Total Complaints
4 filings
MERCEDES-BENZ E 350 · model year
4 NHTSA complaints, and 3 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MERCEDES-BENZE 350 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2023 E 350 is unknown or other with 2 filings, followed by tires (1) and service brakes (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 3 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 15 investigation files overlapping the 2023 E 350. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 2 |
| TIRES | 1 |
| SERVICE BRAKES | 1 |
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
I am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor didn't trigger the light, because there is only one sensor on the passenger side. Upon further investigation found that the inner brake pad was catching on the caliper bracket. Same was true for the new brake pad set as well. Fault appears to be in the caliper bracket. This could be a designed flaw by the manufacture., if so, it is your responsibility to get them.
Have replace 5 tires since April 2024 due to damage from pot holes
This is the second report filing about the trunk lid closing without initiating the automatic closure. In order to keep this record accurate, the vehicle was brought into the Mercedes Benz dealer, (where it was purchased), on May 23, 2023. The service advisor came to the car to instruct me on how to use the mechanism. He was unable to operate it correctly either. The car was also brought in for other needed repairs. When the car was returned to me on May30th, this same service advisor reported to me that the dealership was unable to correct the problem with the trunk lid mechanism. On June 12, when I was retrieving some items from my trunk, NOT using the automatic mechanism, the trunk lid unexpectedly crashed down and struck me in the head. I experienced headache and bruise on the back of my head. The salesman and administrative team at the dealership said they declined to return my phone calls, or speak directly with me about this matter, due to fear of being sued.
May 4, 2023 at approximately 5:45 PM, while reaching into the trunk of my car, the trunk lid came crashing down on me. To avoid being struck on the head, I blocked it with me left forearm. The trunk lid caused a large nasty and painful wound. I immediately texted my sales person, and text him a picture of my injury. I also left a voicemail message for him at the dealership. Unfortunately, this is not the first time the issue with the truck lid has happened to me. On another occasion, while reaching into the trunk, I was able to avoid being struck by the trunk lid, when it unexpectedly came crashing down. At approximately 8:50 AM, on May 5, 2023, a follow-up call was made to the dealership since my salesman did not return my call. The male who I spoke to about this serious safety issue assured me that I would receive a return call the same day and listed three male supervisors by name. Since I did not receive this promised return call, I made an appointment with the service department t
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2023 MERCEDES-BENZ E 350; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.