2018 MAZDA MAZDA3

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

VISIBILITY:WINDSHIELD WIPER/WASHER

Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.

The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The screen would change functions / jump around commands without being touched while driving ( from NAV to radio, change radio stations etc) - apparently called 'Ghost Touch". Mazda has been aware of the defect for some time and issued a TSB ( and settled a class action lawsuit) but we never received any notification. The dealer offered no assistance as the car was out of warranty . We paid several hundred dollars to replace the screen as the car was becoming undriveable.

The center dashboard information screen developed "spider cracks" and got opaque in the corners of the screen. The screen would change functions / jump around commands without being touched while driving ( from NAV to radio, change radio stations etc) - apparently called 'Ghost Touch". Mazda has been aware of the defect for some time and issued a TSB ( and settled a class action lawsuit) but we never received any notification. The dealer offered no assistance as the car was out of warranty . We paid several hundred dollars to replace the screen as the car was becoming undriveable.

The contact owns a 2018 Mazda Mazda3. The contact stated that while the vehicle was parked, the contact became aware of a strong fuel odor around the exterior of the vehicle and inside the vehicle. The contact stated that the failure had occurred after refueling. No warning lights were illuminated. The dealer was made aware of the failure, and an appointment was scheduled for a diagnostic test. The dealer had to reschedule the appointment due to a scheduling issue. The vehicle was taken to an independent mechanic, where it was diagnosed with a crack in the top of the fuel pump. The contact was informed that the fuel pump needed to be replaced, and the vehicle was being repaired. The contact referenced an unknown recall with a similar failure; however, the VIN was not associated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the vehicle needed to be taken to a dealer for a diagnostic test. The repair coverage was denied because the ve

Mileage: 179,550

My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for lost communication between control modules; two later became permanent. The issue appears unrelated to any one component and affects many systems at once. The vehicle has been to every Mazda dealership in the North Texas region (Mesquite, Freeman, Hiley, Norm Reeves, Town North). All performed only basic scans; none completed a full CAN-bus or wiring-harness diagnostic. Town North kept t

My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for lost communication between control modules; two later became permanent. The issue appears unrelated to any one component and affects many systems at once. The vehicle has been to every Mazda dealership in the North Texas region (Mesquite, Freeman, Hiley, Norm Reeves, Town North). All performed only basic scans; none completed a full CAN-bus or wiring-harness diagnostic. Town North kept t

My 2018 Mazda 3 has an intermittent electrical failure on the high-speed CAN network that causes multiple safety-critical systems to fail while driving. When the fault occurs, the dash lights up with warnings for powertrain, ABS/traction, lane departure, collision-avoidance, TPMS, immobilizer, and the check-engine light. The car also hesitates or “lurches” between 15–30 mph during these events. At one point in 2024, the vehicle went into limp mode on the freeway, creating a safety hazard. These failures are intermittent but repeatable. Diagnostic scans from 2023–2025 show multiple U-codes for lost communication between control modules; two later became permanent. The issue appears unrelated to any one component and affects many systems at once. The vehicle has been to every Mazda dealership in the North Texas region (Mesquite, Freeman, Hiley, Norm Reeves, Town North). All performed only basic scans; none completed a full CAN-bus or wiring-harness diagnostic. Town North kept t

The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. It keeps resetting every minute. Mazda corporation wont pay for the repair that they are charging about 1,000 to fix it.

No incidents

What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could have led to a serious accident. Losing power and control of the vehicle at higher speeds poses a major safety risk to both the driver and surrounding vehicles. I was fortunate that the failure occurred on a city street rather than on the freeway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Mazda dealership inspected the vehicle and confirmed that

What component or system failed or malfunctioned, and is it available for inspection upon request? The high-pressure fuel pump failed. This component failure prevents the car from starting or staying running. The check engine code confirmed the high-pressure fuel pump failure. The failed component is currently at the Mazda dealership and is available for inspection upon request. How was your safety or the safety of others put at risk The car suddenly stalled while driving on the roadway, creating a dangerous situation. If this had happened on the freeway or in fast-moving traffic, it could have led to a serious accident. Losing power and control of the vehicle at higher speeds poses a major safety risk to both the driver and surrounding vehicles. I was fortunate that the failure occurred on a city street rather than on the freeway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Mazda dealership inspected the vehicle and confirmed that

The touch screen in my car has developed a malfunction known as “ghost touch,” where the screen glitches and registers inputs I am not making. This failure involves the infotainment system, and the component is still available for inspection upon request. My safety and the safety of others were put at risk because the screen can suddenly change settings, including navigation, phone, and climate controls, while I am driving, which is distracting and dangerous. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms before the failure—it began suddenly and recently without prior indication.

There is a infotainment display that sits on the center part of the dash that has touch screen capability that over time starts to fail and results in what is known as "ghost touch", where random screen settings change as though someone is using the touch screen on the infotainment screen. I had issues to where settings for screen brightness have changed causing my ability to see the controls being hindered and the radio sometimes turning up loudly and then off causing a scare distraction while driving. This screen is also used for the back up camera. There is currently a class action lawsuit for this.

I got into my car and the infotainment screen was cracked. It had been parked in moderate weather (no extreme heat or cold) and just randomly had multiple small cracks across the screen. This makes the back up camera difficult to see which is a safety concern.

My screen ghost taps (goes into apps without me touching it) plus there is screen damage. I got into my car one day and it looked like the screen was cracked. But it’s on the inside. I never been into the car crash or had any accidents happen to my car or the display. It affects my driving when I am using my back camera

Wiper stopped functioning, in the rain. Started with the wipers making 2 wipes rapidly, then not functioning. Next day, wipers partially functioned erratically before being stuck in the up position.

The Infotainment system is cracking uncontrollably and will make the rear view camera unusable and a safety issue. Mazda corporation wont pay for the repair that they are charging close to 2k to do.

Touchscreen has the "ghost screen" problem. It has gotten progressively worse over the last year. The Mazda dealership did a firmware update about 2 years ago and that didn't help. Now the screen thinks it's being pressed constantly in the same spot so it just beeps over and over again. If I'm not on my radio, it will hit things like safety settings, emergency contacts, etc. so I have to leave my radio on all the time. I've researched this issue and it's well-known. A recall was issued for 2014-2016 models but not for anything after that.

Mazda infotainment system center display screen with spider cracking. Cracking makes part of display unreadable.

Mazda had previously issued a Special Service Plan (SSP) to remediate issues with their Mazda Connect Center Display (infotainment system), specifically "ghost touches" and "spider cracking" of the screen: [XXX] This Special Service Plan only applied to 2014-2016 models of the Mazda3. I own a 2018 Mazda3 which has the exact same issue described in the above service plan. Searching online, I am far from the only person who is affected by this issue that continues to be present in newer models of the Mazda3. Mazda should replace my (and others) infotainment system, as it is unusable and distracting in it's current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mazda had previously issued a Special Service Plan (SSP) to remediate issues with their Mazda Connect Center Display (infotainment system), specifically "ghost touches" and "spider cracking" of the screen: [XXX] This Special Service Plan only applied to 2014-2016 models of the Mazda3. I own a 2018 Mazda3 which has the exact same issue described in the above service plan. Searching online, I am far from the only person who is affected by this issue that continues to be present in newer models of the Mazda3. Mazda should replace my (and others) infotainment system, as it is unusable and distracting in it's current condition. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)