEE IF THEY HAD HEARD OR SEEN ANYTHING, BUT NOBODY WAS LOOKING MY WAY, SO IT WAS OBVIOUS THEY HAD NOT H

Mileage: 135,000

20141206SEAT BELTS

ON NOVEMBER 19TH, 2014, WHILE STOPPED ON HABANA AT MLK, JR. BLVD. IN TAMPA, FLORIDA, WITHOUT ANY WARNING WHATSOEVER, A VERY LOUD "EXPLOSION" OCCURRED INSIDE MY CAR AND THERE WAS INSTANT PRESSURE ON MY CHEST. FROM THE NOISE AND THE PRESSURE, I THOUGHT I'D BEEN SHOT, BUT THEN REALIZED NEITHER I NOR THE CAR WAS STRUCK BY ANYTHING! I LOOKED AT THE DRIVERS ON EITHER SIDE OF ME (NOBODY BEHIND ME) TO SEE IF THEY HAD HEARD OR SEEN ANYTHING, BUT NOBODY WAS LOOKING MY WAY, SO IT WAS OBVIOUS THEY HAD NOT H

Mileage: 135,000

20090625CrashAIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 1997 MERCEDES BENZ E320. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE WAS REAR ENDED AND PUSHED INTO ONCOMING TRAFFIC. THE VEHICLE CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY AND A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 08/14/09. *LJ THE VEHICLE WAS TOTALED. UPDATED 08/17/09.*JB

Mileage: 90,000

20060712CrashSUSPENSION:FRONT:SPRINGS:COIL SPRINGS

CAR BEGAN TO RIDE ABNORMALLY; VIBRATION IN THE FRONT SUSPENSION AND NO MOVEMENT FROM THE FRONT SUSPENSION AS WOULD NORMALLY BE OBSERVED AS A RESULT OF SHOCK ABSORBER TRAVEL. BROUGHT THE CAR TO A BODY SHOP TO HAVE IT LOOKED AT. AS I PULLED INTO THE PARKING LOT THE FRONT SUSPENSION TOTALLY COLLAPSED AND THE FRONT SPRINGS FELL OUT OF THE BOTTOM OF THE CAR. RESEARCH ON THE INTERNET, CONVERSATIONS WITH THE BODY SHOP AND THE LOCAL MERCEDES BENZ DEALER ALL CONFIRM THAT THIS IS A KNOWN DEFECT FROM ME

Mileage: 115,000

20040720STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

20040720SUSPENSION:FRONT:SHOCK ABSORBER

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

20040720SUSPENSION:REAR:SHOCK ABSORBER

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

20040720SUSPENSION:REAR:SPRINGS

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

20040720SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

WHILE I WAS DRIVING ONE OF THE CHASSIS IS BROKEN AND THE SPRING DISLOCATED AND LOST. THEN THE SHOCKS DAMAGED AND THE FENDER BEGAN TO HIT ON THE FLOOR. *LA

20040514FireELECTRICAL SYSTEM

A SPARK WAS SEEN ON THE LOWER RIGHT FRONT OF VEHICLE BEFORE CAR ENGINE STARTED ON FIRE WHILE OWNER WAS IN CAR. CAR BURNED COMPLETELY. OWNER ESCAPED.*AK

Mileage: 53,000

20040409CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

WHILE DRIVING 60 MPH VEHICLE LOST POWER. THIS CAUSED THE CONSUMER OFF THE ROAD AND HIT A NEIGHBOR'S GARAGE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP, AND MECHANIC DETERMINED THAT TRANSMISSION FAILED. *AK

20040408CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Mileage: 57,000

20040408CrashAIR BAGS

UPON MAKING A RIGHT TURN VEHICLE LOST BRAKE POWER. WHEN THIS OCCURRED CONSUMER SWERVED TO AVOID HITTING PEDESTRIANS, AND CRASHED INTO A GARAGE. UPON IMPACT, BAGS FAILED TO DEPLOY. *AK

Mileage: 57,000

20020426ELECTRICAL SYSTEM:12V/24V/48V BATTERY

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK

20020426ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

WHILE DRIVING VEHICLE STALLED. TOOK BATTERY OUT OF VEHICLE TO TAKE IT TO DEALER TO HAVE IT REPLACED. AS PUTTING BATTERY DOWN, IT EXPLODED, INJURING CONSUMER. *AK