Total Complaints
41 filings
MERCEDES-BENZ C 300 · model year
41 NHTSA complaints, 7 crash reports, and 9 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020MERCEDES-BENZC 300 carries 41 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 7 crashes, 0 fires, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 C 300 is engine with 6 filings, followed by unknown or other (5) and fuel/propulsion system (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 9 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2020 C 300. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
41 filings
Crashes Reported
7 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 6 |
| UNKNOWN OR OTHER | 5 |
| FUEL/PROPULSION SYSTEM | 3 |
| ELECTRICAL SYSTEM | 2 |
| STEERING | 2 |
| AIR BAGS | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 2 |
| BACK OVER PREVENTION | 2 |
| TIRES:TREAD/BELT | 2 |
| VISIBILITY:SUN/MOON ROOF ASSEMBLY | 2 |
| POWER TRAIN | 2 |
| VEHICLE SPEED CONTROL | 1 |
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
| LANE DEPARTURE: WARNING | 1 |
SEAT BELTS:FRONT:RETRACTOR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2021 C300, 2017-2020 AMG C43, and AMG C63 vehicles. The front seat belts might not fully retract to their stowed position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 2
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300, E350, and GLC300 vehicles equipped with turbocharged 4-cylinder gasoline engines. The screws that retain the turbocharger oil feed and return lines may not have been properly tightened, possibly resulting in an oil leak.
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C
STRUCTURE:BODY:ROOF AND PILLARS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to t
BACK OVER PREVENTION:DISPLAY FUNCTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp
COMMUNICATION
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com
I am reporting a catastrophic repeat engine failure on my 2020 Mercedes-Benz C300. On October 9, 2025, with 26,589 miles, the vehicle suffered a Cylinder 2 failure (exhaust valves), causing a dangerous loss of power in traffic. I paid $4,100.43 for a $10,000 plus cylinder head replacement at an authorized dealer (Mercedes-Benz of Atlanta South) on November 13, 2025. Following the repair, the vehicle continued to exhibit multiple 'Check Engine Oil Level' warnings. On February 4, 2026âless than 90 days after the major repairâthe engine suffered a total catastrophic failure. The dealer now states the entire engine requires replacement. This repeat failure of a critical engine component at low mileage poses an unreasonable risk of stalling or sudden loss of propulsion on high-speed roads. I am aware of the January 2026 Mercedes-Benz warranty extension (NCU 30-P-072328) for this specific M264 engine defect, which confirms a known manufacturing flaw that the current dealership repair pr
I purchased this vehicle on December 26, 2025 from an authorized Mercedes-Benz dealership. Shortly after the purchase, I discovered an issue related to the airbag system, which indicates a potential safety defect. At the time of purchase and during the test drive, the vehicle was already turned on, and no warning or disclosure was provided regarding any airbag malfunction or warning message. The issue became apparent only after the purchase. I later brought the vehicle in for repairs. While some repairs were performed, the airbag issue was not fixed and remains in the same condition as before. The dealership is now refusing to repair the airbag system at no cost and is insisting that I pay for the repair, despite the fact that this defect appeared immediately after purchase and was never disclosed to me. I believe this represents a serious safety concern, as a malfunctioning airbag system may fail to protect occupants in the event of an accident. I also believe the vehicle was sold
points: ⸻ While driving, the vehicle displays the warning âActive Brake Assist Functions Limited â See Operatorâs Manual.â The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation. The warning appeared suddenly while driving, with no visible obstructions, weather conditions, or damage to sensors. Restarting the vehicle does not consistently clear the message. The issue has not yet been inspected by a dealer or repair facility. The cause of the malfunction is UNKNOWN, and the vehicle is available for inspection.
points: ⸻ While driving, the vehicle displays the warning âActive Brake Assist Functions Limited â See Operatorâs Manual.â The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation. The warning appeared suddenly while driving, with no visible obstructions, weather conditions, or damage to sensors. Restarting the vehicle does not consistently clear the message. The issue has not yet been inspected by a dealer or repair facility. The cause of the malfunction is UNKNOWN, and the vehicle is available for inspection.
points: ⸻ While driving, the vehicle displays the warning âActive Brake Assist Functions Limited â See Operatorâs Manual.â The message appears during normal driving and does not go away. This warning indicates that the automatic emergency braking / Active Brake Assist system is limited or disabled, reducing a critical safety feature designed to help prevent or mitigate collisions. This creates a safety risk because the vehicle may not automatically brake in an emergency situation. The warning appeared suddenly while driving, with no visible obstructions, weather conditions, or damage to sensors. Restarting the vehicle does not consistently clear the message. The issue has not yet been inspected by a dealer or repair facility. The cause of the malfunction is UNKNOWN, and the vehicle is available for inspection.
