Total Complaints
34 filings
MERCEDES-BENZ A 220 · model year
34 NHTSA complaints, 2 crash reports, and 7 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2020MERCEDES-BENZA 220 carries 34 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 2 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 A 220 is electrical system with 8 filings, followed by engine (5) and unknown or other (4). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 7 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2020 A 220. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
34 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 8 |
| ENGINE | 5 |
| UNKNOWN OR OTHER | 4 |
| BACK OVER PREVENTION | 3 |
| POWER TRAIN | 3 |
| STEERING | 2 |
| SUSPENSION | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| COMMUNICATION | 1 |
| STRUCTURE:BODY | 1 |
| AIR BAGS | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 A 220 and A 220 4MATIC, 2020 CLA 250, CLA 250 4 MATIC, GLC 300 Coupe 4MATIC, GLC 300 and GLC 300 4MATIC vehicles. The driver's side front airbag modules may not have been properly bolted down.
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a gasoline engine. During the
BACK OVER PREVENTION:DISPLAY FUNCTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not disp
ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com
There was a rear camera recall in 2022 which I had fixed they did a software upgrade. The EXACT same issue has returned . Itâs really dangerous when backing out of spaces and I canât see. I took to dealership and they claim my license plate cover is the issue however even without the cover the exact problem with camera exists it is the same failure
My 2020 Mercedes-Benz A220 experienced the same defect described in NHTSA Recall 21V961000 (fuel injector leakage and potential fire hazard). In March 2023, my vehicle was diagnosed with leaking fuel injectors that were causing fuel to leak back through electrical connections, creating circuit issues and a fire risk. I paid $2,902.65 out-of-pocket at a certified service center to have all four OEM fuel injectors replaced (invoice available). Later, I took my car to a Mercedes-Benz dealership, where they performed additional work on the fuel injector system at no cost to me. The service advisor stated that this was covered under a recall/service campaign related to the fuel injector defect. This shows Mercedes-Benz has already acknowledged that my car was affected by the exact same issue covered under Recall 21V961000. However, I was told my VIN [XXX] ) is not officially included in the recall population, and Mercedes-Benz USA has declined to reimburse me for the $2,800+ repair. I
My 2020 Mercedes-Benz A220 experienced the same defect described in NHTSA Recall 21V961000 (fuel injector leakage and potential fire hazard). In March 2023, my vehicle was diagnosed with leaking fuel injectors that were causing fuel to leak back through electrical connections, creating circuit issues and a fire risk. I paid $2,902.65 out-of-pocket at a certified service center to have all four OEM fuel injectors replaced (invoice available). Later, I took my car to a Mercedes-Benz dealership, where they performed additional work on the fuel injector system at no cost to me. The service advisor stated that this was covered under a recall/service campaign related to the fuel injector defect. This shows Mercedes-Benz has already acknowledged that my car was affected by the exact same issue covered under Recall 21V961000. However, I was told my VIN [XXX] ) is not officially included in the recall population, and Mercedes-Benz USA has declined to reimburse me for the $2,800+ repair. I
August 2024 the dealership had my vehicle for over a month for major engine repairs after the motor mount snapped on the freeway and since then I only drove 3661 miles and Iâm now convinced that they miss diagnosed and missed something It never drove the same after so on June 24th I was driving home and the engine seized and almost ejected me from the vehicle and I thank god for seatbelts The car was towed to the dealership and no loaner nor communication for 3 weeks Then tried to charge me $5000 then $3500 to do a teardown after telling me a week ago that I have catastrophic engine failure that is not fixable at all Last Thursday and Friday they did teardown to see what caused this and I am covered under warranty The service manager called me yesterday morning stating it is the 2 rod bearing that caused bright gold metal shavings in my engine oil that caused a catastrophic engine failure I requested that the service manager send me the written report so I can see He said nope
August 2024 the dealership had my vehicle for over a month for major engine repairs after the motor mount snapped on the freeway and since then I only drove 3661 miles and Iâm now convinced that they miss diagnosed and missed something It never drove the same after so on June 24th I was driving home and the engine seized and almost ejected me from the vehicle and I thank god for seatbelts The car was towed to the dealership and no loaner nor communication for 3 weeks Then tried to charge me $5000 then $3500 to do a teardown after telling me a week ago that I have catastrophic engine failure that is not fixable at all Last Thursday and Friday they did teardown to see what caused this and I am covered under warranty The service manager called me yesterday morning stating it is the 2 rod bearing that caused bright gold metal shavings in my engine oil that caused a catastrophic engine failure I requested that the service manager send me the written report so I can see He said nope
