MERCEDES-BENZ 500 · model year

1997 MERCEDES-BENZ 500

9 NHTSA complaints for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 1997MERCEDES-BENZ500 carries 9 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1997 500 is equipment:appliance:air conditioner with 2 filings, followed by steering:hydraulic power assist:power steering fluid (1) and visibility:power window devices and controls (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 15 investigation files overlapping the 1997 500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

9
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths

Total Complaints

9 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
EQUIPMENT:APPLIANCE:AIR CONDITIONER2
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID1
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
UNKNOWN OR OTHER1
AIR BAGS1
TIRES:TEMPORARY/EMERGENCY SPARE TIRE1
AIR BAGS:FRONTAL1

Recent Complaints

20000706AIR BAGS:FRONTAL

FALSE DEPLOYMENT OF PASSENGER SIDE AIR BAG EXPLODED SPONTANEOUSLY WHILE THE VEHICLE IS PARKED CAUSING INJURY TO THE DRIVER. YH

20000322EQUIPMENT:APPLIANCE:AIR CONDITIONER

A/C VENT IN REAR LEAKS. YH

20000203TIRES:TEMPORARY/EMERGENCY SPARE TIRE

VEHICLE WAS PURCHASED USED. SPARE TIRE IN THE TRUNK APPEARED BENT AS IF VEHICLE HAD BEEN IN AN ACCIDENT. DEALER HAS BEEN CONTACTED. *AK

19991004AIR BAGS

PASSENGER AIRBAG SPONTANEOUSLY DEPLOYED WHILE VEHICLE WAS PARKED. NO ACCIDENT OR OTHER EVENT CAUSED DEPLOYMENT; ENGINE WAS OFF, VEHICLE NOT MOVING, VEHICLE NOT STRUCK.

19990823UNKNOWN OR OTHER

CLOCK FAILED. *YC

19990609ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

REPEATED TIME ENGINE WON'T START NO POWER FOURTH TIME @ DEALERSHIP SAME PROBLEM. *AK

19990512EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER EVAPORATOR FAILED. *YC

19970717STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

THE STEERING FLUID DRAINED COMPLETELY OUT.

19970717VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THE DRIVER'S SIDE WINDOW FAILED TWICE.

Compare 1997MERCEDES-BENZ500 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 1997 MERCEDES-BENZ 500 have?
The 1997 MERCEDES-BENZ 500 has 9 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 1997 MERCEDES-BENZ 500?
The most-complained component for the 1997 MERCEDES-BENZ 500 is EQUIPMENT:APPLIANCE:AIR CONDITIONER with 2 complaints. Other frequently reported areas include STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID and VISIBILITY:POWER WINDOW DEVICES AND CONTROLS.
Is the 1997 MERCEDES-BENZ 500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.