I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealerâs report states: âCylinder #2 mixture formation out of spec. Fault occurred due to worn exhaust valve seat. Cylinder head replacement required.â Estimated repair cost: $10,470.66. This causes misfire, loss of power, and unsafe drivability. The failure matches Mercedes-Benz Technical Service Bulletin LI01.30-P-072328 (2021), which documents valve-seat leakage in M264 engines requiring head replacement. The vehicle is outside warranty but has extremely low mileage, and MBUSA Case #18392667 remains unresolved. It is als
I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealerâs report states: âCylinder #2 mixture formation out of spec. Fault occurred due to worn exhaust valve seat. Cylinder head replacement required.â Estimated repair cost: $10,470.66. This causes misfire, loss of power, and unsafe drivability. The failure matches Mercedes-Benz Technical Service Bulletin LI01.30-P-072328 (2021), which documents valve-seat leakage in M264 engines requiring head replacement. The vehicle is outside warranty but has extremely low mileage, and MBUSA Case #18392667 remains unresolved. It is als
I purchased this 2020 Mercedes-Benz C300 only two months ago and have driven it less than 3,000 miles. The Carfax report shows consistent maintenance and regular service history by prior owners. While driving, the check engine light came on and the vehicle began shaking and running roughly. Diagnostics by Peachtree Imports (10/03/2025) and later by Mercedes-Benz of Atlanta South confirmed Cylinder #2 failure on the M264 2.0L engine at only 26,589 miles. The dealerâs report states: âCylinder #2 mixture formation out of spec. Fault occurred due to worn exhaust valve seat. Cylinder head replacement required.â Estimated repair cost: $10,470.66. This causes misfire, loss of power, and unsafe drivability. The failure matches Mercedes-Benz Technical Service Bulletin LI01.30-P-072328 (2021), which documents valve-seat leakage in M264 engines requiring head replacement. The vehicle is outside warranty but has extremely low mileage, and MBUSA Case #18392667 remains unresolved. It is als
BOTH the front tires in my 2020 Mercedes C300 developed sudden belt separation while driving at highway speed this past weekend. These tires were installed by Mercedes of Delray Beach Florida as part of my CPO vehicle purchase in September of 2022 and have less-than 20K miles on them. Tires are Continental ProContact size 225/45 R18 and marked M+S as well as MOE. The vehicle received a routine four-wheel alignment as part of my annual servicing in July 2025 by Mercedes of Fort Pierce, and no indication of any tire issue was mentioned. Tire pressures have been consistently checked monthly and always set cold to 37-PSI specifications. The first indication of a tire issue was a sudden vibration in the steering wheel and I thought I may have lost a wheel weight after driving thru our local car wash the day prior.
The contact owns a 2020 Mercedes-Benz C300. The contact stated that a section of the roof near the top of the windshield, between the sunroof, had detached and flown off the vehicle while driving 30 MPH in bumper-to-bumper traffic. The driver was able to grab the portion of the rubber gasket and pulled it into the vehicle through the driverâs side front window. The roof was in three pieces. The contact turned on the hazard lights and was able to pull over safely to the side of the roadway. There were no warning lights illuminated. The contact was concerned about the failure potentially causing a road hazard under different circumstances. The vehicle was taken to an independent mechanic the next day who declined to service the vehicle and informed the contact it was an issue for the manufacturer. The contact went to a body shop and was informed that the failure was caused by a design flaw. The contact called the local dealer, who initially did not respond. The contact called the deal
Mileage: 28,722
The contact owns a 2020 Mercedes-Benz C300. The contact stated that a section of the roof near the top of the windshield, between the sunroof, had detached and flown off the vehicle while driving 30 MPH in bumper-to-bumper traffic. The driver was able to grab the portion of the rubber gasket and pulled it into the vehicle through the driverâs side front window. The roof was in three pieces. The contact turned on the hazard lights and was able to pull over safely to the side of the roadway. There were no warning lights illuminated. The contact was concerned about the failure potentially causing a road hazard under different circumstances. The vehicle was taken to an independent mechanic the next day who declined to service the vehicle and informed the contact it was an issue for the manufacturer. The contact went to a body shop and was informed that the failure was caused by a design flaw. The contact called the local dealer, who initially did not respond. The contact called the deal
Mileage: 28,722
