MERCEDES-BENZ CLS550 · model year

2007 MERCEDES-BENZ CLS550

44 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2007MERCEDES-BENZCLS550 carries 44 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 CLS550 is fuel/propulsion system with 17 filings, followed by fuel system, gasoline (8) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 15 investigation files overlapping the 2007 CLS550. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

44
Complaints
0
Crashes
1
Fires
0
Injuries
0
Deaths

Total Complaints

44 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
FUEL/PROPULSION SYSTEM17
FUEL SYSTEM, GASOLINE8
UNKNOWN OR OTHER2
POWER TRAIN:AUTOMATIC TRANSMISSION2
SUSPENSION2
POWER TRAIN2
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
ELECTRONIC STABILITY CONTROL (ESC)1
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS1
ENGINE AND ENGINE COOLING:ENGINE1
ENGINE AND ENGINE COOLING1
AIR BAGS1
ELECTRICAL SYSTEM1
ENGINE1
STEERING1

Recent Complaints

20251015FUEL/PROPULSION SYSTEM

The fuel tank has a leak from a defect in the plastic, and my local Mercedes dealership is unwilling to honor the Warranty Coverage Extension that covered fuel tank components to replace the fuel tank.

20220915ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

Drained Battery everyday.

20210131SUSPENSION

WHILE DRIVING THE VECHILE LOWERED AND I NOTICED A PUDDLE WHILE IDLE

Mileage: 118,000

20200116POWER TRAIN

DEFECTIVE INTERNAL SPEED SENSOR DOES NOT SEND SIGNAL TO TCM(TRANSMISSION CONTROL MODULE) CAUSING LOSS OF POWER WHILE MOVING. THE ONLY WAY TO GET CAR GOING AGAIN IS TO SHUT OFF CAR AND RESTART HOPING IT WILL RESET. IF THIS WERE TO HAPPEN IN CONSTRUCTION ZONE WITH NOWHERE TO PULL OVER, MAY BE DEADLY.

Mileage: 44,600

20181227POWER TRAIN

DRIVING HIGHWAY SPEEDS AND SUDDENLY VEHICLE JERKED AND LOSSES ALL POWER. ENGINE REVS BUT DOESN'T MOVE. THIS CAN BE A VERY DANGEROUS SITUATION. TRANSMISSION WENT INTO 'LIMP' MODE AND CHECK ENGINE LIGHT LIT. MANY OTHER MERCEDES OWNERS REPORTING SAME PROBLEM WITH THE 722.9 TRANSMISSION VALVEBODY, CONDUCTOR PLATE, AND/OR TCM. THIS SHOULD BE INVESTIGATED AS COUNTLESS OTHER PEOPLE ARE REPORTING THIS SAME ISSUE FOR SEVERAL YEARS NOW.

Mileage: 116,000

20181227VEHICLE SPEED CONTROL

DRIVING HIGHWAY SPEEDS AND SUDDENLY VEHICLE JERKED AND LOSSES ALL POWER. ENGINE REVS BUT DOESN'T MOVE. THIS CAN BE A VERY DANGEROUS SITUATION. TRANSMISSION WENT INTO 'LIMP' MODE AND CHECK ENGINE LIGHT LIT. MANY OTHER MERCEDES OWNERS REPORTING SAME PROBLEM WITH THE 722.9 TRANSMISSION VALVEBODY, CONDUCTOR PLATE, AND/OR TCM. THIS SHOULD BE INVESTIGATED AS COUNTLESS OTHER PEOPLE ARE REPORTING THIS SAME ISSUE FOR SEVERAL YEARS NOW.

Mileage: 116,000

20170919FUEL/PROPULSION SYSTEM

I AM REFERENCING ACTION # PE12001. AFTER EACH OF MY LAST TWO FUEL FILLLINGS, THE CAR IS EMITTING A VERY STRONG SMELL OF GASOLINE FROM THE BACK SEAT & TRUNK COMPARTMENT. I PARK MY CAR IN MY GARAGE AND THE SMELL IS STRONG ENOUGH THAT I CAN SMELL IT IN MY HOME. I AM EXTREMELY FEARFUL THAT THERE WILL BE A FIRE. I DO NOT DESIRE TO PARK MY CAR OUTSIDE, BUT I BELIEVE THE CAR IS UNSAFE TO KEEP IN GARAGE. I HAVE LOST CONFIDENCE IN MY CAR FEARING THAT EVEN DRIVING IT AROUND TOWN COULD POSE A DANGER TO ME AND MY PASSENGERS.