August 2024 the dealership had my vehicle for over a month for major engine repairs after the motor mount snapped on the freeway and since then I only drove 3661 miles and Iâm now convinced that they miss diagnosed and missed something It never drove the same after so on June 24th I was driving home and the engine seized and almost ejected me from the vehicle and I thank god for seatbelts The car was towed to the dealership and no loaner nor communication for 3 weeks Then tried to charge me $5000 then $3500 to do a teardown after telling me a week ago that I have catastrophic engine failure that is not fixable at all Last Thursday and Friday they did teardown to see what caused this and I am covered under warranty The service manager called me yesterday morning stating it is the 2 rod bearing that caused bright gold metal shavings in my engine oil that caused a catastrophic engine failure I requested that the service manager send me the written report so I can see He said nope
My 2020 Mercedes-Benz A-Class has experienced a recurring and extremely dangerous transmission malfunction beginning around 15,000 miles and continuing through 75,000 miles. While driving on both highways and main streets, the car would suddenly stall and shift itself into neutral. A warning message would appear on the dash saying âCannot reverse â take to dealer.â The gas pedal would become unresponsive, and although I would try to shift back into Drive, the car would not move. The vehicle would slowly lose power and come to a stop in the middle of the road/highway, leaving me completely stranded in traffic with no safe way to move the car. On one occasion, I panicked while stopped in the road and attempted to switch into manual mode with paddle shifters and back to Drive â this briefly worked and allowed me to coast to a safe location. However, on the most recent and most dangerous incident, the car showed cannot reverse take to dealer the switch to âTransmission Malfunc
My 2020 Mercedes-Benz A-Class has experienced a recurring and extremely dangerous transmission malfunction beginning around 15,000 miles and continuing through 75,000 miles. While driving on both highways and main streets, the car would suddenly stall and shift itself into neutral. A warning message would appear on the dash saying âCannot reverse â take to dealer.â The gas pedal would become unresponsive, and although I would try to shift back into Drive, the car would not move. The vehicle would slowly lose power and come to a stop in the middle of the road/highway, leaving me completely stranded in traffic with no safe way to move the car. On one occasion, I panicked while stopped in the road and attempted to switch into manual mode with paddle shifters and back to Drive â this briefly worked and allowed me to coast to a safe location. However, on the most recent and most dangerous incident, the car showed cannot reverse take to dealer the switch to âTransmission Malfunc
August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble while driving on June 24th and towed it to dealership It has 41.856 not even 3661 The brakes locked and almost ejected me from car thank god for seatbelts Towed to dealership and they tell me a week and a couple days later saying it has catastrophic engine failure They have had my car almost 2 weeks no loaner no response until I kept showing up at dealership I want a buyback or a complete replacement due to the car is unsafe to drive and Iâm positive it has something to due with previous work they did or didnât diagnose previous issue properly or used faulty parts
August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble while driving on June 24th and towed it to dealership It has 41.856 not even 3661 The brakes locked and almost ejected me from car thank god for seatbelts Towed to dealership and they tell me a week and a couple days later saying it has catastrophic engine failure They have had my car almost 2 weeks no loaner no response until I kept showing up at dealership I want a buyback or a complete replacement due to the car is unsafe to drive and Iâm positive it has something to due with previous work they did or didnât diagnose previous issue properly or used faulty parts
August 2024 Engine mount broke and almost crashed my car the dealership did this: Rear engine support replace Remove/install complete wheel Engine compartment paneling, bottom Centre remove/install The torque struts were replaced N torque strut fasteners It had 38,195 miles I had engine trouble while driving on June 24th and towed it to dealership It has 41.856 not even 3661 The brakes locked and almost ejected me from car thank god for seatbelts Towed to dealership and they tell me a week and a couple days later saying it has catastrophic engine failure They have had my car almost 2 weeks no loaner no response until I kept showing up at dealership I want a buyback or a complete replacement due to the car is unsafe to drive and Iâm positive it has something to due with previous work they did or didnât diagnose previous issue properly or used faulty parts
The drivetrain/shaft is causing rumbling in the vehicle when accelerating and decelerating, typically around highway speeds. after more investigation the parts used on the a220 were also used on the gle350 that were recalled for having the same issues however the a220 wasnât recalled for those issues.
