Total Complaints
13 filings
MERCEDES-BENZ AMG EQS · model year
2023 MERCEDES-BENZ AMG EQS
13 NHTSA complaints, 5 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2023MERCEDES-BENZAMG EQS carries 13 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 5 crashes, 0 fires, 15 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 AMG EQS is service brakes with 3 filings, followed by vehicle speed control (2) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2023 AMG EQS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
13
Complaints
5
Crashes
0
Fires
15
Injuries
0
Deaths
Crashes Reported
5 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 3 |
| VEHICLE SPEED CONTROL | 2 |
| UNKNOWN OR OTHER | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| ELECTRICAL SYSTEM | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| FORWARD COLLISION AVOIDANCE | 1 |
Recalls (2)
24V11500016/02/2024
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C300, AMG C43, S580e, S580, Maybach S580, Maybach S680, AMG SL43, AMGSL63, GLC300, EQE350, EQE500, EQS450, EQS580, AMG EQS, 2023 S500, AMG SL55, AMG EQE, 2024 E350, E450, AMG C63e S, CLE300 Coupe, CLE450 Coupe, and GLC300 Coupe vehicles.
23V40500005/06/2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.
Recent Complaints
20240921SERVICE BRAKES
- Emergency braking, Yes available. - It's a fatal issue. My family and I are at collision risk. - No they always say âNot duplicate the issueâ -Inspected by the dealer. - the collision warning Sound went off. I was driving on the highway by speed 60 mph and no cars were behind me and the car in front of me was so far and suddenly the emergency brake sound went off and the car suddenly stopped with hard and terrified brake and all the seat belts had tightened up.
20240921FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
- Emergency braking, Yes available. - It's a fatal issue. My family and I are at collision risk. - No they always say âNot duplicate the issueâ -Inspected by the dealer. - the collision warning Sound went off. I was driving on the highway by speed 60 mph and no cars were behind me and the car in front of me was so far and suddenly the emergency brake sound went off and the car suddenly stopped with hard and terrified brake and all the seat belts had tightened up.
20240325SERVICE BRAKES
SEE UPLOADED FILE SENT TO MERCEDES-BENZ. INCLUDES DESCRIPTION OF INCIDENT
20240325ELECTRICAL SYSTEM
SEE UPLOADED FILE SENT TO MERCEDES-BENZ. INCLUDES DESCRIPTION OF INCIDENT
20240325VEHICLE SPEED CONTROL
SEE UPLOADED FILE SENT TO MERCEDES-BENZ. INCLUDES DESCRIPTION OF INCIDENT
20240302ELECTRICAL SYSTEM
When operating the vehicle, the MBUX system will switch the User Profile without warning. When doing this it will reposition the driver seat for the new profile which causing interruption to the driver operating the vehicle. During the unexpected change the driver seat and the external mirrors will reposition to the switched User Profile. This has been reported to the Dealer (Mercedez Benz of Tampa) numerous times. The MBUX System was updated by the dealer Service Dept. (04 Jan - 10 Jan 2024) but has not resolved the problem. The dealer has been informed this presents a safety issue due to the unexpected User Profile switch and the changes to the driver's seat position and external mirror positions. Despite text messages to Service Technician and Sale Associate the reports has been ignored. There's no consistency or predictable method to know when the issue happens. It has happened multiple times since purchasing the vehicle on 21 August 2023 and multiple times since the MBUX System w
20240302UNKNOWN OR OTHER
When operating the vehicle, the MBUX system will switch the User Profile without warning. When doing this it will reposition the driver seat for the new profile which causing interruption to the driver operating the vehicle. During the unexpected change the driver seat and the external mirrors will reposition to the switched User Profile. This has been reported to the Dealer (Mercedez Benz of Tampa) numerous times. The MBUX System was updated by the dealer Service Dept. (04 Jan - 10 Jan 2024) but has not resolved the problem. The dealer has been informed this presents a safety issue due to the unexpected User Profile switch and the changes to the driver's seat position and external mirror positions. Despite text messages to Service Technician and Sale Associate the reports has been ignored. There's no consistency or predictable method to know when the issue happens. It has happened multiple times since purchasing the vehicle on 21 August 2023 and multiple times since the MBUX System w
20230919CrashVEHICLE SPEED CONTROL
The automatic emergency braking failed.
20230919CrashUNKNOWN OR OTHER
The automatic emergency braking failed.
20230919CrashFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking failed.
20230711FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Mercedes-Benz EQS. The contact stated that while reversing, the collision avoidance system inadvertently activated, causing the vehicle to abruptly stop. Additionally, while driving forward, the failure occurred, causing unknown messages to be displayed and alarms to be activated inside the vehicle. Also Additionally, the system also erroneously activated while using the turn signals to switch from one lane to the other even though there no vehicles nearby. While the adaptive cruise control was activated, another vehicle switched into the same lane and the alarm sounded and unknown messages were displayed even though the vehicle was several car lengths ahead. The cause of the failure was not yet determined. The manufacturer and the local dealer were notified of the failure. The failure mileage was 20,000.
Mileage: 20,000
20230704CrashSERVICE BRAKES
I had a forward collision with 2 cars. My brake has been failed and forward collision warning system failed. I leased the car because of the safety features but I am really disappointed. Since I had my kids in the car with me. It was a really horrible experience and I can't drive the car anymore because of the safety issues.
20230704CrashFORWARD COLLISION AVOIDANCE: WARNINGS
I had a forward collision with 2 cars. My brake has been failed and forward collision warning system failed. I leased the car because of the safety features but I am really disappointed. Since I had my kids in the car with me. It was a really horrible experience and I can't drive the car anymore because of the safety issues.
Compare 2023MERCEDES-BENZAMG EQS to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2023 MERCEDES-BENZ AMG EQS have?▼
The 2023 MERCEDES-BENZ AMG EQS has 13 NHTSA complaints, 5 crashes, 0 fires, 15 injuries, and 0 deaths reported.
Are there any recalls for the 2023 MERCEDES-BENZ AMG EQS?▼
Yes, the 2023 MERCEDES-BENZ AMG EQS has 2 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 MERCEDES-BENZ AMG EQS?▼
The most-complained component for the 2023 MERCEDES-BENZ AMG EQS is SERVICE BRAKES with 3 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and UNKNOWN OR OTHER.
Is the 2023 MERCEDES-BENZ AMG EQS safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.