Mileage: 86,000

20170517FUEL/PROPULSION SYSTEM

NOTE THAT THE VEHICLE ON HAS 43,733 MILES - CABIN INTERIOR STRONG LIVE FUEL FUMES - CONSTANT GAS FUMES ON THE INSIDE OF THE CAR CABIN. NOTE THAT THE CAR WAS STATIONARY AT MY RESIDENCE PARKING. I DID NOT KNOW WHERE WERE THE FUMES COMING FROM AT THE TIME. GOT A HEADACHE JUST FOR THE MOMENT I WAS TRYING TO DETERMINED WHERE WERE THE FUMES COMING FROM. THIS IS CURRENTLY FOR ALL DRIVERS AND OWNERS A VERY HAZARDOUS DANGEROUS CONDITION TO ALL EXTREMES, VERY HIGH RISK FROM IGNITION FROM STATIC OR ELECTRICAL, DUE TO WIRE HARDNESS IN THE AREA. VEHICLE WAS TOWED AND TOOK IT TO MERCEDES BENZ DEALER AND FOUND THE FOLLOWING: LEAKAGE IN FUEL SYSTEM. REPLACED FUEL TANK FUEL TANK DRAIN/FILL OBSERVED ACCIDENT PREVENTION REGULATION "12 WL08" FUEL TANK AND FUEL FOR STORAGEBRING OBSERVE ACCIDENT PREVENTION REGULATION "12 WL08" PERFORMED BY MERCEDES-BENZ OF NEW ORLEANS. FUEL TANK LEAKING IN THE INTERIOR WAS FOUND / WAS DRAINED & REFILLED AND FUEL TANK REPLACED. THIS WAS COVER UNDER A NEW SETTLEMENT

Mileage: 43,733

20170517UNKNOWN OR OTHER

NOTE THAT THE VEHICLE ON HAS 43,733 MILES - CABIN INTERIOR STRONG LIVE FUEL FUMES - CONSTANT GAS FUMES ON THE INSIDE OF THE CAR CABIN. NOTE THAT THE CAR WAS STATIONARY AT MY RESIDENCE PARKING. I DID NOT KNOW WHERE WERE THE FUMES COMING FROM AT THE TIME. GOT A HEADACHE JUST FOR THE MOMENT I WAS TRYING TO DETERMINED WHERE WERE THE FUMES COMING FROM. THIS IS CURRENTLY FOR ALL DRIVERS AND OWNERS A VERY HAZARDOUS DANGEROUS CONDITION TO ALL EXTREMES, VERY HIGH RISK FROM IGNITION FROM STATIC OR ELECTRICAL, DUE TO WIRE HARDNESS IN THE AREA. VEHICLE WAS TOWED AND TOOK IT TO MERCEDES BENZ DEALER AND FOUND THE FOLLOWING: LEAKAGE IN FUEL SYSTEM. REPLACED FUEL TANK FUEL TANK DRAIN/FILL OBSERVED ACCIDENT PREVENTION REGULATION "12 WL08" FUEL TANK AND FUEL FOR STORAGEBRING OBSERVE ACCIDENT PREVENTION REGULATION "12 WL08" PERFORMED BY MERCEDES-BENZ OF NEW ORLEANS. FUEL TANK LEAKING IN THE INTERIOR WAS FOUND / WAS DRAINED & REFILLED AND FUEL TANK REPLACED. THIS WAS COVER UNDER A NEW SETTLEMENT

