Total Complaints
2 filings
MERCEDES-BENZ 400 · model year
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1998MERCEDES-BENZ400 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1998 400 is engine and engine cooling:exhaust system:emission control:catalytic convertor with 1 filings, followed by air bags:frontal (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 1998 400. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR | 1 |
| AIR BAGS:FRONTAL | 1 |
WHILE TRAVELING 55 MPH AND WHEN MAKING A SUDDEN STOP AIR BAGS DEPLOYED WITHOUT ANY INDICATION, CAUSING INJURY TO CONSUMER'S FACE. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
I HAVE A MERCEDES S420 AND HAVE HAD A CONTINUING PROBLEM WITH BAD FUMES IN THE CAR THAT ARE MAKING MY WHOLE FAMILY REALLY SICK. THE PROBLEM STARTED WHEN WE FIRST GOT THE CAR AND RECENTLY HAS BECOME SO BAD THAT I HAVE HAD TO GET AN INHAILER FROM MY DOCTOR TO BREATHE. WE HAD IT AT THE DEALER WHEN WE FIRST GOT IT AND 3 TIMES FOR MANY DAYS AT A TIME RECENTLY AND COMPLAINED THE CHECK ENGINE LIGHT WAS COMING ON BUT THEY SAID THEY DID NOT THINK THERE WAS A PROBLEM. WE ARE GETTING REALLY SICK WITH OUR EYES BURNING SO WE HAD THE CAR LOOKED AT BCERTIFIED MECHANICS WHO SAID THE "HEAT COIL" IS BAD AND LOOKS LIKE IT MAY BE DEFECTIVE CAUSING COOLANT DRIP OUT AND BURN AND CAUSING FUMES IN THE CAR THAT COULD BE MAKING US SICK. THIS MAY BE A PROBLEM FROM WHEN WE FIRST GOT THE CAR. THE "HEAT SHIELD" ON THE FLOOR OF THE CAR MAY BE DEFECTIVE ALSO SO HEAT AND FUMES FROM THE CATALYTIC CONVERTER MAY BE COMING IN THE CAR TOO. MY LUNGS HAVE BEEN SEVERELY DAMAGED AND WE ARE HAVING GREAT DIFFICULTY WITH TH
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.