2012 MERCEDES-BENZ C250

-The steering wheel and brake locked up and became unusable while driving at approximately 75mph. Cruise control was enabled for a few miles (maybe 2) and disabled after. Around 5 minutes after disabling, the car began to surge between acceleration and deceleration drastically on its own. All of the dashboard lights that come on when the key is initially inserted came on at once while engine was on/running and the car was in drive. After finally being able to reach a safe enough spot, I put the car in park and turned the engine off. I sat for a few minutes to try and turn the engine/car back on and the car would not crank, but the overhead lights, radio, and dash lights were functioning. -This was an extremely dangerous experience. The car began to decelerate rapidly in heavy freeway traffic. At that speed, with many semi-trucks traveling nearby, this sudden loss of speed created an extremely dangerous situation. My vehicle instantly became a slow moving obstacle in the lane. Only by

-The steering wheel and brake locked up and became unusable while driving at approximately 75mph. Cruise control was enabled for a few miles (maybe 2) and disabled after. Around 5 minutes after disabling, the car began to surge between acceleration and deceleration drastically on its own. All of the dashboard lights that come on when the key is initially inserted came on at once while engine was on/running and the car was in drive. After finally being able to reach a safe enough spot, I put the car in park and turned the engine off. I sat for a few minutes to try and turn the engine/car back on and the car would not crank, but the overhead lights, radio, and dash lights were functioning. -This was an extremely dangerous experience. The car began to decelerate rapidly in heavy freeway traffic. At that speed, with many semi-trucks traveling nearby, this sudden loss of speed created an extremely dangerous situation. My vehicle instantly became a slow moving obstacle in the lane. Only by

-The steering wheel and brake locked up and became unusable while driving at approximately 75mph. Cruise control was enabled for a few miles (maybe 2) and disabled after. Around 5 minutes after disabling, the car began to surge between acceleration and deceleration drastically on its own. All of the dashboard lights that come on when the key is initially inserted came on at once while engine was on/running and the car was in drive. After finally being able to reach a safe enough spot, I put the car in park and turned the engine off. I sat for a few minutes to try and turn the engine/car back on and the car would not crank, but the overhead lights, radio, and dash lights were functioning. -This was an extremely dangerous experience. The car began to decelerate rapidly in heavy freeway traffic. At that speed, with many semi-trucks traveling nearby, this sudden loss of speed created an extremely dangerous situation. My vehicle instantly became a slow moving obstacle in the lane. Only by

The contact owns a 2012 Mercedes-Benz C250. The contact stated that while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle with the check engine warning light illuminated. The contact drove the vehicle to the shoulder of the road. The contact stated that the rattling sound continued, and the vehicle shuddered abnormally. The vehicle was towed to the residence. The independent mechanic provided mobile service and diagnosed the vehicle with cam shaft timing chain adjuster failure. The contact was informed that the cam shaft timing chain adjuster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2012 Mercedes-Benz C250. The contact stated while driving 35-40 MPH and depressing the brake pedal, the brake pedal was significantly stiff, and the vehicle failed to respond as needed. The contact stated that upon standing on the brake pedal, the vehicle responded as needed. The contact stated that the failure recurred while driving 65 MPH. The vehicle was taken to the dealer, where the vacuum pump was replaced; however, the failure recurred. The vehicle was taken to Mercedes-Benz of Beaumont (1865 I-10 S, Beaumont, TX 77701), where it was test-driven, and the dealer became aware that the brake pedal was extremely firm. The dealer diagnosed the vehicle and determined that the vacuum pump needed to be replaced. The part was replaced; however, the failure persisted. The contact stated that the failure increased, causing the contact to engage the parking brake to stop the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, but no assist

Mileage: 96,826

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leak

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leak

The model/year Mercedes-Benz are well known for experiencing this/these particular issues. My research has shown that these year/make/model vehicles are experiencing the same type of mechanical failures nationwide. The issues all relatively begin around 75,000 miles. I've only had my car 3 years putting 30000 on it hardly driven/cared for **Issue Found:** Oil was leaking onto the ignition coil and spark plug of cylinder 3. **Source of Leak:** Valve cover gasket failure. **Recommended Repairs:** - Replace the valve cover gasket (to halt the oil leak). - Replace spark plugs and ignition coil (which were contaminated/damaged by oil). **Relevance to Warranty:** The valve cover gasket is only covered if it fails as a result of an internally lubricated engine part causing damage. Ignition coils and spark plugs are maintenance items and are not covered by warranty plans. **Required Repairs (Identified Mechanical Issues)** - **Coolant Pipe Leak – $850** **Issue:** Coolant leak

The contact owns a 2012 Mercedes-Benz. The contact stated while driving at an undisclosed speed, the Check Engine and High Pressure Fuel Pump warning lights was illuminated. The failure occurred on several different occasions. The vehicle was taken back to the residence. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.Â

The contact owns a 2012 Mercedes-Benz. The contact stated while driving at an undisclosed speed, the Check Engine and High Pressure Fuel Pump warning lights was illuminated. The failure occurred on several different occasions. The vehicle was taken back to the residence. The contact did research and was made aware of an unknown NHTSA Campaign Number however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.Â

1. The car radio, blue-tooth, speakers, sound, car remote sound. Happened after a battery change by AAA - unsure if it's related. CUstomer service tried to resolve it - radio turns on, but nothing else works. 2. Doors won't unlock outside or inside - except passenegers side is open. 3. Accelerator acting strange - won't pick speed after 30, then 60 4. there was an air bag recal of this car a while ago.

