Total Complaints
6 filings
MERCEDES-BENZ CLS500 · model year
2007 MERCEDES-BENZ CLS500
6 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCEDES-BENZCLS500 carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2007 CLS500 is air bags with 1 filings, followed by steering (1) and equipment (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 15 investigation files overlapping the 2007 CLS500. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
6
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 1 |
| STEERING | 1 |
| EQUIPMENT | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| SEATS | 1 |
| SUSPENSION | 1 |
Recent Complaints
20181219FUEL/PROPULSION SYSTEM
FUEL SMELL SUSPENSION DRIVERS SEAT TEARING BRAKES
Mileage: 100,200
20181219SEATS
FUEL SMELL SUSPENSION DRIVERS SEAT TEARING BRAKES
Mileage: 100,200
20181219SUSPENSION
FUEL SMELL SUSPENSION DRIVERS SEAT TEARING BRAKES
Mileage: 100,200
20100918AIR BAGS
I HAVE A 2007 MERCEDES CLS 550. MY HEADREST HAVE DEPLOYED FOR SOME REASON ON AT LEAST FOUR SEPARATE OCCASIONS. WHEN THE HEADREST DEPLOYS IT HITS ME IN THE BACK OF THE HEAD. IT HAS HAPPENED 2X WHILE DRIVING ON THE FREEWAY AND 2X WHILE BACKING UP. THE DEALERSHIP HAS REPAIRED THE HEADREST ON AT LEAST FOUR SEPARATE OCCASIONS. INCLUDING KEEPING THE VEHICLE FOR ALMOST A MONTH AND HALF. THAT REPAIR WAS JUST A FEW MONTHS AGO. LAST WEEK WHILE DRIVING ON THE FWY, THE HEADREST DEPLOYED AGAIN FOR NO REASON AND STRUCK ME IN THE BACK OF THE HEAD. I BELIEVE THIS IS A DEFECT AND A SAFETY CONCERN. IN ADDITION, MY VEHICLE STEERING WHEEL STARTED PEELING A YEAR AGO. THIS PAINT COMES OFF ON MY HANDS AND CAN END UP IN MY EYES, NOSE AND MOUTH. I AM CONCERNED ABOUT THE CONTENTS OF THE PAINT. MERCEDES REFUSES TO REPLACE MY STEERING WHEEL OR REPAIR IT. WHEN THE PEELING FIRST OCCURRED THE DEALERSHIP ORDERED ME A NEW STEERING WHEEL AND SAID THAT IT WAS A PROBLEM WITH SOME OF THE MODELS. WHEN I RETUR
Mileage: 83,000
20100918STEERING
I HAVE A 2007 MERCEDES CLS 550. MY HEADREST HAVE DEPLOYED FOR SOME REASON ON AT LEAST FOUR SEPARATE OCCASIONS. WHEN THE HEADREST DEPLOYS IT HITS ME IN THE BACK OF THE HEAD. IT HAS HAPPENED 2X WHILE DRIVING ON THE FREEWAY AND 2X WHILE BACKING UP. THE DEALERSHIP HAS REPAIRED THE HEADREST ON AT LEAST FOUR SEPARATE OCCASIONS. INCLUDING KEEPING THE VEHICLE FOR ALMOST A MONTH AND HALF. THAT REPAIR WAS JUST A FEW MONTHS AGO. LAST WEEK WHILE DRIVING ON THE FWY, THE HEADREST DEPLOYED AGAIN FOR NO REASON AND STRUCK ME IN THE BACK OF THE HEAD. I BELIEVE THIS IS A DEFECT AND A SAFETY CONCERN. IN ADDITION, MY VEHICLE STEERING WHEEL STARTED PEELING A YEAR AGO. THIS PAINT COMES OFF ON MY HANDS AND CAN END UP IN MY EYES, NOSE AND MOUTH. I AM CONCERNED ABOUT THE CONTENTS OF THE PAINT. MERCEDES REFUSES TO REPLACE MY STEERING WHEEL OR REPAIR IT. WHEN THE PEELING FIRST OCCURRED THE DEALERSHIP ORDERED ME A NEW STEERING WHEEL AND SAID THAT IT WAS A PROBLEM WITH SOME OF THE MODELS. WHEN I RETUR
Mileage: 83,000
20100918EQUIPMENT
I HAVE A 2007 MERCEDES CLS 550. MY HEADREST HAVE DEPLOYED FOR SOME REASON ON AT LEAST FOUR SEPARATE OCCASIONS. WHEN THE HEADREST DEPLOYS IT HITS ME IN THE BACK OF THE HEAD. IT HAS HAPPENED 2X WHILE DRIVING ON THE FREEWAY AND 2X WHILE BACKING UP. THE DEALERSHIP HAS REPAIRED THE HEADREST ON AT LEAST FOUR SEPARATE OCCASIONS. INCLUDING KEEPING THE VEHICLE FOR ALMOST A MONTH AND HALF. THAT REPAIR WAS JUST A FEW MONTHS AGO. LAST WEEK WHILE DRIVING ON THE FWY, THE HEADREST DEPLOYED AGAIN FOR NO REASON AND STRUCK ME IN THE BACK OF THE HEAD. I BELIEVE THIS IS A DEFECT AND A SAFETY CONCERN. IN ADDITION, MY VEHICLE STEERING WHEEL STARTED PEELING A YEAR AGO. THIS PAINT COMES OFF ON MY HANDS AND CAN END UP IN MY EYES, NOSE AND MOUTH. I AM CONCERNED ABOUT THE CONTENTS OF THE PAINT. MERCEDES REFUSES TO REPLACE MY STEERING WHEEL OR REPAIR IT. WHEN THE PEELING FIRST OCCURRED THE DEALERSHIP ORDERED ME A NEW STEERING WHEEL AND SAID THAT IT WAS A PROBLEM WITH SOME OF THE MODELS. WHEN I RETUR
Mileage: 83,000
Compare 2007MERCEDES-BENZCLS500 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2007 MERCEDES-BENZ CLS500 have?▼
The 2007 MERCEDES-BENZ CLS500 has 6 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2007 MERCEDES-BENZ CLS500?▼
The most-complained component for the 2007 MERCEDES-BENZ CLS500 is AIR BAGS with 1 complaints. Other frequently reported areas include STEERING and EQUIPMENT.
Is the 2007 MERCEDES-BENZ CLS500 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2007 MERCEDES-BENZ CLS500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.