Total Complaints
91 filings
MAZDA PROTEGE · model year
91 NHTSA complaints, 31 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996MAZDAPROTEGE carries 91 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 31 crashes, 2 fires, 33 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 PROTEGE is air bags:frontal with 18 filings, followed by equipment:appliance:air conditioner (5) and air bags (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 1996 PROTEGE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
91 filings
Crashes Reported
31 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS:FRONTAL | 18 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 5 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL | 4 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 3 |
| SEAT BELTS:FRONT:RETRACTOR | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 2 |
| STEERING: STEERING WHEEL/HANDLE BAR | 2 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 2 |
| POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT | 2 |
| INTERIOR LIGHTING | 2 |
| SEATS:FRONT ASSEMBLY:RECLINER | 2 |
I HAVE HAD A PROBLEM WITH MY VEHICLE - THE MAZDA PROTG MENTIONED UNDER "SUBJECT" OF THIS E-MAIL - ACCELERATING WITHOUT THE GAS PEDAL BEING TOUCHED ON AT LEAST THREE OCCASIONS SINCE I PURCHASED IT NEW IN THE FALL OF 1996. THE VEHICLE ALSO EXHIBITED INTENSE RUMBLING WHEN IN DRIVE AND WAITING AT IDLE AT A STOP SIGN OR TRAFFIC LIGHT. ON ONE OF SEVERAL OCCASIONS THAT I RETURNED THE VEHICLE TO THE DEALER ABOUT THE LATTER PROBLEM, A YOUNG ATTENDANT AT THE DEALER (MAZDA MAPLE SHADE IN MAPLE SHADE, NEW JERSEY) MENTIONED - APPARENTLY INADVERTENTLY - THAT THE RUMBLING WAS A "FACTORY DEFECT". I NEVER MENTIONED THE ACCELERATION PROBLEM SINCE I HAD ALWAYS MANAGED TO PUT ON THE BREAKS FIRMLY WHENEVER IT OCCURRED, AND THEREBY PREVENTED MOVEMENT THAT COULD HAVE CAUSED SERIOUS DAMAGE TO ANYTHING IN FRONT OF ME AS WELL AS THE CAR. THE VEHICLE ALSO HAS AN ELECTRONIC FEATURE THAT CAUSES IT TO AUDIBLY "REV UP" THE MOTOR BRIEFLY (APPROXIMATELY SEVERAL SECONDS, BUT LESS THAN A MINUTE) TO WARM UP. ONCE THE WAR
Mileage: 30,000
MY 1996 MAZDA PROTEGE LX (1.5 LITER ENGINE) SUFFERS FROM SUCH EXTREME ENGINE VIBRATION THAT THE CAR HAS RECENTLY BECOME PRACTICALLY UNDRIVEABLE DESPITE ITS LOW MILEAGE OF 83,000K AND A GOOD MAINTENANCE HISTORY. THE CAR SHAKES SEVERELY WHEN STARTING, JERKS SEVERELY WHEN SHIFTING GEARS AND IS SURGING ALMOST UNCONTROLLABLY AT VARIOUS TIMES. IT IS UNSAFE AND I HAVE BEEN TOLD THAT ALL ENGINE MOUNTS MUST BE REPLACED AT THIS TIME. IN LOOKING AT THE VECHICLE HISTORY, THERE HAS BEEN MANUFACTURER SERVICE BULLETINS ABOUT EXCESSIVE ENGINE VIBRATION. I BELIEVE THIS TO BE A SIGNIFICANT MANUFACTURER DEFECT THAT CAUSES UNSAFE CONDITIONS AND UNDUE BURDEN AND EXPENSE TO CONSUMERS. THE ESTIMATE FUTURE EXPENSE TO ME IS CLOSE TO $1,000.00.
CONSUMER'S VEHICLE WAS REAR ENDED WHILE STOPPING AT A TRAFFIC LIGHT, WHICH CAUSED A CHAIN REACTION WITH TWO OTHER VEHICLES. CONSUMER'S HEAD IMPACTED THE STEERING WHEEL , THE SEAT BACK, AND THEN THE STEERING WHEEL AGAIN. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Mileage: 84,000
WHILE DRIVING CONSUMER NOTICED THAT TRANSMISSION FAILED TO SHIFT GEARS. AFTER BEING INSPECTED CONSUMER CONCLUDED THAT TRANSMISSION HAD FAILED AND NEEDED REPLACEMENT. *AK
WHILE DRIVING CAR ON HIGHWAY AIR CONDITIONER SEIZED BREAKING BELT AND CAUSING ME TO LOSE POWER STEERING
Mileage: 75,000
CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.
