Total Complaints
7 filings
MERCEDES-BENZ C-CLASS · model year
7 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998MERCEDES-BENZC-CLASS carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 C-CLASS is structure:frame and members:underbody shields with 1 filings, followed by suspension:rear (1) and fuel system, gasoline:storage:tank assembly (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 1998 C-CLASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
7 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS | 1 |
| SUSPENSION:REAR | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| AIR BAGS | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| CHILD SEAT | 1 |
| SUSPENSION | 1 |
WAS DRIVING CAR AND HEARD LOUD NOISE GOT OUT AND SAW FRONT RIGHT SIDE WAS SITTING LOWER ON ONE SIDE. CAR PULLS HARD TO THE RIGHT. HAD MY MECHANIC INSPECT. CONCLUDED THAT THE CUP HOLDER THAT HOLDS THE VEHICLES SPRINGS WAS RUSTED OUT. I HAVE RESEARCHED THIS ISSUE AND SEEMS TO BE A COMMON PROBLEM AND OR DESIGN FLAW. THANKFULLY DID NOT HAPPEN AT HIGHER SPEEDS IN DANGEROUS CONDITIONS. *TR
Mileage: 173,000
BRITAX ROUNDABOUT CAR SEAT DOES NOT FIT INTO MERCEDES C CLASS CAR. *AK
WINDOW FAILED. NLM
WHILE DRIVING AIRBAG WARNING LIGHT CAME ON AND THEN THE AIRBAG EXPLODED . THERE WAS NO ACCIDENT. THE VEHICLE WAS AT THE DEALER AT THE TIME THE AIRBAG EXPLODED. MANUFACTURER HAS BEEN NOTIFIED. *AK
GAS GAUGE SENSOR FAILED.
HEAT SHIELD MAKES NOISE WHEN VEHICLE IS TURNED OFF, DUE TO DESIGN.
REAR SUSPENSION BOUNCING CAUSING DIFFICULTY IN MAINTAINING CONTROL.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.