Mileage: 43,733

20170126FUEL SYSTEM, GASOLINE

MY HUSBAND AND I PURCHASED THE 2007 CLS550 ABOUT SEPTEMBER 2015. WE NOTICED WHEN FILLING THE VEHICLE WITH GAS, WE WOULD HAVE GAS FUMES IN THE VEHICLE SPECIFICALLY ON THE PASSENGER SIDE REAR INSIDE AND OUTSIDE. THE FUMES WERE LIGHT AND WOULD DISSIPATE ONCE THE VEHICLE WAS DRIVEN TO REDUCE THE AMOUNT OF GAS IN THE TANK TO ABOUT THREE-QUARTERS TANK. LAST WEEK WE FILLED THE TANK AND THE SMALL IS NOW STRONGER AND HAS YET TO DISSIPATE ALTHOUGH WE HAVE A QUARTER TANK OF GAS REMAINING. I CHECKED FOR ANY RECALLS ON THIS SINCE WE HAVE NO KNOWLEDGE OF THE VEHICLE HAVING BEEN IN ANY ACCIDENTS, BUT FIND WE DO NOT. THIS ONLINE SEARCH DID NOT REVEAL ANY RECALLS FOR THE GAS FUMES, BUT I NOTED THERE ARE MULTIPLE COMPLAINTS ABOUT THE SAME PROBLEM FOR THIS YEAR, MAKE AND MODEL OF VEHICLE. HAVE ANY PEOPLE DIED FROM THIS, ANY FIRES, ACCIDENTS AS A RESULT? WE HAVE NOT YET, BUT WILL BE TAKING OUR VEHICLE IN FOR EVALUATION OF THE PROBLEM AND WOULD BE ABLE TO PROVIDE DOCUMENTATION OF THE RESULTS IN THE FUTURE.

Mileage: 87,726

20170110FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ CLS550. WHEN THE CONTACT ENTERED THE VEHICLE, A FUEL ODOR WAS NOTICED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WAS CRACKED AND LEAKED FUEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER STATED THAT THE VEHICLE WOULD BE REPAIRED FOR FREE IF THE CONTACT TOOK THE VEHICLE TO A MERCEDES DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000. THE VIN WAS NOT PROVIDED.

Mileage: 200,000

20160503FUEL/PROPULSION SYSTEM

I OWNED 2007 MERCEDE CLS550. I NOTES A STRONG GAS SMELL INSIDE AND OUT SIDE THE CAR AFTER I FILL IT UP. I REPLACED THE FUEL CAP BUT NO HELP. FUMES FILL UP MY CAR AND MY GARAGE EVERY TIME I FILL UP NOW.

Mileage: 58,700

20160324ENGINE

EVERY TIME I FILL UP MY TANK WITH GASOLINE, ONCE I PARK IN THE GARAGE, THE GARAGE IS FILLED WITH STRONG GAS FUMES FROM MY CAR. I CHECKED FOR LEAKS UNDER THE CAR AND FOUND NOTHING. I HAVE TO RAISE THE GARAGE DOOR TO LET THE FUMES OUT, DUE TO GETTING LIGHTHEADED FROM THE FUMES. THE FUMES REMAIN WITH THE CAR FOR 7-10 DAYS. THIS HAS BEEN GOING ON FOR THE PAST FOUR YEARS. THIS PROBLEM IS A DANGER TO MY FAMILY'S HEALTH!!!! SURELY, THERE IS A RECALL ON THIS PROBLEM! 2ND ISSUE: I TURNED MY CAR OFF AND THE FAN KEPT RUNNING. I NOTICED THAT THE FAN WAS SO LOUD THAT IT SOUNDED LIKE IT WAS ABOUT TO BLOW UP. BLACK SMOKE CAME FROM UNDER THE HOOD. I WENT ON INTO THE BUILDING TO MY MEETING FOR AN HOUR. WHEN I CAME BACK OUTSIDE, THE FAN WAS STILL GOING AND STILL LOUD. THIS HAD NEVER HAPPENED IN THE FIVE YEARS THAT I HAD THE CAR. THE CAR WOULD NOT START. I HAD TO CALL SOMEONE TO BOOST IT OFF TO START. I THEN WENT TO THE SHOP TO CHECK TO SEE IF I HAD BATTERY OR STARTER PROBLEMS. NO PROBLEMS FOUND IN

