Total Complaints
1 filings
MERCEDES-BENZ CLS · model year
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2011MERCEDES-BENZCLS carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2011 CLS is service brakes, hydraulic with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2011 CLS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES, HYDRAULIC | 1 |
MY NEW 2011 MERCEDES C300 2500 MILES IN. THE FRONT ROTORS WARPED. THE STEERING WHEEL SHAKES WHEN YOU APPLY BRAKES. THIS ISSUE WAS CONFIRMED BY FLETCHER JONES MERCEDES BENZ OF NEWPORT BEACH CALIFORNIA. MERCEDES CORPORATE AND FLETCHER JONES MERCEDES DENIED BY REQUEST TO REPLACE. THEY WILL NOT COVER IT. THIS IS MY SECOND NEW MERCEDES IN 3 YEARS AND LIKELY MY LAST. *TR
Mileage: 1,500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.