Total Complaints
356 filings
MERCEDES-BENZ C300 · model year
356 NHTSA complaints, 14 crash reports, and 13 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2016MERCEDES-BENZC300 carries 356 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 14 crashes, 8 fires, 11 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2016 C300 is engine with 91 filings, followed by unknown or other (61) and fuel/propulsion system (56). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 13 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2016 C300. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
356 filings
Crashes Reported
14 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| ENGINE | 91 |
| UNKNOWN OR OTHER | 61 |
| FUEL/PROPULSION SYSTEM | 56 |
| ELECTRICAL SYSTEM | 29 |
| STRUCTURE:BODY | 23 |
| POWER TRAIN | 16 |
| STEERING | 13 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 11 |
| VISIBILITY/WIPER | 9 |
| SERVICE BRAKES | 9 |
| FUEL SYSTEM, GASOLINE | 8 |
| AIR BAGS | 6 |
| EXTERIOR LIGHTING | 3 |
| SEATS | 3 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
STEERING:RACK AND PINION:RACK
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe veh
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C
ELECTRONIC STABILITY CONTROL (ESC)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLC 300 SUV, GLC 300 4Matic SUV, C300 Sedan and C300 4Matic vehicles manufactured February 8, 2016, to May 18, 2016. The affected vehicles may be equipped with an Electronic Stability Program (ESP) control unit that may have been d
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 vehicles manufactured December 11, 2015, to December 23, 2015, C300 4Matic vehicles manufactured December 12, 2015, to December 29, 2015, and C450 AMG 4Matic vehicles manufactured December 12, 2015, to December 22, 2015. The a
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models
Spontaneous explosion of sunroof while car is in motion on the expressway 83 and could have caused an accident while my daughter was driving
The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving approximately 20 MPH and turning the steering wheel to the right or the left, there was an abnormal clicking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the rear sub frame of the vehicle had severe corrosion and needed to be replaced. The contact was advised by a service technician that there had been a recall for corrosion failures, but the year and the model were not included. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.
Mileage: 130,000
Strong fuel smell in cabin Can maybe cause a fire
fuel lines/ clamps defective causing a fuel leak. vehicle could catch on fire and fumes are extremely strong inside the cabin. issue confirmed by Mercedes dealer, mentioned there is an extended warranty up to 120,000 miles. rejected mine because i was at 120,300 miles. had to pay out of pocket. no warning lights or anything just the really strong smell of fuel and fuel range dropping. this is a very common issue thats known and should be a recall.
fuel lines/ clamps defective causing a fuel leak. vehicle could catch on fire and fumes are extremely strong inside the cabin. issue confirmed by Mercedes dealer, mentioned there is an extended warranty up to 120,000 miles. rejected mine because i was at 120,300 miles. had to pay out of pocket. no warning lights or anything just the really strong smell of fuel and fuel range dropping. this is a very common issue thats known and should be a recall.
The contact owns a 2016 Mercedes-Benz C300. The contact stated that whenever the fuel tank was full, there was a fuel-burning odor coming from the engine and entered the vehicle through the A/C vents. In addition, when the vehicle was cold, the odor was entering the vehicle through the A/C vents. No warning lights were illuminated. The vehicle was taken to a collision center specializing in foreign vehicles, where it was diagnosed that the fuel rail and injectors had a fuel leak. The vehicle was not repaired. The contact stated that the failure persisted. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE). However, the VIN was not included. The contact stated that his mother owned the vehicle in the past and gave the vehicle to the contact two years ago. The contact's mother remembered receiving a recall letter; however, the contact's mother was unsure if the vehicle had been repaired in the past. The manufacturer was
Mileage: 60,000
I am writing to formally report the premature failure and subsequent replacement of the electronic rack and pinion on my 2016 Mercedes-Benz C300 4Matic sedan. This repair was performed at Sears Imported Autos on 4/19/2024, at a cost of $5,840.14. Invoice number at Sears Imported Autos is XXX. My vehicle, VIN [XXX] , had only 74,427 miles at the time of the failure. The failure of a critical steering component at such a low mileage is highly unusual and, I believe, directly attributable to a latent manufacturing defect. I have recently become aware of a prior recall (NHTSA Campaign Number 18V850000) concerning the electronic power steering rack on these EXACT vehicles. While I acknowledge that my vehicle VIN was not included in the official scope of the previous NHTSA recall, the nature and timing of my component's failure strongly mirror the documented issues of MY power steering failure. Mercedes-Benz USA Customer Care Center just informed me that my VIN does NOT qualify for the
Vehicle developed OBD-II code P052E related to crankcase ventilation/PCV system malfunction. Issue causes improper crankcase pressure, rough idle, oil vapor smells, and check engine light. Independent research shows this is a common failure on 2015â2017 Mercedes C300 models. Repair requires replacement of crankcase vent/PCV assembly. This appears to be a premature emissions system failure.
An independent service center diagnosed my car as having a fuel leak stemming from the fuel rail and fuel injectors. This is a fire hazard due to a gas leak. There is a gas smell in the interior cabin that I noticed approximately one month ago. I believe this pertains to NHTSA ID #21V961, and I would like NHTSA to consider including my VIN in this recall.
