Total Complaints
2 filings
MERCEDES-BENZ E · model year
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004MERCEDES-BENZE carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 E is fuel system, gasoline with 1 filings, followed by fuel/propulsion system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2004 E. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
AFTER FUELING UP COMPLETELY, THERE WAS A STRONG RAW GASOLINE SMELL IN MY GARAGE. IT WAS COMING FROM THE REAR DRIVER'S SIDE WHEEL WELL. THIS IS THE OPPOSITE SIDE OF WHERE THE FUEL FILL CAP IS! THERE WERE NO VISIBLE PUDDLES ON MY FLOOR, BUT IT SMELLED AS IF THERE SHOULD BE. THE PROBLEM WENT AWAY FOR A LITTLE BIT, HOWEVER, IT DOES THIS NOW EVERY TIME I FILL UP THE CAR AND IT IS HOT OUTSIDE. *TR
Mileage: 68,311
I CURRENTLY DRIVE A 2004 MERCEDES E500 4MATIC WITH 78,000 MILES CURRENTLY ON IT. RECENTLY, AFTER REFUELING THE CAR I HAVE NOTICED A VERY STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE CAR. AFTER HAVING THE SAME ISSUE AFTER FILLING MY TANK ABOUT 3 TIMES I DECIDED TO DO SOME RESEARCH ON THE ISSUE. WITH NOT MUCH SEARCHING I FOUND A FLOOD OF COMPLAINTS FROM MERCEDES OWNERS CLAIMING THE EXACT SAME ISSUES. FROM WHAT I HAVE GATHERED IT SOUNDS LIKE ITS A SAFETY CONCERN AND IS A DESIGN FLAW. *TR
Mileage: 75,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.