2014 MERCEDES-BENZ C250

220 complaints filed with NHTSA.

220
Complaints
22
Crashes
9
Fires
17
Injuries
0
Deaths

Complaints by Component

ComponentCount
AIR BAGS93
ENGINE22
STEERING17
UNKNOWN OR OTHER13
ELECTRICAL SYSTEM11
FUEL/PROPULSION SYSTEM10
STRUCTURE:BODY10
SERVICE BRAKES8
POWER TRAIN7
VEHICLE SPEED CONTROL5
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE4
ELECTRONIC STABILITY CONTROL (ESC)3
EXTERIOR LIGHTING3
TIRES2
VISIBILITY/WIPER2

Recent Complaints

20230821CrashAIR BAGS

unknown but I have submitted a previous complaint.

20230821CrashSTRUCTURE:BODY

unknown but I have submitted a previous complaint.

20230821CrashWHEELS

unknown but I have submitted a previous complaint.

20230215CrashAIR BAGS

I was in an accident that caused my car to be a total loss. I was hit near the front left side, close to the driver's door. The airbag did not deploy despite the hard impact. I am currently having to go to therapy due to impact. My right lower arm was bruised from the impact, and I was in a lot of pain due to the bruising caused. I am assuming the bruising came from the hit to the steering wheel. I was never notified of an airbag recall.

20230127CrashAIR BAGS

unknown

20221206CrashAIR BAGS

Collision and airbags didn’t go off but should of cause recall and now totaled [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20220222FireELECTRICAL SYSTEM

My Mercedes started smoking from within the cabin. I traced it down to the speaker in the car. I contacted the Mercedes dealership and told them that my speaker was burning and smoking. The service advisor knew exactly the problem and said that the factory amplifier went bad and is causing an electrical issue in the car. He had seen this before. However, Mercedes is not considering a safety issue nor doing a recall. However, I was told I should not drive the car and have it towed. So, if

20210720CrashSERVICE BRAKES

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown fa

Mileage: 60,000

20210720CrashAIR BAGS

The contact owns a 2014 Mercedes-Benz C250. The contact stated that while her daughter was driving at various speeds, she depressed the brake pedal but it hesitated to respond. As a result, excessive force was applied to the brake pedal in order to slow down the vehicle. Due to the failure, the driver lost control of the vehicle and crashed into the barrier wall and the metal fence. No air bags were deployed. The contact's daughter sustained a fractured nose, lip laceration, and other unknown fa

Mileage: 60,000

20200910CrashAIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES BENZ C240 N/A. THE CONTACT STATED THAT HER SON WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE RUNNING A RED LIGHT. THE OTHER VEHICLE CRASHED INTO THE PASSENGER SIDE DOOR. THE AIR BAGS TO BOTH PASSENGER AND DRIVER'S SIDE DOORS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT TOOK TWO MONTHS TO REPAIR THE VEHICLE WITH THE PASSENGER SIDE

Mileage: 65,000

20180531CrashUNKNOWN OR OTHER

I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY

Mileage: 55,000

20180531CrashAIR BAGS

I WAS IN A HEAD ON COLLISION AND THE AIRWAY DID NOT DEPLOY

Mileage: 55,000

20180525CrashAIR BAGS

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND CAUSED THE CONTACT TO SUSTAIN RIB INJURIES AND A BROKEN TOE, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNAWARE OF THE INJURIES TO THE OTHER DRIVER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO COLLISION CENTER. THE DEALER WAS NOT CONTACTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MAD

Mileage: 52,000

20180524FireUNKNOWN OR OTHER

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PAL

Mileage: 50,200

20180524FireENGINE

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250. WHILE DRIVING 60 MPH, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN RETRIEVING THE VEHICLE FROM THE DEALER AND THAT THE VEHICLE HAD BEEN AT THE DEALER FOR THREE MONTHS. THE POLICE DEPARTMENT WAS CALLED, BUT A POLICE REPORT WAS NOT FILED. NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO MERCEDES BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PAL

Mileage: 50,200

20180510FireELECTRICAL SYSTEM

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, 561-689-6363) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE

Mileage: 50,187

20180510FireFUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, 561-689-6363) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE

Mileage: 50,187

20180510FireENGINE

TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, 561-689-6363) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING BACK HOME AT APPROXIMATELY 30 MPH, THE DRIVER HEARD A HISSING SOUND AND DARK SMOKE

Mileage: 50,187

20180328CrashVEHICLE SPEED CONTROL

WHILE SLOWING TO APPROACH A PARKING SPACE, THE CAR SPED FORWARD AND JUMP THE CURVE CRASHING INTO A STOREFRONT. NO ONE INJURED. STEPPING ON THE BRAKES DID NOT STOP OR EVEN SLOW DOWN THE CAR.

Mileage: 14,000

20180328CrashSERVICE BRAKES

WHILE SLOWING TO APPROACH A PARKING SPACE, THE CAR SPED FORWARD AND JUMP THE CURVE CRASHING INTO A STOREFRONT. NO ONE INJURED. STEPPING ON THE BRAKES DID NOT STOP OR EVEN SLOW DOWN THE CAR.

Mileage: 14,000