Total Complaints
20 filings
MAZDA MAZDA3 · model year
20 NHTSA complaints, 6 crash reports, and 3 active recalls for this specific cohort.
NHTSA overall rating
5 / 5 ★
New Car Assessment Program
The 2024MAZDAMAZDA3 carries 20 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 6 crashes, 0 fires, 3 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall 5/5 rating, with 5/5 front crash, 5/5 side crash, and 5/5 rollover scores derived from standardized barrier and dynamic tests.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2024 MAZDA3 is electrical system with 4 filings, followed by unknown or other (2) and structure:body (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 21 investigation files overlapping the 2024 MAZDA3, and 1 remain open. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
20 filings
Crashes Reported
6 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 4 |
| UNKNOWN OR OTHER | 2 |
| STRUCTURE:BODY | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
| LANE DEPARTURE: LANE KEEP: STEERING ASSIST | 1 |
| VISIBILITY/WIPER | 1 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| TIRES | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| AIR BAGS | 1 |
| LANE DEPARTURE: BLIND SPOT DETECTION | 1 |
| SERVICE BRAKES | 1 |
| POWER TRAIN | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
LANE DEPARTURE: SENSING SYSTEM: CAMERA
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not aut
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000â5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: âSkyactiv Partially Disabledâ warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P076
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000â5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: âSkyactiv Partially Disabledâ warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P076
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000â5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: âSkyactiv Partially Disabledâ warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P076
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that âsome models are more sensitive than othersâ and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that âsome models are more sensitive than othersâ and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that âsome models are more sensitive than othersâ and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicleâs VIN on NHTSAâs recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contactâdespite being the registered owner. Mazdaâs documentation shows t
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicleâs VIN on NHTSAâs recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contactâdespite being the registered owner. Mazdaâs documentation shows t
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicleâs VIN on NHTSAâs recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contactâdespite being the registered owner. Mazdaâs documentation shows t
FRONT AND REAR WINDSHIELDS GET EXCESSIVE CONDENSATION ON THE INSIDE OF WINDOWS OBSTRUCTIING VISIBILITY. CAR TAKEN TO DEALER AND THEY COULD NOT REPRODUCE THE SAME SITUATION. THIS PUTS OTHERS AT RISK BECAUSE THE DEFROSTER DOES NOT WORK WELL WHEN THERE IS HEAVY CONDENSATION ON THE INSIDE OF THE WINDOWS. THIS ISSUE HAS OCCURED SEVERAL TIMES SINCE PURCHASE IN 2024.
215/45R18 89V I bought a new 2024 Mazda 3 sedan Sport for my senior college son on [XXX] in Rockville, Maryland. In the evening of [XXX], during our attending my son's graduation in Nashville, Tennessee, on the highway to hotel, the front right tire was suddenly blowed out (air leaking quickly and completely). There was nothing on the highway, no object and no pothole. The cars in the front of us were just fine. My son only drove several thousand miles. We were very scared and our safety was threatened. My insurance Geico helped us to replace it with spare tire. We went to a local tire store at Nashville to replace the tire with BRI TURANZA EL440, and the new tire cost us $352.01. Our local Mazda dealer at Rockville Maryland asked us to contact Toyo for tire warranty, but nothing happened. We have kept the receipt. By the way, I googled new Mazda3 tire problems, and I found multiple complains on line. Examples [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
See attached document for complaint.
See attached document for complaint.
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I canât open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day ⦠charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I canât open trunk. Fortunately I left the car unlocked. The car would not start. Road Service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day ⦠charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??
Moon roof exploded when not struck with anything
Interior Rattles from passenger side and also infotainment screen is rattling. Should not be happening on a 2024 with only a couple thousand miles on it. Scratches on the interior from basically nothing, everything on this car is very easy to scratch. There was no accident just wanted to file a complaint.
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55â60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mileage: 1,900
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55â60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mileage: 1,900
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55â60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.
Mileage: 1,900
Momentary increase in steering effort after recall remedy
Inadvertent Curtain Air Bag Deployment
Front Subframe Corrosion
Lower ball joint separation
Brake Booster Failure
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.