Total Complaints
9 filings
MERCEDES-BENZ 500 · model year
9 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1997MERCEDES-BENZ500 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 500 is equipment:appliance:air conditioner with 2 filings, followed by steering:hydraulic power assist:power steering fluid (1) and visibility:power window devices and controls (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 1997 500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
9 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 2 |
| STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 1 |
| UNKNOWN OR OTHER | 1 |
| AIR BAGS | 1 |
| TIRES:TEMPORARY/EMERGENCY SPARE TIRE | 1 |
| AIR BAGS:FRONTAL | 1 |
FALSE DEPLOYMENT OF PASSENGER SIDE AIR BAG EXPLODED SPONTANEOUSLY WHILE THE VEHICLE IS PARKED CAUSING INJURY TO THE DRIVER. YH
A/C VENT IN REAR LEAKS. YH
VEHICLE WAS PURCHASED USED. SPARE TIRE IN THE TRUNK APPEARED BENT AS IF VEHICLE HAD BEEN IN AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK
PASSENGER AIRBAG SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS PARKED. NO ACCIDENT OR OTHER EVENT CAUSED DEPLOYMENT; ENGINE WAS OFF, VEHICLE NOT MOVING, VEHICLE NOT STRUCK.
CLOCK FAILED. *YC
REPEATED TIME ENGINE WON'T START NO POWER FOURTH TIME @ DEALERSHIP SAME PROBLEM. *AK
AIR CONDITIONER EVAPORATOR FAILED. *YC
THE STEERING FLUID DRAINED COMPLETELY OUT.
THE DRIVER'S SIDE WINDOW FAILED TWICE.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.