Total Complaints
13 filings
MERCEDES-BENZ E300 · model year
13 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998MERCEDES-BENZE300 carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 E300 is exterior lighting:headlights with 2 filings, followed by engine and engine cooling:engine:diesel (2) and suspension (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 1998 E300. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
13 filings
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EXTERIOR LIGHTING:HEADLIGHTS | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:DIESEL | 2 |
| SUSPENSION | 2 |
| TIRES | 1 |
| FUEL SYSTEM, DIESEL | 1 |
| SEAT BELTS:FRONT | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER | 1 |
| STEERING | 1 |
| WHEELS | 1 |
The front driver side coil spring ejected out while driving, causing the front of the car to dive down on the driver side. I do have the parts that came out. Luckily I had just got off of the freeway and was only going around 10 mph when it happened and no one was hurt. I'm sure at hwy speeds you could potentially lose control. This issue just happened today 11/19/23 and no repair shops, insurance or agencies have been notified. This is the first report of my problem. There were no warning signs noticed prior to the failure.
The front driver side coil spring ejected out while driving, causing the front of the car to dive down on the driver side. I do have the parts that came out. Luckily I had just got off of the freeway and was only going around 10 mph when it happened and no one was hurt. I'm sure at hwy speeds you could potentially lose control. This issue just happened today 11/19/23 and no repair shops, insurance or agencies have been notified. This is the first report of my problem. There were no warning signs noticed prior to the failure.
The front driver side coil spring ejected out while driving, causing the front of the car to dive down on the driver side. I do have the parts that came out. Luckily I had just got off of the freeway and was only going around 10 mph when it happened and no one was hurt. I'm sure at hwy speeds you could potentially lose control. This issue just happened today 11/19/23 and no repair shops, insurance or agencies have been notified. This is the first report of my problem. There were no warning signs noticed prior to the failure.
TL* THE CONTACT OWNS A 1998 MERCEDES BENZ 300E. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD NOISE. AFTER INSPECTING THE VEHICLE, HE NOTICED THAT THE TOP FRONT SPRING MOUNT FRACTURED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000. *TR
Mileage: 200,000
I WAS DRIVING IN THE MIDDLE LANE OF A 3 LANE EASTBOUND INTERSTATE 10 IN GULFPORT, MS IN A LIGHT RAIN ( IT HAD BEEN HEAVY 2 HOURS BEFORE ) WITH CRUISE CONTROL ON AT 65 MPH. I HAD JUST COME OVER THE LORRAINE COWEN (SPELLING?) EXIT AND A LITTLE AFTER THE CAR WAS ON THE FLAT ROAD, THE CAR WITHOUT WARNING SPUN 180 DEGREES AND WE WERE BACKWARD ON THE INTERSTATE. SEEING THE TRACKS ON THE SHOULDER THE NEXT DAY, THE CAR CAME OFF THE INTERSTATE BACKWARDS AT ABOUT A 15 TO 20 DEGREE ANGLE, SPUN ANOTHER 270 DEGREES AT THE LOWER EXTENT OF THE CLEARED EMBANKMENT, AND WENT INTO THE WOODS. IT MIRACULOUSLY MISSED ALL LARGE TREES AND THE 3 PASSENGERS SUSTAINED NO INJURIES AT ALL. NO AIR BAGS DEPLOYED AS THERE WAS NO SEVERE IMPACT, THE MOST SEVERE AREA OF IMPACT DAMAGE BEING SOMEWHILE IN THE RIDE HITTING THE LEFT REAR DOOR AREA MORE SEVERELY, AS THE LARGEST DENT WAS THERE. THE SPIN-OUT WAS NOT PROCEEDED BY ANY HYDROPLANING FROM THE FRONT END. THERE WAS NO EVIDENCE OF POOLED WATER ON THE ROAD AT THAT PO