1. The car radio, blue-tooth, speakers, sound, car remote sound. Happened after a battery change by AAA - unsure if it's related. CUstomer service tried to resolve it - radio turns on, but nothing else works. 2. Doors won't unlock outside or inside - except passenegers side is open. 3. Accelerator acting strange - won't pick speed after 30, then 60 4. there was an air bag recal of this car a while ago.

1. The car radio, blue-tooth, speakers, sound, car remote sound. Happened after a battery change by AAA - unsure if it's related. CUstomer service tried to resolve it - radio turns on, but nothing else works. 2. Doors won't unlock outside or inside - except passenegers side is open. 3. Accelerator acting strange - won't pick speed after 30, then 60 4. there was an air bag recal of this car a while ago.

Lost of drive power and the vehicle steering wheel locked on my mercedes from a damaged malfunctioning steering lock actuator module due to mechanical issues within the steering column such as bad steering wheel assembly, faulty steering lock module or issue with the wiring or other electrical components and the mercedes dealer is the only one who solves this issue no other mechanic in general. My safety was at risk due to I lost power and lost of front brakes due to bad sway bar assembly or components could of caused and accident when this happened on November 12, 2024 the problem dealership found during vehicle inspection was code 25464 they told me recommend to replace electric lock module and repair estimate was $2,829.78 and before I approved the the amount I told Mr Ivan Velasco service advisor that after they replace the module that if my vehicle was going to be working again and that if I was just going to make 1 payment of $2,829.78 then I would approved it so I did. Weeks lat

Lost of drive power and the vehicle steering wheel locked on my mercedes from a damaged malfunctioning steering lock actuator module due to mechanical issues within the steering column such as bad steering wheel assembly, faulty steering lock module or issue with the wiring or other electrical components and the mercedes dealer is the only one who solves this issue no other mechanic in general. My safety was at risk due to I lost power and lost of front brakes due to bad sway bar assembly or components could of caused and accident when this happened on November 12, 2024 the problem dealership found during vehicle inspection was code 25464 they told me recommend to replace electric lock module and repair estimate was $2,829.78 and before I approved the the amount I told Mr Ivan Velasco service advisor that after they replace the module that if my vehicle was going to be working again and that if I was just going to make 1 payment of $2,829.78 then I would approved it so I did. Weeks lat

Lost of drive power and the vehicle steering wheel locked on my mercedes from a damaged malfunctioning steering lock actuator module due to mechanical issues within the steering column such as bad steering wheel assembly, faulty steering lock module or issue with the wiring or other electrical components and the mercedes dealer is the only one who solves this issue no other mechanic in general. My safety was at risk due to I lost power and lost of front brakes due to bad sway bar assembly or components could of caused and accident when this happened on November 12, 2024 the problem dealership found during vehicle inspection was code 25464 they told me recommend to replace electric lock module and repair estimate was $2,829.78 and before I approved the the amount I told Mr Ivan Velasco service advisor that after they replace the module that if my vehicle was going to be working again and that if I was just going to make 1 payment of $2,829.78 then I would approved it so I did. Weeks lat

The contact owns a 2012 Mercedes-Benz C250. The contact stated while the vehicle was parked, the anti-lock theft prevention feature failed to function as intended. The contact stated that the steering wheel was seized, and the vehicle failed to start. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was due to the electronic lockout system. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

Mileage: 143,000

MY VEHICLE, HAS THE ENGINE MAKING NOISE ,WHEN STARTING,, THE LIFTERS RATTLE...I WAS TOLD TO CHECK WITH MERCEDES BENZ FOR RECALL INFO...HOWEVER, THE COMPANY STATES,THIS VEHICLE IS NOT INCLUDED....IT HAS 52,000 ORIGINAL MILES, AND HAS BEEN MAINTAINED...I BELIEVE, THIS PROBLEM SHOULD BE COVERED BY THE MANUFACTURER...PLEASE ADVISE.....I HAVE HAD THE MB DEALER DO A DIAGNOSIS..THEY CONFIRM THE LIFTERS ARE DISFUNCTIONING....

I got stranded in the middle of the street my vehicle does not crank steering lock so I had my vehicle towed into the Mercedes dealership the one in Figueroa st Monday November 18 2024 at around 03:24pm and this is what they told me. Needs immediate attention custom recommendation ELECTRIC STEERING LOCK During vehicle inspection found electric steering lock has malfunction code 25464 recommend to replace electric steering lock first and perform re-check. Repair total estimate: $2,829.78 I definitely can't afford to pay that amount please help with this issue

I got stranded in the middle of the street my vehicle does not crank steering lock so I had my vehicle towed into the Mercedes dealership the one in Figueroa st Monday November 18 2024 at around 03:24pm and this is what they told me. Needs immediate attention custom recommendation ELECTRIC STEERING LOCK During vehicle inspection found electric steering lock has malfunction code 25464 recommend to replace electric steering lock first and perform re-check. Repair total estimate: $2,829.78 I definitely can't afford to pay that amount please help with this issue