MAZDA MAZDA5 · model year

2014 MAZDA MAZDA5

16 NHTSA complaints, and 1 active recall for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2014MAZDAMAZDA5 carries 16 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2014 MAZDA5 is service brakes with 4 filings, followed by engine (2) and unknown or other (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 21 investigation files overlapping the 2014 MAZDA5, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

16
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

16 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 — Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
SERVICE BRAKES4
ENGINE2
UNKNOWN OR OTHER2
STEERING2
VISIBILITY/WIPER1
SUSPENSION1
WHEELS1
LATCHES/LOCKS/LINKAGES1
STRUCTURE:BODY1
ELECTRICAL SYSTEM1

Recalls (1)

16V64400006/09/2016

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26,

Recent Complaints

20241019SERVICE BRAKES

I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the Brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their Mechanic who diagnosed the problem to be the ABS Hydraulic Control Unit Assembly. It is available for inspection upon request. My safety and the safety of my family was put at risk because of the fact that I have to pump the brakes to slow the vehicle. Yes the problem was confirmed by the independent Mechanic recomended by the dealer, with a detailed estimate. No inspection was performed by the manufacturer, police or insurance representatives. The service light was on from the day I bought the vehicle.

20230817STEERING

Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.

20230817SERVICE BRAKES

Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.

20230817ELECTRICAL SYSTEM

Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.

20220821STEERING

The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior to steering becoming difficult.

20211029STRUCTURE:BODY

The driver door handle stopped functioning on a 7-year-old low milage (<25k) Mazda 5. The malfunction is common among Mazda's and can be easily found when searching the internet. A small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out. In most cases, this causes the door to be unable to open (from the outside or inside). However, in my case, the door would not latch closed anymore. Having a driver side door not close while driving is a safety issue and a vehicle where the door does not stay closed should not be operated. This problem is known to Mazda and a recall was issued for certain Mazda models in the past - but not for the 2014 Mazda 5. (see this web-site for a description: https://www.realmazdaparts.com/blog/mazda-door-handle-problems) This issue came up without warning, leaving us on a trip with a door that was suddenly not latching closed anymore. Therefore, this is a safety hazard that may arise on any moment and

20210722LATCHES/LOCKS/LINKAGES

The contact owns a 2014 Mazda Mazda5. The contact stated that the passenger’s side rear door failed to open or close all the way. The contact stated that there was a 1-2-inch gap between the door and the door latch. The contact reached out to the local dealer to have the vehicle inspected however, the contact was unable to schedule an appointment for the vehicle to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 88,078.

Mileage: 88,078

20210610SERVICE BRAKES

The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.

Mileage: 48,000

20190524SERVICE BRAKES

WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAPPENS APPROXIMATELY 75-80% OF THE TIME. I DID NOT NOTICE THIS ISSUE WHEN THE VEHICLE WAS PURCHASED (NEW IN JAN, 2015) BUT NOTICED IT APPROXIMATELY 2 YEARS AFTER PURCHASE. SINCE THEN THE ISSUE HAS GRADUALLY INCREASED IN FREQUENCY AND HAPPENS NOT EVERY TIME THE BRAKES ARE USED BUT HAPPENS OFTEN EACH TIME THE VEHICLE IS DRIVEN.THE DATE OF OCCURENCE BELOW DOES NOT APPLY SINCE IT HAPPENS EVERY DAY AND IS STILL OCCURRING. ALSO, THE SPEED AND THE MILEAGE DOESN'T APPLY SINCE IT HAPPENS AT ALL SPEEDS AND HAS HAPPENED REGULARLY SINCE ABOUT 79000 MILES.

Mileage: 79,000

20180827SUSPENSION

SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.

Mileage: 50,000

20180827WHEELS

SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.

Mileage: 50,000

20180827UNKNOWN OR OTHER

SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.

Mileage: 50,000

20171030UNKNOWN OR OTHER

SUNROOF SHATTERED WHILE DOING NORMAL DRIVING. NOTHING HIT THE SUNROOF OR THE CAR, THE SUNROOF SIMPLY SHATTERED AND GLASS FELL ON ME, AND MY CHILDREN. WE WERE DRIVING ON A STATE HIGHWAY GOING ABOUT 70 (THE SPEED LIMIT). THERE WERE NO OTHER VEHICLES AROUND OR IN FRONT OF ME.

Mileage: 33,800

20170803ENGINE

I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.

Mileage: 93,000

20161201ENGINE

TL* THE CONTACT OWNS A 2014 MAZDA 5. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED AT A HIGH RATE AS IF THE VEHICLE WOULD TAKE OFF. THE FAILURE OCCURRED WHILE THE VEHICLE WAS PARKED AND THE ENGINE WAS WARMED UP. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

20151215VISIBILITY/WIPER

THE CAR WAS SITTING IN THE DRIVEWAY AND AN EIGHT INCH CRACKED DEVELOPED. THERE WERE NOT ANY CHIPS IN THE WINDSHIELD AND IT LOOKED LIKE IT WAS A STRESS CRACK. WAS NOT VERY HAPPY. WHEN INVESTIGATING I LEARNED THAT THERE ARE A LOT OF OTHER PEOPLE WITH THE SAME PROBLEM. IT SEEMS LIKE MAZDA SHOULD ADDRESS THIS PROBLEM TO KEEPS BUYERS COMING BACK.

Compare 2014MAZDAMAZDA5 to Similar Vehicles

NHTSA Investigations 1 Open

View all investigations

Frequently Asked Questions

How many complaints does the 2014 MAZDA MAZDA5 have?
The 2014 MAZDA MAZDA5 has 16 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2014 MAZDA MAZDA5?
The 2014 MAZDA MAZDA5 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2014 MAZDA MAZDA5?
Yes, the 2014 MAZDA MAZDA5 has 1 recall(s). The most common affected component is STRUCTURE:BODY:HATCHBACK/LIFTGATE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2014 MAZDA MAZDA5?
The most-complained component for the 2014 MAZDA MAZDA5 is SERVICE BRAKES with 4 complaints. Other frequently reported areas include ENGINE and UNKNOWN OR OTHER.
Is the 2014 MAZDA MAZDA5 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2014 MAZDA MAZDA5 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.