Total Complaints
2 filings
MERCEDES-BENZ 215 · model year
2002 MERCEDES-BENZ 215
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2002MERCEDES-BENZ215 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2002 215 is engine with 1 filings, followed by electrical system (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2002 215. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 1 |
| ELECTRICAL SYSTEM | 1 |
Recent Complaints
20140314ELECTRICAL SYSTEM
ELECTRONIC KEY FAILED TO TURN IN IGNITION. DEALER SERVICE MANAGER SAID IT MAY BE IGNITION SWITCH PRONE TO FAILURE. THERE IS A SERVICE BULLETIN NUMBER : PB805711 FOR THE IGNITION SYSTEM. IN THE LIGHT OF SERIOUS GM RECALL CONTROVERSY I AM CONCERNED THAT IF IGNITION FAILURE IS OCCURRING AT START TIME, IT MAY ALSO FAIL AT RUNNING SPEED CAUSING ENGINE, AIRBAGS, BRAKES AND STEERING TO STOP WORKING. GM FAILURE SEEMS TO BE MECHANICAL AND WHILE MERCEDES SEEMS TO BE ELECTRONIC, THE EFFECT COULD BE JUST AS DISASTROUS WITH RESULTING ACCIDENTS AND DEATHS. *TR
Mileage: 85,209
20130531ENGINE
BOTH COIL PACKS DEFECTIVE, THE GARAGE TOLD ME THAT THE ONE DISINTEGRATED, AND THE OTHER COIL PACK, I SMELLED WHAT SMELLED LIKE A FIRE DURING TEST DRIVE AFTER THE FIRST COIL PACK WAS REPLACED. THE SECOND ONE WENT BAD, THEY SAID IT WAS ARCING, AND WOULD HAVE CAUSED A FIRE. ALTHOUGH, IT WAS AT A MERCEDES DEALER IN ROCHESTER NY, THEY DIDN'T OFFER TO PAY FOR THE DEFECTIVE PART. THROUGH RESEARCH ON THE INTERNET I FIND THAT THESE COIL PACKS ARE NOTORIOUS FOR GOING BAD WITH LOW MILEAGE. ONE DISINTEGRATED AND CAUSED MISFIRE, AND THE OTHER APPARENTLY CAUSED A FIRE THAT CAUSED IT TO GO BAD. *TR
Mileage: 75,000
Compare 2002MERCEDES-BENZ215 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2002 MERCEDES-BENZ 215 have?▼
The 2002 MERCEDES-BENZ 215 has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What are the most common problems with the 2002 MERCEDES-BENZ 215?▼
The most-complained component for the 2002 MERCEDES-BENZ 215 is ENGINE with 1 complaints. Other frequently reported areas include ELECTRICAL SYSTEM.
Is the 2002 MERCEDES-BENZ 215 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.