I used the factory installed remote start via the Mercedes me app, and within a couple of minutes the car was in flames.
I used the factory installed remote start via the Mercedes me app, and within a couple of minutes the car was in flames.
Vehicle makes popping/clicking noise when turning the steering wheel. Is worse when vehicle is cold. Causes rough driving.
Vehicle makes popping/clicking noise when turning the steering wheel. Is worse when vehicle is cold. Causes rough driving.
I was driving and I got coolant error on my dashboard. It came and then off. I pulled over and nothing seemed wrong with my engine. I restarted and headed home. The error was still on but the car was driving fine. I was trying to make it home. The car suddenly had all sorts of errors. It told me that my car was undrivable. I had no control over my car going 55 mph on a highway. I was luck to steer the car to the side of the road. Even when I was on the side of the road, I could not put it in park. It kept telling me my car was in danger of rolling away. I had my husband come meet me on the side of the road and he parked behind me so that my car did not roll away. I was on a slight incline on 32. We then waited for a tow truck. During that time, I tried to restart my car - only for it to give me undriveable, blind spot assist inoperative, errors. I could remember all of them. The tow truck guy had no idea what was going on either. My car spent 22 days at the dealersh
I was driving and I got coolant error on my dashboard. It came and then off. I pulled over and nothing seemed wrong with my engine. I restarted and headed home. The error was still on but the car was driving fine. I was trying to make it home. The car suddenly had all sorts of errors. It told me that my car was undrivable. I had no control over my car going 55 mph on a highway. I was luck to steer the car to the side of the road. Even when I was on the side of the road, I could not put it in park. It kept telling me my car was in danger of rolling away. I had my husband come meet me on the side of the road and he parked behind me so that my car did not roll away. I was on a slight incline on 32. We then waited for a tow truck. During that time, I tried to restart my car - only for it to give me undriveable, blind spot assist inoperative, errors. I could remember all of them. The tow truck guy had no idea what was going on either. My car spent 22 days at the dealersh
I went to OffLease Only to purchase a vehicle and when I got there it was already a hot day which is expected because it was summer time but I didn't expect to be there for that long. The inventory is 800+ which means you're searching for a while before coming across anything. When we finally got done and went to finance I was just ready to go. I didn't realize how high the interest rate was especially compared to my previous loan. My credit was run an extensive amount of times also. Just found out the accident the vehicle was in is now causing issues to the car and it's value. I would like for OffLease to pay off the remaining balance on the vehicle and also return all the payments made on the vehicle. Also, have the title sent over to me when it's all done.
The first incident: upon departing from our location and pulling out onto the highway, the car's check engine light appeared, and immediately went into "limp mode." This occurrence caused the car to not go over 9 miles per hour. After this occurred, we placed the hazard lights on immediately to find a safe place to pull over to. Being that this incident occurred very suddenly, oncoming traffic was forced to go around us, thus placing us unnecessarily in harm's way. After arriving to a safe location, MBUSA Roadside Assistance was notified, and the car was then towed back (over 350 miles) to the certified dealership for repair. After inspection, the cause was determined to be a malfunction in the software of the car. The check engine light was reset, and the car was returned. Three weeks later, the check engine light returned without warning. The car accelerates very roughly and slowly, thus placing us in danger as we do not know if the car is going to go into "limp mode" at any given mo
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.