My 2016 Mercedes Benz C300 started giving off funky fumes last year in 2024, now the fumes have turned into the smell of gas in 2025. Everytime that I call the dealership on Rockside Rd./ Broadway, located in Bedford Ohio, they give me an excuse as to why it's not their responsibility to correct the issue. What can I do?
My 2016 Mercedes Benz C300 started giving off funky fumes last year in 2024, now the fumes have turned into the smell of gas in 2025. Everytime that I call the dealership on Rockside Rd./ Broadway, located in Bedford Ohio, they give me an excuse as to why it's not their responsibility to correct the issue. What can I do?
CHECK ENGINE LIGHT appeared on dash at approximately 72k miles. Had code read and diagnosed by certified mechanic and he had an active code P06DA00(this code signifies an electrical fault, open circuit, or high resistance in the circuit for the oil pump control valve on vehicles with two stage oil pump, which can lead to incorrect oil pressure, which can cause engine damage if not addressed). Vehicle was taken to Harriman Mercedes in New York. They did not acknowledge an active code but wanted to diagnose and repair a stored code for a small evap leak, which was rectified with a new gas cap. After prying about the P06DA00 code, they finally admitted it did have a stored code but to ignore it because it had something to do with domestic and foreign car engine computers issues. How do you ignore an active code with a potentially serious engine issue and told to ignore it. I know for a fact that this is a common problem with these 2.0L engines in these cars for many years.
IT'S RIDICULOUS I TOOK MY CAR TO THE DEALER (MERCEDES-BENZ OF NOVI, MI) YESTERDAY 2016 MERCEDES C300 4MATIC FOR EXTENDED WARRANTY ON LOW PRESSURE FUEL HOSE AS THE CAR CABIN SMELLS LIKE GAS FUMES TO THE POINT WHERE IT GOT ME DIZZY AND NAUSEOUS AND THREW ME IN BED FOR A DAY. WHEN I ARRIVED THERE I WAS TOLD YEAH THIS IS COMMON ON THESE CARS AND WARRANTY WILL TAKE CARE OF IT. GOT A CALL LATER SAYING IT WILL NOT BE COVERED AS THE 10 YEAR EXTENDED WARRANTY SURPASSED MY CAR AS MY CAR PRODUCTION DATE IS 09/15, I WAS LIKE PLEASE ITS ONLY A COUPLE MONTH AFTER AND ITS A FIRE HAZARDOUS AND HEALTH MATTER THEY WERE LIKE NO, NOW MY CAR IS THERE AND I HAVE TO PAY THEM $850 TO CHANGE AN ISSUE THAT WAS SUPPOSED TO BE TAKEN CARE FROM THE BEGINNING FROM THE MANUFACTURER.
The contact owns a 2016 Mercedes-Benz C300. The contact stated that there was a gasoline odor inside and outside the vehicle on several occasions, while driving at various speeds and while parked. The contact stated that the vehicle failed to accelerate as needed. The contact stated that there was no warning light illuminated, the fuel consumption increased, with the fuel gauge lowered more quickly. The vehicle was taken to an independent mechanic who saw gasoline pooling near the fuel injector, and the coils were leaking between the fuel injector and the fuel rail, and the fuel rail or possibly the injector seals needed to be replaced. The vehicle was not repaired. The contact believed that the vehicle should be included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 98,000.
Mileage: 98,000
The contact owns a 2016 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the contact smelled a gasoline odor in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel hose downstream of the fuel pump was leaking. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V837000 (Fuel System, Gasoline); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
The contact owns a 2016 Mercedes-Benz C300. The contact stated that while at a stoplight, the energy saver START/STOP feature engaged, but the vehicle stalled and failed to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the START/STOP function failed to operate as designed. The mechanic informed the contact about NHTSA Campaign Number: 17V114000 (Electrical System, Engine and Engine Cooling). The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.
Mileage: 56,000
The contact owns a 2016 Mercedes-Benz C300. The contact stated that while at a stoplight, the energy saver START/STOP feature engaged, but the vehicle stalled and failed to restart. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the START/STOP function failed to operate as designed. The mechanic informed the contact about NHTSA Campaign Number: 17V114000 (Electrical System, Engine and Engine Cooling). The local dealer was not contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 56,000.
Mileage: 56,000
Upon purchasing my 2016 C300, I starting experiencing a right pull whenever I press on the brakes. I was very concerned as I use this vehicle to assist with dropping and pick up of my 2 grandchildren. The more I drove the car, the more unsafe especially when I attempt to bring my car to a stop. I took the car to a local mechanic and I was advice to take it to a Mercedes dealership. The mechanic also advice that it was an issue with the REAR SUB FRAME. A week later I took the car in to Mercedes as suggested and a day later I received a call and video from Mercedes that the subframe was broken and that is why I am getting that hard pull whenever I brake. Mercedes also stated that the control arm bracket is barely on and it is causing the vehicle to flex.
Picked my 5 year old Granddaughter up from camp we had a down tornado warning and we were driving home suddenly the sunroof opens it starts raining on us I hurried and pushed the button to close it when I did it made a loud crunch noise and almost shut but stayed vented and one side is higher than the other. When you try to close it or open it it does move a like but Iâm scared it will break on us
Positive Crankcase Ventilation Regulator Valve Performance Code P052E indicates a fault in the Positive Crankcase Ventilation Regulator Valve Performance for a predetermined.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.