20160324FUEL/PROPULSION SYSTEM

EVERY TIME I FILL UP MY TANK WITH GASOLINE, ONCE I PARK IN THE GARAGE, THE GARAGE IS FILLED WITH STRONG GAS FUMES FROM MY CAR. I CHECKED FOR LEAKS UNDER THE CAR AND FOUND NOTHING. I HAVE TO RAISE THE GARAGE DOOR TO LET THE FUMES OUT, DUE TO GETTING LIGHTHEADED FROM THE FUMES. THE FUMES REMAIN WITH THE CAR FOR 7-10 DAYS. THIS HAS BEEN GOING ON FOR THE PAST FOUR YEARS. THIS PROBLEM IS A DANGER TO MY FAMILY'S HEALTH!!!! SURELY, THERE IS A RECALL ON THIS PROBLEM! 2ND ISSUE: I TURNED MY CAR OFF AND THE FAN KEPT RUNNING. I NOTICED THAT THE FAN WAS SO LOUD THAT IT SOUNDED LIKE IT WAS ABOUT TO BLOW UP. BLACK SMOKE CAME FROM UNDER THE HOOD. I WENT ON INTO THE BUILDING TO MY MEETING FOR AN HOUR. WHEN I CAME BACK OUTSIDE, THE FAN WAS STILL GOING AND STILL LOUD. THIS HAD NEVER HAPPENED IN THE FIVE YEARS THAT I HAD THE CAR. THE CAR WOULD NOT START. I HAD TO CALL SOMEONE TO BOOST IT OFF TO START. I THEN WENT TO THE SHOP TO CHECK TO SEE IF I HAD BATTERY OR STARTER PROBLEMS. NO PROBLEMS FOUND IN

20160324STEERING

EVERY TIME I FILL UP MY TANK WITH GASOLINE, ONCE I PARK IN THE GARAGE, THE GARAGE IS FILLED WITH STRONG GAS FUMES FROM MY CAR. I CHECKED FOR LEAKS UNDER THE CAR AND FOUND NOTHING. I HAVE TO RAISE THE GARAGE DOOR TO LET THE FUMES OUT, DUE TO GETTING LIGHTHEADED FROM THE FUMES. THE FUMES REMAIN WITH THE CAR FOR 7-10 DAYS. THIS HAS BEEN GOING ON FOR THE PAST FOUR YEARS. THIS PROBLEM IS A DANGER TO MY FAMILY'S HEALTH!!!! SURELY, THERE IS A RECALL ON THIS PROBLEM! 2ND ISSUE: I TURNED MY CAR OFF AND THE FAN KEPT RUNNING. I NOTICED THAT THE FAN WAS SO LOUD THAT IT SOUNDED LIKE IT WAS ABOUT TO BLOW UP. BLACK SMOKE CAME FROM UNDER THE HOOD. I WENT ON INTO THE BUILDING TO MY MEETING FOR AN HOUR. WHEN I CAME BACK OUTSIDE, THE FAN WAS STILL GOING AND STILL LOUD. THIS HAD NEVER HAPPENED IN THE FIVE YEARS THAT I HAD THE CAR. THE CAR WOULD NOT START. I HAD TO CALL SOMEONE TO BOOST IT OFF TO START. I THEN WENT TO THE SHOP TO CHECK TO SEE IF I HAD BATTERY OR STARTER PROBLEMS. NO PROBLEMS FOUND IN

20151016FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ CLS550. AFTER REFUELING THE VEHICLE, THERE WAS A STRONG ODOR OF FUEL PRESENT INSIDE THE CABIN OF THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT NOTICED THAT THERE WAS FUEL LEAKING FROM UNDER THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LEFT FUEL LEVEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

20150728FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ CLS550. THE CONTACT STATED THAT STRONG FUEL FUMES WERE PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A LEAK COULD NOT BE DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

Mileage: 51,000

20150709FUEL/PROPULSION SYSTEM

THERE IS A FUEL LEAKING INTO THE BACKSEAT OF MY 2007 MERCEDES BENZ CLS 550 I BEGAN NOTICING THE SMELL IN MY CAR A FEW MONTHS AGO AND I FINALLY DECIDED TO REMOVE THE BACK SEAT, UNDER THE BACK SEAT LIES THE FUEL TANK AND A FUEL FILTER MODULE WHICH IS LEAKING AND CREATING A SMALL POOL OF FUEL AND A FUEL SCENT IN MY CAR. INCIDENTALLY MERCEDES HAD A RECALL ON THE MERCEDES BENZ 2006 CLS (VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001) MY CAR IS A MERCEDES BENZ 2007 CLS WITH THE EXACT SAME PROBLEM. I WOULD LIKE TO FILE THIS COMPLAINT AND ASK THAT YOU HELP ME IN GETTING MERCEDES BENZ TO TAKE RESPONSIBILITY FOR THIS FAULTY FUEL FILTER MODULE AND INITIATE A RECALL TO REPAIR THIS PROBLEM. THIS PROBLEM HAS BEEN DOCUMENTED EXTENSIVELY ON MANY MERCEDES BENZ FORUMS HTTP://WWW.MBCA.ORG/FORUM/GAS-LEAK-SENDING-UNIT THIS ISSUE CREATES AN IMMEDIATE HAZARD TO ME, MY FAMILY AND OTHER DRIVERS. I ASK THAT YOU TAKE QUICK ACTION IN CONTACTING MERCEDES BENZ DEMANDING THEY MAKE AMENDS TO THIS ISSUE BEFOR