Mileage: 42,000
CAR STARTED SMOKING & WITHIN LESS THAN 10 MINUTES THE FIRE THAT STARTED UNDER THE HOOD HAD HALF THE CAR ENGULFED IN FLAMES, WITHIN 25 MINUTES THE WHOLE CAR WAS COMPLETELY BURNED UP FROM FRONT TO BACK.
Mileage: 42,000
I HAD DIFFICULTY MOVING THE AUTOMATIC TRANSMISSION GEAR SHIFT LEVER WHEN THE CAR WAS ABOUT 1 YEAR OLD. THE PROBLEM WOULD OCCUR ON AND OFF OVER THE NEXT FEW YEARS. I FINALLY HAD TO REPLACE THE PART WHEN THE GEAR SHIFT LEVER WAS STUCK WITH MY KEY STILL IN THE IGNITION ABOUT 2 OR 3 YEARS AGO. I CAN'T REMEMBER IF IT WAS AN ELECTRICAL/IGNITION OR TRANSMISSION PROBLEM. NOW THE SAME PROBLEM IS HAPPENING AGAIN!
SERIOUS RUST PROBLEM DISCOVERED IN THE WINDSHIELD AREA OF CAR WHEN HAVING NEW WINDSHIELD INSTALLED. SEVERAL YEARS AGO, PROBABLY 1999, WHILE THE CAR WAS STILL UNDER WARRANTY, I ATTEMPTED TO HAVE MAZDA REPAIR RUST THAT WAS APPEARING ON THE FRONT PILLARS BY THE WINDSHIELD. THEIR AREA REPRESENTATIVE REFUSED, SAYING THAT THE WARRANTY ONLY COVERED RUSTING THROUGH. NOW THIS HAS BECOME A SAFETY HAZARD, BECAUSE THE INTEGRITY OF THE NEW WINDSHIELD'S MOUNTING IS IN DOUBT.
Mileage: 35,000
IN AREAR END COLLISION WITH ANOTHER TRUCK NEITHER AIR BAG DEPLOYED. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
WHILE DRIVING AT ANY SPEED VEHICLE WILL MAKE NOISE WHILE MAKING A TURN. ALSO, IT FEELS UNBALANCED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
THE DRIVERS AIR BAG FAILED TO DEPLOY DURING AN ACCIDENT IN WHICH THE VEHICLE SUSTAINED HEAVY DAMAGE.(ATTORNEY FOR CLIENT) *YH
OUR PROBLEM IS WITH THE CAR SEAT WE BOUGHT. IT IS A COSCO ALPHA OMEGA WITH A OVER HEAD SHIELD ON IT. THE OVERHEAD SHIELD, WHERE IT ATTACHES TO THE SEAT COMES OFF OFTEN, AND PARTS HAVE FALLEN OUT. THIS PERTICULAR SEAT , WITH THE OVER HEAD SHIELD, SHOULD BE REMOVED FROM STORES. MANY PEOPLE HAVE HAD THIS SAME COMPLAINT AND THE FACT THAT THE SHIELD COMES OFF SO EASILY IS A DANGER TO THE CHILD.*AK
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION IN WHICH DRIVER'S AIR BAG DID NOT DEPLOY, CAUSE UNKNOWN, IT HAS NOT BEEN DETERMINED IF VEHICLE WAS EQUIPPED WITH A PASSENGER AIR BAG. PLEASE GIVE ANY FURTHER DETAILS.*AK
ALL FOUR DOORS ON VEHICLE WOULD UNLOCK OR LOCK ON THEIR OWN WHETHER VEHICLE WAS ON OR TURNED OFF. HAD BEEN IN CONTACT WITH DEALERSHIP ABOUT PROBLEM.*AK
EVERY TEN THOUSAND MILES BRAKES HAVE TO BE REPLACED. *AK THE BRAKES BEGAN FAILING RIGHT FROM THE FIRST DAY OF PURCHASE AND LATER AT 6000 MILES AND 10000 MILES. *YH
PROBLEMS WITH SHIFTER LEVER, HARD TO SHIFT INTO GEARS. *AK THE GEAR SHIFT LEVER PROBLEM OCCURED WHEN THE VEHICLE WAS LESS THAN A YEAR OLD. THEN IT HAPPENED AGAIN FOUR YEARS LATER. *YH
CONSUMER HAS BROUGHT VEHICLE IN FOR REPAIRS ON SEVERAL OCCASIONS DUE TO SUSPENSION POPPING NOISE THAT IS IN THE FRONT AND REAR OF THE VEHICLE, THE NOISE IS STILL PRESENT AFTER REPLACEMENTS AND REPAIRS OF VARIOUS SUSPENSION COMPONENTS. *MJS
CHECK ENGINE LIGHT COMES ON, DUE TO POSSIBLE ENGINE FAILURE. *SLC
THE RIGHT BRAKES WERE COMPLETELY WORN, WHILE THE LEFT BRAKES WERE ONLY HALF WORN. *SLC
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.