Over the past month, my 2020 Mercedes-Benz C300 has been experiencing unexpected and increasingly concerning issues with the steering. These problems began suddenly and without any prior warning signs. Initially, the steering has been making grinding sounds more usual, particularly at lower speeds and when making tight turns. Over the following weeks, the issue became more pronounced, with occasional instances of the steering wheel resisting movement or feeling delayed in its response. At times, it feels as if the power steering system is intermittently failing or underperforming. There have been no warning lights on the dashboard, and I have not been involved in any recent accidents or incidents that could have caused physical damage to the steering system. I have maintained the vehicle in accordance with the manufacturer's guidelines, including regular servicing. but there the person before me had been in a accident and it may have been the dealership i bought it off of failed to fix
I own a 2020 Mercedes-Benz C300, and the check engine light recently came on. The vehicle has only around 27,000 miles and has been regularly maintained at an authorized dealership. Diagnostic testing revealed fault code P06DA00, indicating an electrical failure or open circuit in the engine oil pump control valve. The dealership confirmed that the valve could not actuate and provided a repair estimate exceeding $7,000 due to the labor-intensive nature of the repair. This issue occurred shortly after the factory warranty expired. The sudden loss of power while driving could pose serious safety risks under different traffic conditions. I believe this may be a manufacturing defect that could potentially affect other vehicles of the same model. This issue occurred shortly after the factory warranty expired. The way the vehicle lost power suddenly while driving could have posed serious safety risks in different traffic conditions. I believe this could be a manufacturing defect and may a
Sunroof is not closing
THE COMPONENT THAT IS MALFUCTIONING IS THE COVERTABLE TOP OF MY 2020 C300 CABRIOLET MERCESDES BENZ. THE STRINGS/CORDS THAT HOLD THE LINER OF THE COVERTABLE TOP TO THE ROOF ARE BREAKING AND IT MAKES THE COVERTIBLE TOP INOPERABLE. THERE WAS NO WARNING LAMP OR NOTICE OF THIS DEFECT. THERE IS ONLY 11595 MILES ON MY 4 YEAR OLD CAR THAT IS GARAGED. THIS OCCURRED 1 YEAR AFTER MY WARRANTY EXPIRED. THIS WOULD CAUSE THE TOP TO BE STUCK IN THE MIDDLING OF OPENING AND IT COULD NOT BE MOVED MECHANICALLY TO GET IT FULLY OPENED OR CLOSED TO THE WEATHER AND IS UNDRIVABLE.THE COST TO REPAIR IT IS ESTIMATED BY THE DEALER AT $4,000.00. tHE DEALER IS WELL AWARE OF TGIS LATENT DEFECT.
Roof panel is peeling and rattling loose. Iâm afraid it will come off like the other C-300s that were recalled for their roof panel flying off.
My wife was driving our 2020 Mercedes Benz C300 coupe near our house and the engine light came on. Then the car could not be driven over the speed of 30 miles per hour. Then it stopped and had to be towed. Fortunately, she was able to avoid being hit by other vehicles.The car only has 25219 miles. It was towed to a mechanic who performed a diagnostic test which provided a series of codes regarding the malfunction. Three codes were related to the CAMTRONIC camshaft system and its Solenoid ( Codes: P003C-53; P34AE-00; P34AD-09). Camshaft position actuators Failure codes: P34AD; P34AE. The way it happened could have resulted in damage, serious injury or death since the car suddenly stopped. The car is well maintained. We believe that there is a manufacturer's defect since this is a garaged vehicle that is well maintained and has low mileage.
My wife was driving our 2020 Mercedes Benz C300 coupe near our house and the engine light came on. Then the car could not be driven over the speed of 30 miles per hour. Then it stopped and had to be towed. Fortunately, she was able to avoid being hit by other vehicles.The car only has 25219 miles. It was towed to a mechanic who performed a diagnostic test which provided a series of codes regarding the malfunction. Three codes were related to the CAMTRONIC camshaft system and its Solenoid ( Codes: P003C-53; P34AE-00; P34AD-09). Camshaft position actuators Failure codes: P34AD; P34AE. The way it happened could have resulted in damage, serious injury or death since the car suddenly stopped. The car is well maintained. We believe that there is a manufacturer's defect since this is a garaged vehicle that is well maintained and has low mileage.
Cylinder head is defective. Service advisor told me it was a known issue in which exhaust valves within cylinder head are prone to premature wear. If left unaddressed it leads to inevitable engine failure. I was quoted $12,000. My car is 2020 model year with not even 60,000. Barely even 4 years old.
The issue is that the trunk lid closes abruptly and unintentionally. On Saturday, February 3, 2024, as I was putting a shopping bag in the trunk of my car, the trunk lid closed abruptly without my pressing the close button and hit my forehead. The impact was such that my eyeglasses flew off my face and hit the ground. The pain was severe and two days later, I still have pain. While there was no tear to the skin, there's a bump on my forehead and is still painful. The head injuries generally do not show adverse symptoms until months after the incident. I called the Mercedes Benz corporation and after they checked the car VIN, said there had not been any recall for this specific issue. However, searching the internet, there are reports and complaints about this exact defect.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.