Mileage: 105,000

20150626FUEL/PROPULSION SYSTEM

HI I HAVE 2007 MERCEDES CLS550 79000 MILES.I HAD THE CAR FOR PAST 2 YEARS ARE WEEK AGO AFTER REFILING THE GAS TANK ARE STRONG GAS SMELL APPEAR INSIDE THE CAR AND OUT SIDE ALSO.I WAS WORRY FOR MY SAFETY AND I START READING ABOUT THE SAME PROBLEMS AND CURRENT CAMPAIGN AND RECALL FOR MERCEDES E CLASS W211 2003 TO 2009 SO I REMOVE MY REAR PASSENGER SEAT TO LOCATE THE PUMP AND THE SENDING UNIT THERE WAS BIG PUDDLE OF RAW GASOLINE INSIDE THE CABIN AROUND 200-300ML THERE WAS SO MUCH THERE THE WIRES FOR THE PUMP AND SENSORS WAS UNDER THE FUEL. I CALLED THE DEALER THEY REFUSE TO DO RECALL FOR MY CAR MY CAR USE THE SAME GAS TANK AND SAME PUMP AND SENDING UNIT LIKE E CLASS FROM 2003 TO 2008.. SO IF ONE PART IS DEFECTIVE(THE GAS TANK) WILL BE STILL DEFECTIVE IF MERCEDES PUT IN DIFFERENT MODEL CAR.MY CAR IS NOT SAFE ANY MORE IM SCARY TO DRIVE IT ANY MORE .

Mileage: 79,800

20141030FUEL/PROPULSION SYSTEM

UPON SMELLING GASOLINE WHEN THE AUTO IN QUESTION WAS FILLED, WE WERE DIRECTED MY MERCEDES DEALERSHIP ON WEST SAHARA IN THE CITY OF LAS VEGAS IN THE STATE OF NEVADA. THE OWNER REPLACED THE GAS CAP. THE AUTO IN QUESTION CONTINUED TO SMELL OF GASOLINE OFF AND ON. IN SEPTEMBER OF 2014 THE AUTO DISPLAYED A SIGNAL AT THE ENGINE NEEDED TO BE LOOKED AT. THE AUTO WAS TAKEN BACK TO MERCEDES ON WEST SAHARA AND THE OWNER WAS INFORMED THAT THERE WAS A FUEL TANK LEAK. DUE TO THE QUOTE OF $3500 TO FIX THE ISSUE, THE AUTO WAS TAKEN TO G&G AUTO AND AUTHORIZED MERCEDES REPAIR SHOP IN LAS VEGAS. THE LEAD MECHANIC CONFIRMED THE FUEL TANK LEAK AND SHOWED THE OWNER HOW THE GAS POOLED ON TOP OF THE TANK WHICH IS JUST UNDER THE BACK SEAT. OBVIOUSLY A HUGE DANGER. THE OWNER OF G&G AUTOSHOP INFORMED THE OWNER THAT THIS IS A VERY COMMON PROBLEM AND ALERTED US TO THE DOCUMENTATION ON THE INTERNET REGARDING CLASS ACTION LAW SUITS. THE OWNER CONTACTED MERCEDES HEAD QUARTERS IN NEW YORK CITY AND WELL AS THE GENERA

Mileage: 103,000

Compare 2007MERCEDES-BENZCLS550 to Similar Vehicles

NHTSA Investigations

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Frequently Asked Questions

How many complaints does the 2007 MERCEDES-BENZ CLS550 have?
The 2007 MERCEDES-BENZ CLS550 has 44 NHTSA complaints, 0 crashes, 1 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2007 MERCEDES-BENZ CLS550?
The most-complained component for the 2007 MERCEDES-BENZ CLS550 is FUEL/PROPULSION SYSTEM with 17 complaints. Other frequently reported areas include FUEL SYSTEM, GASOLINE and UNKNOWN OR OTHER.
Is the 2007 MERCEDES-BENZ CLS550 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.