2002 MERCEDES-BENZ C240

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED TO ILLUMINATE PROPERLY. THE CONTACT STATED THAT THE ODOMETER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF TACOMA (1701-C ALEXANDER AVE E, FIFE, WA 98424) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS STILL AWAITING INFORMATION ON THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE APPROXIMATELY 90,000.*DT*JB*DT THE CONSUMER PROVIDED A PHOTO. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SEATTLE (2025 AIRPORT WAY S, SEATTLE, WA 98134 (206) 331-4312) WHERE IT WAS INFORMED THAT THE VEHICLE WAS FROM CANADA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.

RECEIVED NHTSA RECALL #19V918, MB CAMPAIGN #2020040011, AND BROUGHT VEHICLE TO MERCEDES DEALER, ALFANO, IN SAN LUIS OBISPO, CA ON 8/25/2020. WAS TOLD BY DEALER'S SERVICE MANAGER THAT VEHICLE PRODUCTION DATE WAS NOT AVAILABLE AND THAT THE VEHICLE DID NOT MATCH THE MODELS INCLUDED IN THE RECALL, SUCH PRODUCTION DATES WERE FROM 01/16/2006 TO 07/09/2006 INCLUSIVE. NO INSPECTION OF THE SUNROOF BONDING OR REPAIRS WERE ATTEMPTED ON THE VEHICLE. IMAGE OF SERVICE INVOICE ATTACHED TO THIS DOCUMENT.

Mileage: 185,318

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY). FLAGSHIP MOTORCARS OF LYNNFIELD (385 BROADWAY RTE. 1 NORTH, LYNNFIELD, MA 01940) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE RECALL REPAIR PERFORMED. UPON LEAVING THE DEALER AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT ATTEMPTED TO USE THE SUN ROOF HOWEVER, THE SUNROOF WOULD NOT CLOSE. THE CONTACT DROVE THE VEHICLE BACK TO THE DEALER AND EXPLAINED THE FAILURE. THE CONTACT WAS INFORMED THAT HER SUN ROOF WOULD BE RESET. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ISSUE WITH THE MOTOR AND THAT SHE WOULD HAVE TO PAY OUT OF POCKET FOR A DIAGNOSTIC TEST TO DETERMINE THE FAILURE. THE CONTACT REFUSED THE SERVICED AND ASKED THE MECHANIC TO SEAL THE SUN ROOF AND RETURN THE SUN ROOF TO ITS ORIGINAL FORM. AFTER LEAVING THE DEALER FOR THE SECOND TIME, THE CONTACT STATED THAT THE SUN ROOF SHOOK UPON CLOSING HER FRONT DRIVER'S SIDE DOOR. THE CONT

Mileage: 62,000

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE SUN ROOF RATTLED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V918000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 55,000

TL* THE CONTACT OWNS A 2002 MERCEDES-BENZ C240. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER LIGHTS FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT PROVIDED.

Mileage: 120,000

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS LEAKING FLUID IN SIX DIFFERENT PLACES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR AND WAS LEAKING TRANSMISSION FLUID. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS LEAKING FLUID IN SIX DIFFERENT PLACES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

I AM NOT SURE WHY MERCEDES IS DOING THIS. I AM SURE THE AUTO MAKER IS AWARE OF THE SITUATION AND NOT DOING ANYTHING ABOUT IT. I HAVE READ NUMEROUS FORUMS REGARDING THE SAME ISSUE. ELECTRICAL COMPONENTS NOT FUNCTIONING PROPERLY. I DEMAND MERCEDES TO DO SOMETHING ABOUT THIS PROBLEM AND THEY CAN NOT GET AWAY CLEAN HANDS JUST LIKE ANY OTHER AUTO MAKERS. THIS ARE PEOPLE LIVES YOU ARE PLAYING WITH AND YOU AS A AUTOMAKER HAVE NO REMORSE FOR PEOPLE LIVES. THIS IS NOT A MOVIE WHERE YOU CAN JUST CALCULATE YOUR COLLATERAL DAMAGE AND GET AWAY. WILL NEVER BUY MERCEDES EVER AGAIN. I AM VERY DISAPPOINTED. ITS ONE ISSUES AFTER ANOTHER. MY CAR JUST STOPS ON HIGHWAY ALL OF SUDDEN LOSES POWER AND HAVE TO TURN IT OFF AND TURN IT ON AGAIN. I HAD ALMOST EVERYTHING REPLACED IN THE CAR, SPARK PLUGS, ALTERNATOR, BATTERY(THAT WENT OUT 3 TIMES). OH DON'T GET ME STARTED ON THE AIR CONDITIONER - THE PARTS ARE MADE SO CHEAP THAT THERE IS A LITTLE HOOK TYPE THING THAT REGULATES THE SPEED OF THE SPEED BREAKS SO E

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT'S VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 06V028000 (INTERIOR LIGHTING), ALTHOUGH THE INSTRUMENT PANEL FAILURE WAS IDENTICAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLOYED, DRIVER SUSTAINED BROKEN SPINAL (NECK), TRAUMA BRAIN INJURY, BROKEN COLLAR BONES, BRUISED LUNGS, TWO BROKEN ARMS TWO BROKEN LEGS. *TR

Mileage: 117,000

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLOYED, DRIVER SUSTAINED BROKEN SPINAL (NECK), TRAUMA BRAIN INJURY, BROKEN COLLAR BONES, BRUISED LUNGS, TWO BROKEN ARMS TWO BROKEN LEGS. *TR

Mileage: 117,000

WHILE DRIVING TO GET ON THE FREEWAY FROM ON RAMP, MISS JUDGE AND LOST CONTROL OF THE STEERING WHEEL, VEHICLE FLIP FROM FRONT TO BACK ON THE DITCH SIDE OF THE ROAD, DRIVER WAS WEARING A SEAT BELT BUT GOT THROWN OUT DUE TO SEATBELT MALFUNCTION. FRONT AIRBAG ON STEERING AND PASSENGER SIDE DID NOT DEPLOYED, DRIVER SUSTAINED BROKEN SPINAL (NECK), TRAUMA BRAIN INJURY, BROKEN COLLAR BONES, BRUISED LUNGS, TWO BROKEN ARMS TWO BROKEN LEGS. *TR

Mileage: 117,000

TL* THE CONTACT OWNS A 2002 MERCEDES C240. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AFTER FINDING NHTSA RECALL CAMPAIGN ID NUMBER: 06V028000 (INTERIOR LIGHTING) BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 88,000. *TR

THERE IS VERY LIMITED VISIBILITY FROM THE DRIVER'S SIDE MIRROR BECAUSE THE MIRROR IS COMPROMISED IN SOME WAY. THIS OBVIOUSLY IS A SAFETY HAZARD. ADDITIONALLY, FLUID FROM THE MIRROR LEAKED ONTO THE DOOR OF THE CAR AND I UNDERSTAND THAT IT HAS ALMOST DEFINITELY AFFECTED THE PAINT. APPARENTLY, THIS HAS BEEN A COMMON PROBLEM IN MERCEDES CARS. I WAS AMAZED TO DISCOVER THE REPLACEMENT COST OF THE MIRROR, WHICH EXCEEDS $600. *TR

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ C240. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SEAT REGULATORS WERE DEFECTIVE. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 84,000.

Mileage: 84,000