Mileage: 65,000
WHILE TRAVELING AT ANY SPEED VEHICLE STALLED, CONSUMER LOST CONTROL OF THE VEHICLE. MANUFACTURER FAILED TO PROVIDE A SUGGESTIVE REMEDY, AND THE DEALER WAS NOT ABLE TO DUPLICATE PROBLEM. THIS HAS BEEN GOING ON FOR SEVERAL YEARS. *AK
UNINTENDED SUDDEN ACCELERATION RESULTING IN CRASH, RESULTING FROM OIL INTO INTAKE FROM SEAL ON TURBO CHARGER. CAR HAD BEEN ROUTINELY SERVICED 5 DAYS PRIOR, WITH ERROR MESSAGE ON AIR MASS SENSOR. PART WAS REPLACED. THIS ERROR MESSAGE ALSO OCCURRED 15 MONTHS BEFORE, AND WAS ALSO REPLACED THEN. CAR HAD BEEN RUNNING NORMAL PRIOR TO BOTH SERVICING. NO ENGINE INDICATOR WARNINGS EVER CAME ON PRIOR TO CRASH. SEAT BELT APPARATUS ALSO BROKE UPON IMPACT ON DRIVERS SIDE WHEN MY HEAD STRUCK IT. *JB
Mileage: 106,223
UNINTENDED SUDDEN ACCELERATION RESULTING IN CRASH, RESULTING FROM OIL INTO INTAKE FROM SEAL ON TURBO CHARGER. CAR HAD BEEN ROUTINELY SERVICED 5 DAYS PRIOR, WITH ERROR MESSAGE ON AIR MASS SENSOR. PART WAS REPLACED. THIS ERROR MESSAGE ALSO OCCURRED 15 MONTHS BEFORE, AND WAS ALSO REPLACED THEN. CAR HAD BEEN RUNNING NORMAL PRIOR TO BOTH SERVICING. NO ENGINE INDICATOR WARNINGS EVER CAME ON PRIOR TO CRASH. SEAT BELT APPARATUS ALSO BROKE UPON IMPACT ON DRIVERS SIDE WHEN MY HEAD STRUCK IT. *JB
Mileage: 106,223
UNINTENDED SUDDEN ACCELERATION RESULTING IN CRASH, RESULTING FROM OIL INTO INTAKE FROM SEAL ON TURBO CHARGER. CAR HAD BEEN ROUTINELY SERVICED 5 DAYS PRIOR, WITH ERROR MESSAGE ON AIR MASS SENSOR. PART WAS REPLACED. THIS ERROR MESSAGE ALSO OCCURRED 15 MONTHS BEFORE, AND WAS ALSO REPLACED THEN. CAR HAD BEEN RUNNING NORMAL PRIOR TO BOTH SERVICING. NO ENGINE INDICATOR WARNINGS EVER CAME ON PRIOR TO CRASH. SEAT BELT APPARATUS ALSO BROKE UPON IMPACT ON DRIVERS SIDE WHEN MY HEAD STRUCK IT. *JB
Mileage: 106,223
CONSUMER ATTEMPTED TO START VEHICLE WITH NO SUCCESS. CHECKED OIL AND DIPSTICK WAS DRY. CONSUMER ADDED ADDITIONAL OIL AND VEHICLE STARTED. RECHECKED OIL AND REALIZED THAT IT WAS OVERFILLED. TOOK VEHICLE TO DEALER WHO DIAGNOSED CAR HAS A DEFECTIVE "SHUT-OFF VALVE". DEALER INFORMED CONSUMER THAT IF CAR IS PARKED ON AN INCLINE THE OIL AND FUEL WILL DRAIN TO AN AREA OUTSIDE OF "SHUT OFF VALVE" MAKING THE CAR "THINK" IT HAS NO OIL OR FUEL. CONSUMER STATED CONTACTED MANUFACTURER WHO ACKNOWLEDGED THAT PROBLEM DOES EXIST. TS
TIRE ON LEFT REAR OF VEHICLE BLEW OUT. TIRE WAS LESS THEN ONE YEAR OLD AND HAD ONLY 25,000 MILES ON IT. MICHELIN INSISTED IT WAS A ROAD HAZARD EVEN THOUGH TIRE WAS LEFT REAR. *AK (TIRESIZE: 215/55R-16)
CERTAIN NEW MERCEDES HAVE HEADLIGHTS WITH A BLUE TINT WHICH CAUSES A SAFETY HAZARD TO OTHER DRIVERS BECAUSE OF THE BRIGHTNESS AND GLARE.
CERTAIN NEW MERCEDES HAVE HEADLIGHTS WITH A BLUE TINT WHICH CAUSES A SAFETY HAZARD TO OTHER DRIVERS BECAUSE OF THE BRIGHTNESS AND GLARE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.