Total Complaints
1 filings
MERCEDES-BENZ CL215 · model year
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004MERCEDES-BENZCL215 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 CL215 is power train:automatic transmission with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2004 CL215. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
1 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
I HAVE A 2004 CL 500 MERCEDES. I HAVE NOTICED THAT I HAVE HAD A DEAD SPOT IN THE THROTTLE RESPONSE. I FIRST THOUGHT MAYBE IT WAS HOW I HAD MY FOOT ON THE PEDAL BUT I FIGURED OUT THAT WASN'T IT. I DID NOTICE THAT SOMETIMES THE CAR JUST WONT GO THEN LURCHES I ALMOST HIT SOMEONE IN THE POST OFFICE PARKING LOT. NO RESPONSE THEN IT JUMPED FORWARD. LAST SUNDAY, I WENT TOO MAKE A LEFT HAND TURN AND NO THROTTLE RESPONSE AT ALL. I FLOORED THE PEDAL,THE ENGINE REVVED REALLY HARD BUT THE CAR WOULDN'T MOVE, EXCEPT AT A SLOW PACE, I WAS ALMOST HIT BY TWO OTHER CARS THAT HAD STARTED TO APPROACH AND THEY BOTH HAD TO SKID TO A STOP TO AVOID HITTING ME. THE CAR MOVED VERY SLOWLY UNTIL I WAS OUT OF THE INTERSECTION, WHERE I PULLED OVER TO LET MY HEART STOP BEATING OUT OF MY CHEST. I THEN STARTED HOME AND I HAD TO FLOOR IT TO GET THE 1.5 MILES TO MY HOUSE..THIS CAR ONLY HAS 49K MILES AND COST 139,000.00 NEW. I JUST SOLD A JAGUAR 2003 XJR AND IT HAD 85K MILES ON IT AND IT HAD A 5 SPEED MERCEDES TRANS IN
Mileage: 49,999
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.