2016 MERCEDES-BENZ CLA250

90 complaints filed with NHTSA.

90
Complaints
9
Crashes
1
Fires
5
Injuries
2
Deaths

Complaints by Component

ComponentCount
UNKNOWN OR OTHER18
ENGINE15
AIR BAGS11
ELECTRICAL SYSTEM7
FUEL/PROPULSION SYSTEM5
STRUCTURE:BODY5
POWER TRAIN5
STEERING4
WHEELS3
SERVICE BRAKES3
SEATS2
VISIBILITY:SUN/MOON ROOF ASSEMBLY2
TIRES1
ELECTRONIC STABILITY CONTROL (ESC)1
ELECTRICAL SYSTEM:STARTER ASSEMBLY1

Recalls (8)

17V11400023/02/2017

ELECTRICAL SYSTEM:STARTER ASSEMBLY

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe veh

21V19700019/03/2021

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C

19V89200016/12/2019

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2018 CLA250 and CLA250 4MATIC, and 2017-2018 CLA45 AMG vehicles. The Occupant Classification System (OCS) may have been improperly calibrated, which may prevent the proper deployment of the front passenger air bag.

23V85400015/12/2023

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t

17V17700014/03/2017

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350

17V62700006/10/2017

AIR BAGS:FRONTAL

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

19V78700001/11/2019

COMMUNICATION

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models

Recent Complaints

20230718AIR BAGS

May 3, 2023 - I had pulled back into my driveway approximately at 8:45 AM after leaving a couple of minutes before to run errands. I turned the car off and went inside of my house for less than five minutes. I got back into my car, started the vehicle and the airbag exploded unexpectedly while I was in my driveway. Of course, I was shocked and confused as to what had happened. My husband was inside the house and came out to check on me. I received surface burns on both of my forearms, my left

20220221FireSEATS

There appears to have been a malfunction with the seat warmer that resulted in a fire.

20210524CrashAIR BAGS

I was involved in an accident and hit on the drivers side front and back door. I thought it was weird the airbags did not deploy. I had over $100k in medical bills and still require another surgery.

20200610CrashAIR BAGS

UNKNOWN ACCELERATED OUT OF DRIVEWAY, TURNING LEFT. COLLISION WITH OBJECT DEEMED VEHICLE TOTAL LOSS. NO AIRBAG DEPLOYED, FRONT END COLLISION. *TR

Mileage: 29,000

20200610CrashUNKNOWN OR OTHER

UNKNOWN ACCELERATED OUT OF DRIVEWAY, TURNING LEFT. COLLISION WITH OBJECT DEEMED VEHICLE TOTAL LOSS. NO AIRBAG DEPLOYED, FRONT END COLLISION. *TR

Mileage: 29,000

20180905CrashTIRES

THE TIRES BLEW OUT ON THE NJ TURNPIKE WHILE DRIVING APPROXIMATELY 67 MILES PER HOUR. THEY ARE PIRELLI CINTURATO P7 RUN FLAT 225 40R18. ONE OF THE OTHER TIRES HAS A BUBBLE IN IT. THE VEHICLES LOST CONTROL AND WAS SWERVING SEVERELY RIGHT AND LEFT ALMOST DOING A FULL 180 DEGREE TURN IN THE MIDDLE OF THE HIGHWAY WHICH NEARLY HIT OTHER VEHICLES DRIVING OVER 65 MILES PER HOUR. VEHICLE IS 2 YEARS OLD AND HAD TIRE ISSUES AT LEAST 4 TIMES PRIOR TO THIS INCIDENT. TIRE HAD PRESSURE ISSUE AND WAS TAKEN FOR

Mileage: 37,000

20180905CrashWHEELS

THE TIRES BLEW OUT ON THE NJ TURNPIKE WHILE DRIVING APPROXIMATELY 67 MILES PER HOUR. THEY ARE PIRELLI CINTURATO P7 RUN FLAT 225 40R18. ONE OF THE OTHER TIRES HAS A BUBBLE IN IT. THE VEHICLES LOST CONTROL AND WAS SWERVING SEVERELY RIGHT AND LEFT ALMOST DOING A FULL 180 DEGREE TURN IN THE MIDDLE OF THE HIGHWAY WHICH NEARLY HIT OTHER VEHICLES DRIVING OVER 65 MILES PER HOUR. VEHICLE IS 2 YEARS OLD AND HAD TIRE ISSUES AT LEAST 4 TIMES PRIOR TO THIS INCIDENT. TIRE HAD PRESSURE ISSUE AND WAS TAKEN FOR

Mileage: 37,000

20180726CrashFatalAIR BAGS

"TAKATA RECALL" THE DRIVER WAS KILLED IN A CAR ACCIDENT ON MARCH 21ST 2018 AND THE CAR WAS ON A RECALL. THE ACCIDENT WAS AT OCKECHOBEE ROAD, MIAMI, FL WITH 11TH STREET. THE CAR WAS IN MOTION. THE DRIVER RECEIVED A LETTER FROM MERCEDES-BENZ IN NOVEMBER 2017 STATING THAT THE CAR HAD AN INSUFFICIENT ELECTRICAL GROUNDING IN THE STEERING COLUMN COMPONENTS AND THAT THIS COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG CAUSING A RISK OF A POTENTIAL CRASH, BUT THAT UNFORTUNATELY THE REMEDY

20180726CrashFatalSTRUCTURE:BODY

"TAKATA RECALL" THE DRIVER WAS KILLED IN A CAR ACCIDENT ON MARCH 21ST 2018 AND THE CAR WAS ON A RECALL. THE ACCIDENT WAS AT OCKECHOBEE ROAD, MIAMI, FL WITH 11TH STREET. THE CAR WAS IN MOTION. THE DRIVER RECEIVED A LETTER FROM MERCEDES-BENZ IN NOVEMBER 2017 STATING THAT THE CAR HAD AN INSUFFICIENT ELECTRICAL GROUNDING IN THE STEERING COLUMN COMPONENTS AND THAT THIS COULD LEAD TO AN INADVERTENT DEPLOYMENT OF THE DRIVER AIRBAG CAUSING A RISK OF A POTENTIAL CRASH, BUT THAT UNFORTUNATELY THE REMEDY

20170315AIR BAGS

TL* THE CONTACT OWNS A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING AT SLOW SPEEDS, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE UNDERCARRIAGE WAS DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE PASSENGER SUSTAINED INJURIES TO THE FACE AND RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,583.

Mileage: 1,583

20161215CrashAIR BAGS

TL* THE CONTACT RENTED A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THE AUTONOMOUS BRAKING SYSTEM FAILED TO OPERATE AS INTENDED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE

20161215CrashSERVICE BRAKES

TL* THE CONTACT RENTED A 2016 MERCEDES-BENZ CLA250. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT ALSO STATED THAT THE AUTONOMOUS BRAKING SYSTEM FAILED TO OPERATE AS INTENDED. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE RENTAL AGENCY WAS NOTIFIED OF THE FAILURE. THE